Integrations / Email
Connect Outlook to WhatsApp: contacts, messages and events by chat
Flann is an AI agent your business talks to on WhatsApp. Connect Outlook once, then ask Flann to look things up in it or get work done in it, by text or voice note. Few owners have time to sit with an inbox. Flann turns Outlook into something you check in a sentence.
275 actions in Outlook. 106 only look things up, and 169 create, update, send or delete. You connect with a one-click sign-in.
What you can ask Flann to do in Outlook
Send any of these on WhatsApp, in your own words. Flann finds the right Outlook action and fills in the details from the conversation.
“Look up emails in Outlook.”
“Show me my tasks in Outlook.”
“Show me my events in Outlook.”
“Send an email from Outlook.”
“Create a contact in Outlook.”
“Move the message in Outlook.”
What Flann can work with in Outlook
Outlook gives Flann 275 actions across 69 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Messages | copycreatedeleteforwardlook upmove | 14 |
| Contacts | createdeletelook upupdate | 12 |
| Calendars | createdeletelook upupdate | 10 |
| Calendar events | createcanceldeleteforwardlook upsearch | 10 |
| Event attachments | adddeletelook up | 6 |
| Mail folders | createdeletelook upmoveupdate | 6 |
| Calendar event attachments | createdeletelook up | 5 |
| Contact folders | createdeletelook upupdate | 5 |
Doing it yourself, wiring up a rule, or asking an agent: here is how they compare for Outlook.
| Compare | In Outlook yourselfYou click through each job | A fixed workflowTriggers built in advance | Flann on OutlookYou ask, Flann does the clicking |
|---|---|---|---|
| Asking for something | Log in and click through the screens | Only what was wired up in advance | Text or voice note, in your own words |
| Looking things up about contacts | By hand, screen by screen | Only the look-ups someone built | 106 look-ups, answered straight away |
| Creating and updating | Typed in by hand | Run unchecked once built | 169 changes, made from a message |
| Outlook records | All of them, one screen at a time | Only the ones you wire up | 69 kinds, from one chat |
| Set-up | Nothing new to set up | Someone builds and maintains each flow | One sign-in to Outlook |
YesPartlyNo
Step by step: Outlook jobs you can hand to Flann
Each step below names the Outlook action Flann actually runs.
Create a contact from a voice note
- You message Flann on WhatsApp: “Create a contact in Outlook with these details.”
- Flann runs
List user contactsin Outlook and shows you what it found. - Flann runs
Create contactin Outlook. - Flann creates it in Outlook and confirms in the chat.
Find a message and send it
- You message Flann on WhatsApp: “Find the message we talked about in Outlook and send it.”
- Flann runs
List Messagesin Outlook and shows you what it found. - Flann runs
Forward messagein Outlook. - It confirms in the chat once it is sent.
Fix an event without opening Outlook
- You message Flann on WhatsApp: “Change the event in Outlook: here is what is different.”
- Flann runs
List eventsin Outlook and shows you what it found. - Flann runs
Update event in specific calendarin Outlook. - Flann makes the change in Outlook and confirms in the chat.
Repetitive Outlook work Flann takes off your plate
These are the jobs that come back every day or every week. Message Flann instead, and keep the decisions for yourself.
Fixing a transactional template
Today
Your order and booking emails in Outlook still carry an old address or a wrong phone number. Editing the template feels risky, so the mistake stays.
With Flann
“Change the phone number on the booking confirmation template in Outlook.”
Opening the template in Outlook, Flann makes the change you asked for and shows you the before and after. Small edit, real consequences.
What you stop doing: Template fixes no longer wait for a developer.
Passing emails to the right colleague
Today
Emails for the kitchen, the warehouse or the accountant all land with you in Outlook. Forwarding each with a sensible note takes attention you do not have in the middle of a busy day.
With Flann
“Forward the catering enquiry in Outlook to Mona with a note to quote by Thursday.”
Within the right thread in Outlook, Flann prepares the forward to Mona with a short note that says what you need and by when.
What you stop doing: Forwarding stops being your job in the middle of the rush.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Outlook
- Search for Outlook in Flann’s Connectors.
- Sign in to your Outlook account on the secure page that opens and allow access. There is no developer account or API key to set up.
- From then on, message Flann on WhatsApp. It works in Outlook whenever a request needs it.
Look-ups run as soon as you ask and change nothing in Outlook. You can disconnect Outlook from Connectors at any time.
Ways to use Outlook with Flann
Never miss the follow-up
Ask which emails you have not answered. Flann lists them from Outlook with a suggested reply for each.
Find that one message
Ask for the supplier’s last quote or a booking confirmation. Flann searches Outlook and brings it into the chat.
Draft, do not type
Send a voice note with the gist. Flann turns it into a clean email in Outlook for you to check.
Everything Flann can do in Outlook
The full list of Outlook actions available to Flann once you connect it.
Looks up 106
- Download Outlook attachment
- Find Meeting Times
- Get calendar event
- Get Calendar View
- Get contact
- Get mail delta
- Get mail tips
- Get Outlook profile
- Get user by email
- Get user calendar event
- List events
- List mail folder messages
- List mail folders
- List Messages
- List Outlook calendars
- List tasks from a To Do list
- List To Do task lists
- Query Emails
- Search calendar events
- Who Am I
- Get allowed calendar sharing roles for user calendar
- Get attachment from nested folder message
- Get calendar event attachment
- Get calendar from calendar group
- Get calendar from event
- Get calendar group
- Get Calendar Schedule
- Get Calendar View from User Calendar Group
- Get calendar view from user's calendar
- Get child folder message
and 76 more
Changes 169
- Accept calendar event invite
- Add mail attachment
- Batch move messages
- Batch update messages
- Copy message to folder
- Create Calendar Event
- Create contact
- Create email draft
- Create Email Rule
- Create To Do task
- Decline calendar event
- Delete calendar
- Delete mail folder
- Forward message
- Forward user calendar event
- Move message to folder
- Pin message
- Reply to Email
- Send email
- Update email message
- Update mailbox settings
- Update To Do task
- Add event attachment
- Cancel user calendar event
- Cancel user calendar group event
- Cancel user's calendar event
- Copy child mail folder
- Copy message from child folder
- Copy user message from folder
- Copy user's mail folder
and 139 more
More Email apps Flann works with
Common questions
What can Flann do with messages in Outlook?
Flann can copy, create, delete, forward and look up messages in Outlook, using 14 actions (Copy message to folder, Copy message from child folder, Copy user message from folder, Create message in mail folder and more). Looking up runs straight away and changes nothing. The other actions create or change messages in Outlook.
What can Flann do with contacts in Outlook?
Flann can create, delete, look up and update contacts in Outlook, using 12 actions (Create contact, Create user contact in folder, Create contact in child folder, Delete Contact and more). Looking up runs straight away and changes nothing. The other actions create or change contacts in Outlook.
How does Flann connect to Outlook?
Open Connectors in Flann, choose Outlook and sign in to your Outlook account on a secure page. There is no developer account or API key to set up. Once it is connected, Flann can use 275 actions in Outlook.
Can I use Outlook from WhatsApp?
Yes. You talk to Flann on WhatsApp or in the Flann app, by text or voice note, and Flann works in Outlook for you. You do not need to open Outlook.
Is Outlook included in my Flann plan?
Yes. Every Flann plan includes every app, Outlook included.