Integrations / Transactional Email
Manage Lettr campaigns and audience contacts from WhatsApp
Flann connects Lettr to the WhatsApp chat you already run your business from. You ask, and Flann picks the right Lettr action. Linking Lettr to Flann means the inbox stops being a separate place you visit. Ask about an email, dictate a reply or have Flann prepare a forward, all from the WhatsApp chat you already use with customers. Over time, jobs you trust can run on their own.
60 actions in Lettr. 25 only look things up, and 35 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Lettr
Type it or say it in a voice note. Flann works out which Lettr action you mean.
“Look up the email in Lettr.”
“Show me my projects in Lettr.”
“Look up the campaign in Lettr.”
“Send an email from Lettr.”
“Send a campaign from Lettr.”
“Create an audience list in Lettr.”
What Flann can work with in Lettr
Lettr gives Flann 60 actions across 15 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Audience contacts | createdeletelook upupdate | 6 |
| Audience segments | createdeletelook upupdate | 5 |
| Templates | createdeletelook upupdate | 5 |
| Campaigns | look upschedulesend | 4 |
| Audiences | createlook upupdate | 3 |
| Emails | look upschedulesend | 3 |
| Audience lists | deletelook up | 2 |
| Scheduled emails | cancellook up | 2 |
How the same campaign job compares, in Lettr directly and through Flann.
| Compare | In Lettr yourselfYou click through each job | Flann on LettrYou ask, Flann does the clicking |
|---|---|---|
| Asking for something | Log in and click through the screens | Text or voice note, in your own words |
| Looking things up about campaigns | By hand, screen by screen | 25 look-ups, answered straight away |
| Creating and updating | Typed in by hand | 35 changes, made from a message |
| Lettr records | All of them, one screen at a time | 15 kinds, from one chat |
| Set-up | Nothing new to set up | Your Lettr API key, once |
YesPartlyNo
Step by step: Lettr jobs you can hand to Flann
What happens between your message and the result in Lettr.
Find a campaign and send it
- You message Flann on WhatsApp: “Find the campaign we talked about in Lettr and send it.”
- Flann runs
List Campaignsin Lettr and shows you what it found. - Flann runs
Send Campaignin Lettr. - It confirms in the chat once it is sent.
Create an audience contact from a voice note
- You message Flann on WhatsApp: “Create an audience contact in Lettr with these details.”
- Flann runs
List Audience Contactsin Lettr and shows you what it found. - Flann runs
Create Audience Contactin Lettr. - Flann creates it in Lettr and confirms in the chat.
Get answers about your emails
- You message Flann on WhatsApp: “What is the latest on our emails in Lettr?”
- Flann runs
Get Emailin Lettr and shows you what it found. - Nothing in Lettr is changed: these are look-ups, so they run straight away.
The Lettr jobs you can stop doing yourself
You stay in charge of what goes out. Flann does the reading, the drafting and the chasing.
The same question, answered well
Today
Many of your emails ask the same things: prices, availability, delivery areas, opening times. You type a slightly different answer every time in Lettr.
With Flann
“Reply to the new enquiries in Lettr using our price list and delivery areas.”
Same facts, every time.
What you stop doing: You no longer retype the price list into an email every day.
Bills from the inbox into the books
Today
Supplier invoices land in Lettr as attachments, and someone has to download each one and upload it to the accounting app. It is dull, so it waits.
With Flann
“Move this week’s supplier invoices from Lettr into our accounting app.”
Picking out the emails in Lettr that carry invoices, Flann reads the supplier, amount and due date from each attachment. It prepares a draft bill in your connected accounting app with the file attached.
What you stop doing: Nobody downloads and uploads invoice PDFs by hand any more.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Lettr
- In Flann, go to Connectors and find Lettr.
- Paste your Lettr API key into the secure form Flann opens. You will find the key in your Lettr account settings.
- Go back to WhatsApp and ask for what you need. Flann chooses the Lettr action and fills in the details.
Reading from Lettr is instant. Lettr stays connected until you remove it in Connectors.
Ways to use Lettr with Flann
Triage from WhatsApp
Ask “anything urgent in my email?” Flann checks Lettr and tells you what needs you today.
Find that one message
Ask for the supplier’s last quote or a booking confirmation. Flann searches Lettr and brings it into the chat.
Draft, do not type
Send a voice note with the gist. Flann turns it into a clean email in Lettr for you to check.
Everything Flann can do in Lettr
All 60 Lettr actions, as Flann sees them.
Looks up 25
- Get Audience Contact
- Get Audience List
- Get Audience Property
- Get Audience Segment
- Get Audience Topic
- Get Campaign
- Get Domain
- Get Email
- Get Scheduled Email
- Get Template
- Get Template Merge Tags
- Get Webhook
- List Audience Contacts
- List Audience Lists
- List Audience Properties
- List Audience Segments
- List Audience Topics
- List Campaign Events
- List Campaigns
- List Domains
- List Email Events
- List Projects
- List Sent Emails
- List Templates
- List Webhooks
Changes 35
- Attach Contacts to Lists
- Bulk Create Audience Contacts
- Cancel Scheduled Email
- Create Audience Contact
- Create Audience Contact With Double Opt-In
- Create Audience List
- Create Audience Property
- Create Audience Segment
- Create Audience Topic
- Create Domain
- Create Template
- Create Webhook
- Delete Audience Contact
- Delete Audience Lists
- Delete Audience Property
- Delete Audience Segment
- Delete Audience Topic
- Delete Domain
- Delete Template
- Delete Webhook
- Detach Contacts from Lists
- Publish Template Version
- Schedule Campaign
- Schedule Email
- Send Campaign
- Send Email
- Unschedule Campaign
- Update Audience Contact
- Update Audience List
- Update Audience Property
and 5 more
More Transactional Email apps Flann works with
Common questions
What can Flann do with audience contacts in Lettr?
Flann can create, delete, look up and update audience contacts in Lettr, using 6 actions (Create Audience Contact, Create Audience Contact With Double Opt-In, Delete Audience Contact, Get Audience Contact and more). Looking up runs straight away and changes nothing. The other actions create or change audience contacts in Lettr.
What can Flann do with audience segments in Lettr?
Flann can create, delete, look up and update audience segments in Lettr, using 5 actions (Create Audience Segment, Delete Audience Segment, Get Audience Segment, List Audience Segments and more). Looking up runs straight away and changes nothing. The other actions create or change audience segments in Lettr.
How does Flann connect to Lettr?
Open Connectors in Flann, choose Lettr and paste your Lettr API key into a secure form. You will find the key in your Lettr account settings. Once it is connected, Flann can use 60 actions in Lettr.
How do I ask Flann to do something in Lettr?
Message Flann on WhatsApp the way you would message a colleague, or send a voice note. Flann picks the Lettr action that fits and asks if anything is missing.
Which Flann plan do I need for Lettr?
Any of them. Every Flann plan includes Lettr and every other app.