Integrations / AI Chatbots
Connect Landbot to WhatsApp with an AI agent
Flann turns Landbot into something you can message. Ask on WhatsApp, by text or voice note, and Flann does the work in Landbot for you. On the WhatsApp Business number you already use, Flann reads incoming messages and drafts replies in your tone. Landbot adds the rest of the picture: past tickets, earlier chats, notes your team left. Put together, they mean each draft starts from the full history with that customer rather than from scratch, which is how replies end up sounding like you and not like a template.
13 actions in Landbot. 6 only look things up, and 7 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Landbot
You do not need the exact wording. These are the kinds of messages Flann turns into Landbot actions.
“Show me my channels in Landbot.”
“Show me my customers in Landbot.”
“Show me my bots in Landbot.”
“Send a message from Landbot.”
“Delete the bot in Landbot.”
“Update the agent in Landbot.”
What Flann can work with in Landbot
Landbot gives Flann 13 actions across 7 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Agents | look upupdate | 3 |
| Brands | look upupdate | 3 |
| Bots | deletelook up | 2 |
Side by side, the two ways of working in Landbot:
| Compare | In Landbot yourselfYou click through each job | Flann on LandbotYou ask, Flann does the clicking |
|---|---|---|
| Asking for something | Open the app and find the right page | A WhatsApp message, typed or spoken |
| Finding answers | Filters and searches you run yourself | 6 look-ups, answered straight away |
| Making changes | Typed in by hand | 7 changes, made from a message |
| Landbot records | All of them, one screen at a time | 7 kinds, from one chat |
| Getting connected | Nothing new to set up | Your Landbot API key, once |
YesPartlyNo
Step by step: Landbot jobs you can hand to Flann
How a request turns into real Landbot actions, one step at a time.
Get answers about your customers
- You message Flann on WhatsApp: “What is the latest on our customers in Landbot?”
- Flann runs
List Customersin Landbot and shows you what it found. - Nothing in Landbot is changed: these are look-ups, so they run straight away.
Fix an agent without opening Landbot
- You message Flann on WhatsApp: “Change the agent in Landbot: here is what is different.”
- Flann runs
List Agentsin Landbot and shows you what it found. - Flann runs
Update Agentin Landbot. - Flann makes the change in Landbot and confirms in the chat.
Update a brand from WhatsApp
- You message Flann on WhatsApp: “Change the brand in Landbot: here is what is different.”
- Flann runs
Get Brandin Landbot and shows you what it found. - Flann runs
Update Brandin Landbot. - Flann makes the change in Landbot and confirms in the chat.
Where Flann saves you time in Landbot
Small jobs, repeated often, are where the time goes. Here is how they change once Landbot is connected.
Replying in the customer's language
Today
A message arrives in a language you do not read well. You paste it into a translator, write a reply, translate that back and hope it sounds right.
With Flann
“Tell the French customer her order ships Monday”
Side by side, Flann gives you the gist of the message from Landbot in your own language and a drafted reply in hers, in your usual tone.
What you stop doing: Copying messages in and out of a translator is no longer part of support.
Tidying up solved conversations
Today
Solved tickets stay open in Landbot because nobody remembers to close them, so the queue looks busier than it is and real problems hide inside it.
With Flann
“Close anything that's been sorted and gone quiet this week”
Looking through Landbot for conversations where the issue was answered and nobody has written since, Flann lists them for you to check. Untick any that are still live.
What you stop doing: Clearing the queue by hand at the end of the week is off your list.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Landbot
- Search for Landbot in Flann’s Connectors.
- Paste your Landbot API key into the secure form Flann opens. You will find the key in your Landbot account settings.
- From then on, message Flann on WhatsApp. It works in Landbot whenever a request needs it.
Of the 13 Landbot actions, 6 only read. The other 7 create, update, send or delete. Disconnect Landbot in Connectors whenever you like.
Ways to use Landbot with Flann
One place to ask from
Instead of opening Landbot, ask Flann on WhatsApp. It reads the thread and gives you the short version.
Hand off to the right person
Ask Flann to pass a complaint to your manager. It prepares the message in Landbot for you to confirm.
Close the loop
Tell Flann a problem is solved. It prepares the update in Landbot so nobody chases it twice.
Everything Flann can do in Landbot
Every Landbot action Flann can run, split into what it reads and what it changes.
Looks up 6
- List Agents
- List Bots
- List Channels
- List Customers
- List WhatsApp Templates
- Get Brand
Changes 7
- Delete Bot
- Replace Agent
- Replace Brand
- Send Message
- Set Agent Status
- Update Agent
- Update Brand
More AI Chatbots apps Flann works with
TelegramCommon questions
What can Flann do with agents in Landbot?
Flann can look up and update agents in Landbot, using 3 actions (List Agents, Replace Agent, Update Agent). Looking up runs straight away and changes nothing. The other actions create or change agents in Landbot.
What can Flann do with brands in Landbot?
Flann can look up and update brands in Landbot, using 3 actions (Get Brand, Replace Brand, Update Brand). Looking up runs straight away and changes nothing. The other actions create or change brands in Landbot.
How does Flann connect to Landbot?
Open Connectors in Flann, choose Landbot and paste your Landbot API key into a secure form. You will find the key in your Landbot account settings. Once it is connected, Flann can use 13 actions in Landbot.
Do I need to open Landbot to use it with Flann?
No. Once Landbot is connected, you ask Flann on WhatsApp or in the Flann app, by text or voice note, and it does the work in Landbot.
Is Landbot included in my Flann plan?
Yes. Every Flann plan includes every app, Landbot included.