Turn conversations into sales — and customers into regulars with AI.
The AI agent that manages your WhatsApp communication and campaigns — reminders, offers, deals, and more.
Live in 24 hrs · No app for customers · GDPR compliant
Try Flann free — no signup
Describe your business and watch Flann draft a real WhatsApp campaign in seconds.
Live in 24 hrs · No app for customers · GDPR compliant
WhatsApp open rate
Read within 90 seconds, on average.
Email open rate
On a good day. Then it sits in a tab.
Response rate
On WhatsApp. Email cannot compete.
First campaign out
From setup to sent. Guaranteed.
The problem
Most small businesses have customers they cannot reach.
They collected the numbers. People visited, bought, asked for updates. Then there was no system that did anything with it — so they quietly stopped coming back. No win-back. No offer. Just silence.
“I have customers' numbers but no way to reach all of them at once.”
“Email goes into spam. Nobody reads it.”
“Customers haven't been back in months. I don't have time to chase them.”
“I'd send a promotion — but I don't know how to write it or who to send it to.”
How it works
From raw data to sent campaign. No words written by you.
Customer data in
CSV, a photo of a contact list, a MSTRMND export, voice.
AI segments the audience
Who's gone quiet, who spends most, who never came back.
AI writes the campaign
In your tone, for the right segment, ready to review.
Sends via WhatsApp API
Compliant, trackable, direct to the phone in their hand.
Dashboard shows what happened
Delivered, opened, replied, came back.
What you actually get
Tell Flann the offer. It does the rest.
You don't get another tool to manage. You get the work done — the work a marketing manager would normally do, on the channel with a 95% open rate.
AI campaign drafting
You don't write the campaign. Flann does. Tell it the offer — a discount, a new product, an event — and it drafts the message in your tone, ready to review and send.
Claude / GPT message generationAudience segmentation
Not everyone gets the same message. Flann finds the segment — quiet 30-day customers, top spenders, sign-ups who never returned — so the right message reaches the right person.
AI segmentation from any sourceWhatsApp delivery at scale
Sent through the WhatsApp Business API — compliant, trackable, and direct to the phone your customer checks 80 times a day. Email cannot compete with that.
WhatsApp Business APIAny data input
You don't need a clean CRM. A spreadsheet, a photo of a contact sheet, a booking-system export, a MSTRMND file. The AI handles the mess.
Multimodal ingestionCampaign analytics
See who received it, who opened it, who replied, and who came back. No guessing whether it worked.
Delivery + engagement dashboardGDPR compliant
Every campaign is opt-in. Flann manages consent collection and suppression lists — so you're covered in UK and EU markets.
Consent + suppression handledBe clear on this
What Flann is. And what it isn't.
✕ Flann is not
- ✕Not a loyalty program. It doesn't issue points or run stamp cards. It acts on the data loyalty creates.
- ✕Not a chatbot. It doesn't manage inbound threads or customer service.
- ✕Not an inbox manager. It doesn't replace your WhatsApp Business account.
- ✕Not a newsletter tool. It doesn't just broadcast. It builds the list and writes the message.
✓ Flann is
- ✓A campaign operator. It builds the audience, drafts the campaign, personalises at scale, and sends.
- ✓An AI that does the marketing work. The job a marketing manager would normally do.
- ✓Outbound, by design. It turns idle customer data into campaigns that get read.
- ✓The thing that brings people back. Built for businesses that want their customers back.
Versus the alternative
Superchat sends your campaign.
Flann builds it, writes it, and sends it.
You just approve. That's the whole difference.
Pricing
One plan. No marketing team.
Pick the size of your list. The AI does the campaign work at every tier.
For businesses testing the channel with an existing customer list.
- ✦Up to 500 contacts
- ✦2 campaigns per month
- ✦AI campaign drafting
- ✦Standard audience segments
- ✦MSTRMND integration
- ✦WhatsApp delivery dashboard
For active businesses running regular promotions and win-back sequences.
- ✦Up to 2,500 contacts
- ✦Unlimited campaigns
- ✦Advanced AI drafting with brand-tone memory
- ✦Full segmentation — recency, frequency, spend
- ✦Priority support
- ✦Analytics with revenue attribution
For agencies managing WhatsApp campaigns for multiple SMB clients.
- ✦Multi-client management
- ✦White-label reporting
- ✦Custom templates per client
- ✦Dedicated onboarding + strategy call
- ✦API access
Already on MSTRMND Loyalty?
Your loyalty program has been collecting intelligence for three months. Flann turns it into revenue — at £49/mo Starter or £119/mo Pro. The strongest offer in the portfolio, because the data is already there.
The guarantee
We carry the risk, not you.
The biggest objection to a new WhatsApp tool is “it won't work for my business.” So we remove it. Entirely.
“Your first campaign goes out within 24 hours of setup. If you don't see at least 10 customer responses in the first 30 days, we refund the month. No questions.”
Objections, handled
You're sceptical. Good.
Start now
Your customers are reading WhatsApp. Is your business sending to it?
Drop your details. Your first campaign goes out within 24 hours — covered by the guarantee.
No card required · 24-hour guarantee · GDPR compliant