Part of your team.
Not another app.

Just message it on WhatsApp.

Free · no signup
Powered by
  • Anthropic
  • OpenAI
Runs on
  • WhatsApp
Built byMSTRMND Ltd · London, UK
Built for real work

Why Flann feels like part of the team

Finishes the task

From request to result.Flann checks the numbers, drafts the replies and books the table, then brings the finished work back to you.

Flann 7:00
Your Facebook report is ready.
Your Facebook PageLast 7 days
12.4kPeople reached ↑18%
Engagement
1,204↑9%
New followers
86↑12%
Messages
41
👍 1🔥

Works wherever the work is

Start in WhatsApp.Flann moves through Instagram, Facebook, TikTok, Google reviews and the tools you already use to finish the job.

Adapts to how you work

Flann picks up your prices, hours, tone and customer patterns.The more context it has, the more relevant its replies and reports become.

Flann 9:00
From your loyalty card, three things worth doing:
MSTRMND loyalty cardSeptember
64%Came back ↑5%
  • 23 regulars quiet for 30+ daysDraft it
  • Free coffee: 118 redeemed
  • Tuesdays are your quietest dayFill it
How it connects

Ask in WhatsApp. Flann works across your tools.

You ask on WhatsApp. Flann does the work across your tools, and answers in the same chat.

You ask on WhatsApp
Flann does the work
CustomersCustomers
WhatsApp Instagram Facebook Messenger TikTok Reviews
ContentContent
Canva Drive
Sales & bookingsSales
Calendar Stripe Square Shopify
RecordsRecords
Sheets Gmail Odoo Loyalty Mailchimp
+ 1,500 more apps

Nothing goes out in your name until you tap approve, right there in WhatsApp.

How it works

From setup to first job in three steps.

Link WhatsApp BusinessOne QR scan, live in a minute
and
Same numberNothing changes for customers

Connect WhatsApp

Scan one QR code with your existing WhatsApp Business number. No new number, and no new app for your customers.

InstagramDMs, comments, posts
Google reviewsReplies to every review
CanvaDesigns for your postsConnect

Plug in the rest

Instagram, Facebook, TikTok, Google and the apps you already run on. Connect each one once, and Flann can work in them.

Flann Mon 9:00
Your weekly brief is on. Here's last week:
Replies to your campaignsLast 7 days

Start with something real

Give Flann a task you keep postponing, or turn on a recurring routine. Your first campaign can be ready to send tomorrow.

You stay in control

Flann can act. You set the limits.

By default, messages, posts and changes wait for your approval. If a request looks risky, Flann flags it and suggests a safer route. You can automate individual jobs when you're ready.

  • Approve, edit or reject every message, post and change.
  • Opt-outs are always skipped, and new contacts are paced to keep your number safe.
  • Complaints and anything unusual go to the right person on your team.
How Flann handles your data
Reply to yesterday's 2-star review.11:40
Here's a reply. It says sorry for the wait and mentions the new booking slots. Post it?
Draft replyThanks for coming in, and sorry about the wait on Saturday. We've opened more booking slots so it doesn't happen again. Hope to see you back soon.
Post replyEdit
11:40
Post it.11:41
Posted on Google.11:41
GDPROpt-in onlyWhatsApp Business API
Integrations

Connects with the tools your business already runs on.

Every channel your customers write in, and 1,400+ business apps. Every plan includes all of them.

  • Anthropic
  • OpenAI
  • WhatsApp
  • Instagram
  • Facebook
  • TikTok
  • Google
  • Gmail
  • Google Calendar
  • Google Sheets
  • Stripe
  • Square
  • QuickBooks
  • Odoo
  • HubSpot
  • Mailchimp
  • Calendly
  • Slack
Explore all apps →
Pricing

Simple plans. No marketing team.

Every plan includes every channel and all 1,500+ apps.

Growth
For solo businesses running their own WhatsApp.
£55 / mo
£660 billed yearly
  • 1 WhatsApp number
  • 3 team seats
  • 1,500 contacts
  • 10 million AI tokens / month (~1,500 replies)
  • Unlimited hands-free voice
  • Drip campaigns with smart send timing
  • Auto-replies written in your tone
  • Smart escalation to the right teammate
  • Appointment booking
Pro
For teams and multi-location businesses.
£89 / mo
£1,068 billed yearly
Everything in Growth, plus:
  • 5 WhatsApp numbers
  • 5 team seats
  • 7,500 contacts
  • 20 million AI tokens / month (~3,000 replies)
  • Unlimited hands-free voice
  • Advanced customer segmentation
  • Bulk import & export
Recommended
Flann + MSTRMND
For businesses where loyalty drives repeat visits.
£115 / mo
£1,380 billed yearly
Everything in Pro, plus:
  • 40 million AI tokens / month (~6,000 replies)
  • Live loyalty data flowing into every campaign
  • Auto-built segments — top spenders, slipping, lapsed
  • Win-back campaigns sent automatically
  • Full customer view: loyalty history + WhatsApp thread
  • Priority support — 1-hour response, 7 days a week
  • Quarterly performance review call

Annual plans include a 1-hour onboarding call, custom AI personality setup, and every future feature at no extra cost.

Not sure which plan?

One location, running it yourself→Growth
Team or multiple locations→Pro
Want loyalty data driving your campaigns→Flann + MSTRMND

FAQ

Still wondering? Ask the chat at the top of the page, it answers in seconds.

So what does Flann actually do?

An AI employee for your business. It answers your customers on WhatsApp, Instagram, Facebook, TikTok and Google, brings back customers who've gone quiet, posts to your socials, and works in the apps you already use. You talk to it on WhatsApp or in the Flann app, by text or voice.

Will it message customers without asking me?

Not unless you let it. By default, every message, post and change waits for your approval. You can let individual jobs run on their own once you trust them, and switch them back at any time.

Which channels and apps does it work with?

WhatsApp, Instagram and Facebook (DMs, comments and posts), TikTok messages and comments, and Google Business reviews. On top of that, 1,500+ business apps such as Gmail, Google Sheets, Google Calendar, Canva, Stripe, Square, Mailchimp and Odoo. Every plan includes all of them.

What reports does it send?

Ask “how are we doing?” and Flann answers with a report card in the chat: your Facebook and Instagram reach, loyalty visits and returning customers, Odoo sales, and what needs doing next, with a button to do it.

Which languages does it speak?

It replies to each customer in the language they wrote in, including Arabic dialects, English and Polish. You can talk to it in Arabic, English or Polish.

Do I need a new WhatsApp number?

No. You link your existing WhatsApp Business number with a QR scan. Your customers won't notice anything change.

What happens to my data?

Your customer data stays yours. Consent and opt-outs are handled for you, and you can ask for your data to be deleted at any time. See our privacy policy.

Hire Flann
More work done. Less left for later.

Tell us who you are and we'll come back with what Flann would take on first. If you don't see at least 10 customer responses in the first 30 days, we refund the month. No questions.

No card required · GDPR compliant