Integrations / Email
Loops.so on WhatsApp: manage contacts with an AI agent
Flann turns Loops.so into something you can message. Ask on WhatsApp, by text or voice note, and Flann does the work in Loops.so for you. Email is where suppliers, customers and paperwork all collide. With Loops.so connected, Flann reads your inbox alongside you and tells you on WhatsApp what actually needs an answer. Replies are drafted in your tone.
11 actions in Loops.so. 6 only look things up, and 5 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Loops.so
You do not need the exact wording. These are the kinds of messages Flann turns into Loops.so actions.
“Find a contact in Loops.so.”
“Show me my mailing lists in Loops.so.”
“Show me my transactional emails in Loops.so.”
“Send an event from Loops.so.”
“Create a contact in Loops.so.”
What Flann can work with in Loops.so
Loops.so gives Flann 11 actions across 5 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Contacts | createdeletesearchupdate | 4 |
How the same contact job compares, in Loops.so directly and through Flann.
| Compare | In Loops.so yourselfYou click through each job | Flann on Loops.soYou ask, Flann does the clicking |
|---|---|---|
| Asking for something | Open the app and find the right page | A WhatsApp message, typed or spoken |
| Finding answers about contacts | Filters and searches you run yourself | 6 look-ups, answered straight away |
| Making changes | Typed in by hand | 5 changes, made from a message |
| Loops.so records | All of them, one screen at a time | 5 kinds, from one chat |
| Getting connected | Nothing new to set up | Your Loops.so API key, once |
YesPartlyNo
Step by step: Loops.so jobs you can hand to Flann
How a request turns into real Loops.so actions, one step at a time.
Create a contact from a voice note
- You message Flann on WhatsApp: “Create a contact in Loops.so with these details.”
- Flann runs
Find Contactin Loops.so and shows you what it found. - Flann runs
Create Contactin Loops.so. - Flann creates it in Loops.so and confirms in the chat.
Get answers about your transactional emails
- You message Flann on WhatsApp: “What is the latest on our transactional emails in Loops.so?”
- Flann runs
List Transactional Emailsin Loops.so and shows you what it found. - Nothing in Loops.so is changed: these are look-ups, so they run straight away.
Check your mailing lists from WhatsApp
- You message Flann on WhatsApp: “Show me where our mailing lists in Loops.so stand.”
- Flann runs
Get Mailing Listsin Loops.so and shows you what it found. - Nothing in Loops.so is changed: these are look-ups, so they run straight away.
Where Flann saves you time in Loops.so
Small jobs, repeated often, are where the time goes. Here is how they change once Loops.so is connected.
Bills from the inbox into the books
Today
Supplier invoices land in Loops.so as attachments, and someone has to download each one and upload it to the accounting app. It is dull, so it waits.
With Flann
“Move this week’s supplier invoices from Loops.so into our accounting app.”
Picking out the emails in Loops.so that carry invoices, Flann reads the supplier, amount and due date from each attachment. It prepares a draft bill in your connected accounting app with the file attached.
What you stop doing: Nobody downloads and uploads invoice PDFs by hand any more.
Passing emails to the right colleague
Today
Emails for the kitchen, the warehouse or the accountant all land with you in Loops.so. Forwarding each with a sensible note takes attention you do not have in the middle of a busy day.
With Flann
“Forward the catering enquiry in Loops.so to Mona with a note to quote by Thursday.”
Within the right thread in Loops.so, Flann prepares the forward to Mona with a short note that says what you need and by when.
What you stop doing: Forwarding stops being your job in the middle of the rush.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Loops.so
- Open Connectors in Flann and choose Loops.so.
- Paste your Loops.so API key into the secure form Flann opens. You will find the key in your Loops.so account settings.
- From then on, message Flann on WhatsApp. It works in Loops.so whenever a request needs it.
Of the 11 Loops.so actions, 6 only read. The other 5 create, update, send or delete. Disconnect Loops.so in Connectors whenever you like.
Ways to use Loops.so with Flann
Reply without opening the laptop
Tell Flann what to say.
Never miss the follow-up
Ask which emails you have not answered. Flann lists them from Loops.so with a suggested reply for each.
Triage from WhatsApp
Ask “anything urgent in my email?” Flann checks Loops.so and tells you what needs you today.
Everything Flann can do in Loops.so
Every Loops.so action Flann can run, split into what it reads and what it changes.
Looks up 6
- Find Contact
- Get Contact Properties
- Get Mailing Lists
- Test API Key
- Get Dedicated Sending IPs
- List Transactional Emails
Changes 5
- Create Contact
- Send Event
- Update Contact
- Create Contact Property
- Delete Contact
More Email apps Flann works with
Common questions
What can Flann do with contacts in Loops.so?
Flann can create, delete, search and update contacts in Loops.so, using 4 actions (Create Contact, Delete Contact, Find Contact, Update Contact). Looking up runs straight away and changes nothing. The other actions create or change contacts in Loops.so.
How does Flann connect to Loops.so?
Open Connectors in Flann, choose Loops.so and paste your Loops.so API key into a secure form. You will find the key in your Loops.so account settings. Once it is connected, Flann can use 11 actions in Loops.so.
Do I need to open Loops.so to use it with Flann?
No. Once Loops.so is connected, you ask Flann on WhatsApp or in the Flann app, by text or voice note, and it does the work in Loops.so.
Does connecting Loops.so cost extra?
No. Loops.so is included in every Flann plan, along with every other app Flann connects to.