Integrations / Notifications
Manage OneSignal User Auth segments from WhatsApp
Flann connects OneSignal User Auth to the WhatsApp chat you already run your business from. You ask, and Flann picks the right OneSignal User Auth action. Customers write in whatever language they think in. With OneSignal User Auth connected, Flann reads each message, works out what the person needs and drafts an answer in their language, while giving you a summary in your own language of what they actually asked. You check it. Then it goes.
12 actions in OneSignal User Auth. 8 only look things up, and 4 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in OneSignal User Auth
Type it or say it in a voice note. Flann works out which OneSignal User Auth action you mean.
“Look up the device in OneSignal User Auth.”
“Look up the segment in OneSignal User Auth.”
“Show me my outcomes in OneSignal User Auth.”
“Edit the device in OneSignal User Auth.”
What Flann can work with in OneSignal User Auth
OneSignal User Auth gives Flann 12 actions across 9 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Segments | look up | 2 |
| Devices | updatelook up | 2 |
Here is what changes when OneSignal User Auth goes through Flann instead of its own screens.
| Compare | In OneSignal User Auth yourselfYou click through each job | Flann on OneSignal User AuthYou ask, Flann does the clicking |
|---|---|---|
| Asking for something | Log in and click through the screens | Text or voice note, in your own words |
| Looking things up about segments | By hand, screen by screen | 8 look-ups, answered straight away |
| Creating and updating | Typed in by hand | 4 changes, made from a message |
| OneSignal User Auth records | All of them, one screen at a time | 9 kinds, from one chat |
| Set-up | Nothing new to set up | Your OneSignal User Auth API key, once |
YesPartlyNo
Step by step: OneSignal User Auth jobs you can hand to Flann
What happens between your message and the result in OneSignal User Auth.
Get answers about your segments
- You message Flann on WhatsApp: “What is the latest on our segments in OneSignal User Auth?”
- Flann runs
View SegmentsandView OneSignal Segmentin OneSignal User Auth and shows you what it found. - Nothing in OneSignal User Auth is changed: these are look-ups, so they run straight away.
Fix a device without opening OneSignal User Auth
- You message Flann on WhatsApp: “Change the device in OneSignal User Auth: here is what is different.”
- Flann runs
View OneSignal Devicein OneSignal User Auth and shows you what it found. - Flann runs
Edit OneSignal Devicein OneSignal User Auth. - Flann makes the change in OneSignal User Auth and confirms in the chat.
Check your apps from WhatsApp
- You message Flann on WhatsApp: “Show me where our apps in OneSignal User Auth stand.”
- Flann runs
View Appin OneSignal User Auth and shows you what it found. - Nothing in OneSignal User Auth is changed: these are look-ups, so they run straight away.
The OneSignal User Auth jobs you can stop doing yourself
You stay in charge of what goes out. Flann does the reading, the drafting and the chasing.
Answering the question everyone asks
Today
Delivery times, opening times, how to book. You type the same answer into OneSignal User Auth again and again, a little differently each time.
With Flann
“Draft replies to all the delivery-time questions waiting in the inbox”
Every open conversation in OneSignal User Auth asking about delivery times gets a drafted answer, built from how you have replied before and written in the customer's language.
What you stop doing: Typing the same answer again and again is no longer how your day goes.
Knowing a customer before you answer
Today
An unhappy message comes in from a name you half recognise. Before replying, you search OneSignal User Auth for their past conversations to see what went wrong last time.
With Flann
“Has this customer complained before? What happened?”
Pulling every earlier conversation with that customer from OneSignal User Auth, Flann gives you a short history: what they asked, what you promised, how it ended. That comes back at once.
What you stop doing: Searching old threads before answering a tricky message is done for you.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to OneSignal User Auth
- In Flann, go to Connectors and find OneSignal User Auth.
- Paste your OneSignal User Auth API key into the secure form Flann opens. You will find the key in your OneSignal User Auth account settings.
- Go back to WhatsApp and ask for what you need. Flann chooses the OneSignal User Auth action and fills in the details.
Reading from OneSignal User Auth is instant. OneSignal User Auth stays connected until you remove it in Connectors.
Ways to use OneSignal User Auth with Flann
One place to ask from
Instead of opening OneSignal User Auth, ask Flann on WhatsApp. It reads the thread and gives you the short version.
See what is waiting
Ask what is unanswered. Flann checks OneSignal User Auth and lists the conversations that need you.
Hand off to the right person
Ask Flann to pass a complaint to your manager. It prepares the message in OneSignal User Auth for you to confirm.
Everything Flann can do in OneSignal User Auth
All 12 OneSignal User Auth actions, as Flann sees them.
Looks up 8
- View App
- View Broadcasts
- View OneSignal Device
- View OneSignal Segment
- View OneSignal User
- View Outcomes
- View Segments
- View User Unread Message Count
Changes 4
- Create or Update OneSignal User
- Delete User Alias
- Edit OneSignal Device
- Update Subscription By Token
More Notifications apps Flann works with
SlackCommon questions
What can Flann do with segments in OneSignal User Auth?
Flann can look up segments in OneSignal User Auth, using 2 actions (View OneSignal Segment, View Segments). All of them only look things up, so they run straight away.
What can Flann do with devices in OneSignal User Auth?
Flann can update and look up devices in OneSignal User Auth, using 2 actions (Edit OneSignal Device, View OneSignal Device). Looking up runs straight away and changes nothing. The other actions create or change devices in OneSignal User Auth.
How does Flann connect to OneSignal User Auth?
Open Connectors in Flann, choose OneSignal User Auth and paste your OneSignal User Auth API key into a secure form. You will find the key in your OneSignal User Auth account settings. Once it is connected, Flann can use 12 actions in OneSignal User Auth.
How do I ask Flann to do something in OneSignal User Auth?
Message Flann on WhatsApp the way you would message a colleague, or send a voice note. Flann picks the OneSignal User Auth action that fits and asks if anything is missing.
Which Flann plan do I need for OneSignal User Auth?
Any of them. Every Flann plan includes OneSignal User Auth and every other app.