Integrations / Scheduling & Booking
Connect Lodgify to WhatsApp: reservations by chat
Flann is an AI agent your business talks to on WhatsApp. Connect Lodgify once, then ask Flann to look things up in it or get work done in it, by text or voice note. Lodgify holds your calendar and bookings. Flann lets you check them, book into them and change them from WhatsApp.
30 actions in Lodgify. 18 only look things up, and 12 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Lodgify
Send any of these on WhatsApp, in your own words. Flann finds the right Lodgify action and fills in the details from the conversation.
“Show me my channels in Lodgify.”
“Show me my channel mappings in Lodgify.”
“Show me my external bookings in Lodgify.”
“Create an enquiry in Lodgify.”
“Delete the reservations in Lodgify.”
What Flann can work with in Lodgify
Lodgify gives Flann 30 actions across 14 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Reservations | deletelook up | 2 |
| Enquiries | createdeletereopen | 3 |
| Countries | look up | 2 |
| Currencies | look up | 2 |
There are three ways to get reservations work done in Lodgify. Side by side:
| Compare | Lodgify on its ownEvery step is yours | A rules toolRuns the steps you wired up | With FlannThe work comes to your chat |
|---|---|---|---|
| How you ask | Open the app and find the right page | Only what was wired up in advance | A WhatsApp message, typed or spoken |
| Finding answers about reservations | Filters and searches you run yourself | Only the look-ups someone built | 18 look-ups, answered straight away |
| Making changes | Typed in by hand | Run unchecked once built | 12 changes, made from a message |
| Lodgify records | All of them, one screen at a time | Only the ones you wire up | 14 kinds, from one chat |
| Getting connected | Nothing new to set up | Someone builds and maintains each flow | Your Lodgify API key, once |
YesPartlyNo
Step by step: Lodgify jobs you can hand to Flann
Each step below names the Lodgify action Flann actually runs.
Clean up reservations you no longer need
- You message Flann on WhatsApp: “Which reservations in Lodgify are out of date? Remove the ones I confirm.”
- Flann runs
List Reservationsin Lodgify and shows you what it found. - Flann runs
Delete Reservationsin Lodgify. - Each removal is confirmed in the chat.
Get answers about your external bookings
- You message Flann on WhatsApp: “What is the latest on our external bookings in Lodgify?”
- Flann runs
Get External Bookingsin Lodgify and shows you what it found. - Nothing in Lodgify is changed: these are look-ups, so they run straight away.
Check your countries from WhatsApp
- You message Flann on WhatsApp: “Show me where our countries in Lodgify stand.”
- Flann runs
Get CountriesandGet Country by Codein Lodgify and shows you what it found. - Nothing in Lodgify is changed: these are look-ups, so they run straight away.
Repetitive Lodgify work Flann takes off your plate
These are the jobs that come back every day or every week. Message Flann instead, and keep the decisions for yourself.
Moving a booking without the ping-pong
Today
A client asks to move their appointment, so you open Lodgify, scan the week and offer times on WhatsApp. When none of them suit, you start again.
With Flann
“Sarah wants to move Thursday. What can I offer her next week?”
First, Flann checks Lodgify for free slots next week that fit the length of Sarah's usual appointment, then drafts a reply offering her the best few in the tone you normally use. When she chooses, it prepares the move.
What you stop doing: Juggling the calendar and the chat at the same time stops being your job.
Setting up a video call
Today
Each new call means creating a meeting in Lodgify, copying the link and pasting it into a chat. It is a small job that happens constantly.
With Flann
“Set up a video call with Omar tomorrow afternoon and send him the link”
Once it has found a time that suits your calendar, Flann prepares the meeting in Lodgify and drafts a WhatsApp message to Omar with the link already in it.
What you stop doing: Copying and pasting meeting links stops being part of your day.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Lodgify
- In Flann, go to Connectors and find Lodgify.
- Paste your Lodgify API key into the secure form Flann opens. You will find the key in your Lodgify account settings.
- Go back to WhatsApp and ask for what you need. Flann chooses the Lodgify action and fills in the details.
Look-ups run as soon as you ask and change nothing in Lodgify. You can disconnect Lodgify from Connectors at any time.
Ways to use Lodgify with Flann
Fill the gaps
Ask where you have free time this week. Flann checks Lodgify so you know what to offer.
What is on today
Ask Flann for today’s schedule. It reads Lodgify and sends you the list before you open the doors.
Move things without the back-and-forth
Tell Flann to push a meeting to Thursday.
Everything Flann can do in Lodgify
The full list of Lodgify actions available to Flann once you connect it.
Looks up 18
- Get Property Availability
- Get Room Type Availability
- List Reservations
- Get Countries
- Get Country by Code
- Get Currency By Code
- Get Deleted Properties
- Get External Bookings
- Get Messaging Thread
- Get Unread Count
- Get V1 Availability
- List Channel Connections
- List Channel Mappings
- List Channel Reservations
- List Channels
- List Currencies
- List Properties
- List Webhooks
Changes 12
- Create Enquiry
- Set Availability
- Create Call Me Back Request
- Decline Enquiry
- Delete Enquiry
- Delete Reservations
- Mark Reservations Not Replied
- Mark Reservations Replied
- Recover Enquiry
- Reopen Enquiry
- Subscribe to Webhook
- Unsubscribe Webhook
More Scheduling & Booking apps Flann works with
Common questions
What can Flann do with reservations in Lodgify?
Flann can delete and look up reservations in Lodgify, using 2 actions (Delete Reservations, List Reservations). Looking up runs straight away and changes nothing. The other actions create or change reservations in Lodgify.
What can Flann do with enquiries in Lodgify?
Flann can create, delete and reopen enquiries in Lodgify, using 3 actions (Create Enquiry, Delete Enquiry, Reopen Enquiry). Each one changes something in Lodgify.
How does Flann connect to Lodgify?
Open Connectors in Flann, choose Lodgify and paste your Lodgify API key into a secure form. You will find the key in your Lodgify account settings. Once it is connected, Flann can use 30 actions in Lodgify.
Can I use Lodgify from WhatsApp?
Yes. You talk to Flann on WhatsApp or in the Flann app, by text or voice note, and Flann works in Lodgify for you. You do not need to open Lodgify.
Which Flann plan do I need for Lodgify?
Any of them. Every Flann plan includes Lodgify and every other app.