Integrations / AI Chatbots
Manage Insighto.ai contacts and forms from WhatsApp
Flann connects Insighto.ai to the WhatsApp chat you already run your business from. You ask, and Flann picks the right Insighto.ai action. Insighto.ai carries conversations with your customers or your team. Flann reads them with you and drafts the replies from WhatsApp.
65 actions in Insighto.ai. 31 only look things up, and 34 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Insighto.ai
Type it or say it in a voice note. Flann works out which Insighto.ai action you mean.
“Show me my channels in Insighto.ai.”
“Look up the tag list in Insighto.ai.”
“Look up the agent list in Insighto.ai.”
“Create a form in Insighto.ai.”
“Send messages from Insighto.ai.”
“Delete the contacts in Insighto.ai.”
What Flann can work with in Insighto.ai
Insighto.ai gives Flann 65 actions across 28 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Contacts | deletelook upupdate | 3 |
| Forms | createdelete | 3 |
| Tags | createdeletelook up | 3 |
| Intents | addcreatelook up | 4 |
| Prompts | createdeletelook up | 3 |
| Providers | createdeletelook up | 3 |
| Toolfunctions | createdeleteupdate | 3 |
| Twilio auths | deletelook upupdate | 3 |
How the same contact job compares, in Insighto.ai directly and through Flann.
| Compare | Insighto.ai on its ownEvery step is yours | With FlannThe work comes to your chat |
|---|---|---|
| How you ask | Open the app and find the right page | A WhatsApp message, typed or spoken |
| Finding answers about contacts | Filters and searches you run yourself | 31 look-ups, answered straight away |
| Making changes | Typed in by hand | 34 changes, made from a message |
| Insighto.ai records | All of them, one screen at a time | 28 kinds, from one chat |
| Getting connected | Nothing new to set up | Your Insighto.ai API key, once |
YesPartlyNo
Step by step: Insighto.ai jobs you can hand to Flann
What happens between your message and the result in Insighto.ai.
Fix a contact without opening Insighto.ai
- You message Flann on WhatsApp: “Change the contact in Insighto.ai: here is what is different.”
- Flann runs
Get Contact By IDin Insighto.ai and shows you what it found. - Flann runs
Delete Contacts In Bulkin Insighto.ai. - Flann makes the change in Insighto.ai and confirms in the chat.
Create a tag from a voice note
- You message Flann on WhatsApp: “Create a tag in Insighto.ai with these details.”
- Flann runs
Read Tag Listin Insighto.ai and shows you what it found. - Flann runs
Create Tagin Insighto.ai. - Flann creates it in Insighto.ai and confirms in the chat.
Get answers about your intents
- You message Flann on WhatsApp: “What is the latest on our intents in Insighto.ai?”
- Flann runs
Get Intent By IDandRead Intents Listin Insighto.ai and shows you what it found. - Nothing in Insighto.ai is changed: these are look-ups, so they run straight away.
The Insighto.ai jobs you can stop doing yourself
You stay in charge of what goes out. Flann does the reading, the drafting and the chasing.
Catching up on team chat
Today
Step away for a morning and the team channel in Insighto.ai has moved on. Scrolling back to find what concerns you takes far longer than it should.
With Flann
“Anything in the team chat I need to answer?”
Scanning the channels in Insighto.ai since you last looked, Flann pulls out the questions aimed at you, the decisions waiting on you and anything marked urgent. You get the short version.
What you stop doing: Scrolling back through a busy channel to find your name stops being necessary.
Tidying up solved conversations
Today
Solved tickets stay open in Insighto.ai because nobody remembers to close them, so the queue looks busier than it is and real problems hide inside it.
With Flann
“Close anything that's been sorted and gone quiet this week”
Looking through Insighto.ai for conversations where the issue was answered and nobody has written since, Flann lists them for you to check. Untick any that are still live.
