Integrations / Team Chat

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Slack on WhatsApp: manage messages, users and items with an AI agent

Flann turns Slack into something you can message. Ask on WhatsApp, by text or voice note, and Flann does the work in Slack for you. Team chat moves fast and the important line gets buried. Flann reads the channels in Slack with you, pulls out what needs a decision and drafts your answer. Ask what you missed while you were with a customer, and Flann gives you the decisions, the questions aimed at you and anything that sounds urgent, instead of an endless scroll.

159 actions in Slack. 70 only look things up, and 89 create, update, send or delete. You connect with a one-click sign-in.

What you can ask Flann to do in Slack

You do not need the exact wording. These are the kinds of messages Flann turns into Slack actions.

FlannWhatsApp
  • “Find channels in Slack.”

  • “Find messages in Slack.”

  • “Get the file from Slack.”

  • “Create an item in Slack.”

  • “Send a message from Slack.”

  • “Create a reminder in Slack.”

What Flann can work with in Slack

Slack gives Flann 159 actions across 56 kinds of record. These are the ones you are most likely to use.

RecordWhat Flann can doActions
Userslook upsearchinvitedelete9
Itemscreatedeletelook upupdate6
Remote filesaddlook updeleteshareupdate6
Messagesdeleteschedulesearchsendupdate5
Channelscreatesearchlook upupdate4
Conversationsarchivelook uprename4
Reminderscreatedeletelook up4
Filesdeletedownloadlook up3

Here is what changes when Slack goes through Flann instead of its own screens.

CompareOpening SlackLog in, find it, do itSlack through FlannAsk and get it done
Getting started on a jobOpen the app and find the right pageA WhatsApp message, typed or spoken
Finding answers about messagesFilters and searches you run yourself70 look-ups, answered straight away
Making changesTyped in by hand89 changes, made from a message
Slack recordsAll of them, one screen at a time56 kinds, from one chat
Getting connectedNothing new to set upOne sign-in to Slack

YesPartlyNo

Step by step: Slack jobs you can hand to Flann

How a request turns into real Slack actions, one step at a time.

Change

Find a message and send it

  1. You message Flann on WhatsApp: “Find the message we talked about in Slack and send it.”
  2. Flann runs Search messages in Slack and shows you what it found.
  3. Flann runs Send message in Slack.
  4. It confirms in the chat once it is sent.
Change

Create a user from a voice note

  1. You message Flann on WhatsApp: “Create a user in Slack with these details.”
  2. Flann runs List all users in Slack and shows you what it found.
  3. Flann runs Invite users to channel in Slack.
  4. Flann creates it in Slack and confirms in the chat.
Change

Fix an item without opening Slack

  1. You message Flann on WhatsApp: “Change the item in Slack: here is what is different.”
  2. Flann runs List Slack List items in Slack and shows you what it found.
  3. Flann runs Update Slack List item in Slack.
  4. Flann makes the change in Slack and confirms in the chat.

Where Flann saves you time in Slack

Small jobs, repeated often, are where the time goes. Here is how they change once Slack is connected.

Catching up on team chat

Today

Step away for a morning and the team channel in Slack has moved on. Scrolling back to find what concerns you takes far longer than it should.

With Flann

“Anything in the team chat I need to answer?”

Scanning the channels in Slack since you last looked, Flann pulls out the questions aimed at you, the decisions waiting on you and anything marked urgent. You get the short version.

What you stop doing: Scrolling back through a busy channel to find your name stops being necessary.

Replying in the customer's language

Today

A message arrives in a language you do not read well. You paste it into a translator, write a reply, translate that back and hope it sounds right.

With Flann

“Tell the French customer her order ships Monday”

Side by side, Flann gives you the gist of the message from Slack in your own language and a drafted reply in hers, in your usual tone.

What you stop doing: Copying messages in and out of a translator is no longer part of support.

How Flann connects to Slack

  1. In Flann, go to Connectors and find Slack.
  2. Sign in to your Slack account on the secure page that opens and allow access. There is no developer account or API key to set up.
  3. From then on, message Flann on WhatsApp. It works in Slack whenever a request needs it.

Of the 159 Slack actions, 70 only read. The other 89 create, update, send or delete. Disconnect Slack in Connectors whenever you like.

Ways to use Slack with Flann

Hand off to the right person

Ask Flann to pass a complaint to your manager. It prepares the message in Slack for you to confirm.

One place to ask from

Instead of opening Slack, ask Flann on WhatsApp. It reads the thread and gives you the short version.

Close the loop

Tell Flann a problem is solved. It prepares the update in Slack so nobody chases it twice.

Everything Flann can do in Slack

Every Slack action Flann can run, split into what it reads and what it changes.

Looks up 70

  • Download Slack file
  • Fetch conversation history
  • Find channels
  • Find users
  • Get Slack List item
  • Get unread messages from user
  • List all channels
  • List all users
  • List available workspaces
  • List Enterprise teams
  • List Restricted Apps
  • List Slack List items
  • List unread channel messages
  • Lookup Canvas Sections
  • Read Audit Logs
  • Real-time search
  • Search all content
  • Search for channels in Enterprise organization
  • Search messages
  • Test authentication
  • Who Am I
  • Check search capabilities
  • Fetch bot user information
  • Fetch item reactions
  • Fetch team info
  • Fetch workspace settings information
  • Get Audit Action Types
  • Get Audit Schemas
  • Get channel conversation preferences
  • Get conversation members

and 40 more

Changes 89

  • Add reaction to message
  • Create a reminder
  • Create Slack Canvas
  • Create Slack List
  • Create Slack List item
  • Delete multiple Slack List items
  • Delete Slack Canvas
  • Delete Slack List access
  • Delete Slack List item
  • Edit Slack Canvas
  • Remove reaction from item
  • Schedule message
  • Send message
  • Set Slack List access
  • Update a Slack message
  • Update Slack List
  • Update Slack List item
  • Add a remote file
  • Add a star to an item
  • Add an emoji alias
  • Add call participants
  • Add emoji
  • Add Enterprise user to workspace
  • Archive a Slack conversation
  • Close conversation channel
  • Convert public channel to private
  • Create a channel-based conversation
  • Create a Slack user group
  • Create channel
  • Create Enterprise team

and 59 more

More Team Chat apps Flann works with

See all integrations

Common questions

What can Flann do with users in Slack?

Flann can look up, search, invite and delete users in Slack, using 9 actions (Lookup users by email, Find users, Invite users to a Slack channel, Invite users to channel and more). Looking up runs straight away and changes nothing. The other actions create or change users in Slack.

What can Flann do with items in Slack?

Flann can create, delete, look up and update items in Slack, using 6 actions (Create Slack List item, Delete multiple Slack List items, Delete Slack List item, Get Slack List item and more). Looking up runs straight away and changes nothing. The other actions create or change items in Slack.

How does Flann connect to Slack?

Open Connectors in Flann, choose Slack and sign in to your Slack account on a secure page. There is no developer account or API key to set up. Once it is connected, Flann can use 159 actions in Slack.

Do I need to open Slack to use it with Flann?

No. Once Slack is connected, you ask Flann on WhatsApp or in the Flann app, by text or voice note, and it does the work in Slack.

Which Flann plan do I need for Slack?

Any of them. Every Flann plan includes Slack and every other app.

Put Slack to work from WhatsApp.

Flann connects to the WhatsApp number you already use. Connect Slack and ask for what you need. Live in 24 hours.