What you stop doing: Clearing the queue by hand at the end of the week is off your list.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Insighto.ai
- In Flann, go to Connectors and find Insighto.ai.
- Paste your Insighto.ai API key into the secure form Flann opens. You will find the key in your Insighto.ai account settings.
- From then on, message Flann on WhatsApp. It works in Insighto.ai whenever a request needs it.
Reading from Insighto.ai is instant. Insighto.ai stays connected until you remove it in Connectors.
Ways to use Insighto.ai with Flann
One place to ask from
Instead of opening Insighto.ai, ask Flann on WhatsApp. It reads the thread and gives you the short version.
See what is waiting
Ask what is unanswered. Flann checks Insighto.ai and lists the conversations that need you.
Hand off to the right person
Ask Flann to pass a complaint to your manager. It prepares the message in Insighto.ai for you to confirm.
Everything Flann can do in Insighto.ai
All 65 Insighto.ai actions, as Flann sees them.
Looks up 31
- Get Agency Billing Plan
- Get Agency Branding By ID
- Get Agent List
- Get Assistant By ID
- Get Captured Form By Form ID
- Get Contact By ID
- Get Datasource By ID
- Get Intent By ID
- Get List Of Contacts
- Get List Of Conversations
- Get List Of Data Sources Linked To Assistant Id
- Get List Of Datasources
- Get List Of Widgets Linked To Assistant Id
- Get Pricing For User
- Get Prompt By ID
- Get Provider By ID
- Get Speechtotext List
- Get Widget By ID
- List Channels
- Read Campaign Contact List
- Read Contact Custom Field List
- Read Contact Sync Log List
- Read Intents List
- Read Tag List
- Read Tool Function Invoke Log List
- Read Tool Toolfunction List
- Read Twilio Auth List
- Retrieve Linked Tool And User
- Retrieve Webhook Log
- Retrieve List Of User Custom Voice
and 1 more
Changes 34
- Add Intent To Assistant
- Create Agency
- Create Contact Custom Field
- Create Form
- Create Intent
- Create Prompt
- Create Provider
- Create Tag
- Create Toolfunction
- Create Webhook
- Create Widget
- Delete Assistant By ID
- Delete Bulk Forms By IDs
- Delete Contacts In Bulk
- Delete Form By ID
- Delete Linked Assistant Datasource
- Delete Prompt By ID
- Delete Provider By ID
- Delete Tag By ID
- Delete Tool By ID
- Delete Toolfunction By ID
- Delete Twilio Auth By ID
- Delete UserWhatsApp By ID
- Delete Widget By ID
- Send Messages To Contacts
- Update Tool By ID
- Update Toolfunction By ID
- Update Twilio Auth By ID
- Update User Profile
- Update UserWhatsApp By ID
and 4 more
More AI Chatbots apps Flann works with
Common questions
What can Flann do with contacts in Insighto.ai?
Flann can delete, look up and update contacts in Insighto.ai, using 3 actions (Delete Contacts In Bulk, Get Contact By ID, Upsert Contact By Email Or Phone Number). Looking up runs straight away and changes nothing. The other actions create or change contacts in Insighto.ai.
What can Flann do with forms in Insighto.ai?
Flann can create and delete forms in Insighto.ai, using 3 actions (Create Form, Delete Bulk Forms By IDs, Delete Form By ID). Each one changes something in Insighto.ai.
How does Flann connect to Insighto.ai?
Open Connectors in Flann, choose Insighto.ai and paste your Insighto.ai API key into a secure form. You will find the key in your Insighto.ai account settings. Once it is connected, Flann can use 65 actions in Insighto.ai.
How do I ask Flann to do something in Insighto.ai?
Message Flann on WhatsApp the way you would message a colleague, or send a voice note. Flann picks the Insighto.ai action that fits and asks if anything is missing.
Which Flann plan do I need for Insighto.ai?
Any of them. Every Flann plan includes Insighto.ai and every other app.