Integrations / AI Chatbots
Manage Botpress accounts from WhatsApp
Flann connects Botpress to the WhatsApp chat you already run your business from. You ask, and Flann picks the right Botpress action. Phone calls, text messages, help desk tickets and alerts all compete for the same pair of hands. Connecting Botpress lets Flann watch that stream with you.
53 actions in Botpress. 36 only look things up, and 17 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Botpress
Type it or say it in a voice note. Flann works out which Botpress action you mean.
“Look up the account in Botpress.”
“Look up the table row in Botpress.”
“Look up the upcoming invoice in Botpress.”
“Delete the file in Botpress.”
“Update the account in Botpress.”
“Delete the knowledge base in Botpress.”
What Flann can work with in Botpress
Botpress gives Flann 53 actions across 13 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Accounts | look upupdate | 2 |
| Integrations | look up | 4 |
| Interfaces | look up | 3 |
| Plugins | look up | 3 |
| Preferences | look upupdate | 2 |
How the same account job compares, in Botpress directly and through Flann.
| Compare | Botpress on its ownEvery step is yours | With FlannThe work comes to your chat |
|---|---|---|
| How you ask | Log in and click through the screens | Text or voice note, in your own words |
| Looking things up about accounts | By hand, screen by screen | 36 look-ups, answered straight away |
| Creating and updating | Typed in by hand | 17 changes, made from a message |
| Botpress records | All of them, one screen at a time | 13 kinds, from one chat |
| Set-up | Nothing new to set up | Your Botpress API key, once |
YesPartlyNo
Step by step: Botpress jobs you can hand to Flann
What happens between your message and the result in Botpress.
Get answers about your integrations
- You message Flann on WhatsApp: “What is the latest on our integrations in Botpress?”
- Flann runs
List IntegrationsandGet Integrationin Botpress and shows you what it found. - Nothing in Botpress is changed: these are look-ups, so they run straight away.
Fix an account without opening Botpress
- You message Flann on WhatsApp: “Change the account in Botpress: here is what is different.”
- Flann runs
Get Accountin Botpress and shows you what it found. - Flann runs
Update Accountin Botpress. - Flann makes the change in Botpress and confirms in the chat.
Check your interfaces from WhatsApp
- You message Flann on WhatsApp: “Show me where our interfaces in Botpress stand.”
- Flann runs
List Public InterfacesandGet Public Interfacein Botpress and shows you what it found. - Nothing in Botpress is changed: these are look-ups, so they run straight away.
The Botpress jobs you can stop doing yourself
You stay in charge of what goes out. Flann does the reading, the drafting and the chasing.
Sorting the queue by urgency
Today
Opening Botpress each morning means reading every new ticket before you know which one is on fire.
With Flann
“What came in overnight? Urgent ones first”
Reading every new conversation in Botpress, Flann groups them into urgent, routine and can-wait, and gives you a line on each urgent one. Nothing is changed.
What you stop doing: Reading the whole queue to find the one urgent message stops being your morning.
Tidying up solved conversations
Today
Solved tickets stay open in Botpress because nobody remembers to close them, so the queue looks busier than it is and real problems hide inside it.
With Flann
“Close anything that's been sorted and gone quiet this week”
Looking through Botpress for conversations where the issue was answered and nobody has written since, Flann lists them for you to check. Untick any that are still live.
What you stop doing: Clearing the queue by hand at the end of the week is off your list.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Botpress
- Open Connectors in Flann and choose Botpress.
- Paste your Botpress API key into the secure form Flann opens. You will find the key in your Botpress account settings.
- Ask Flann for what you need on WhatsApp, by text or voice note. It picks the right Botpress action itself.
Reading from Botpress is instant. Botpress stays connected until you remove it in Connectors.
Ways to use Botpress with Flann
Reply in your tone
Tell Flann what to say.
See what is waiting
Ask what is unanswered. Flann checks Botpress and lists the conversations that need you.
Hand off to the right person
Ask Flann to pass a complaint to your manager. It prepares the message in Botpress for you to confirm.
Everything Flann can do in Botpress
All 53 Botpress actions, as Flann sees them.
Looks up 36
- Get Integration
- Get Workspace
- List Integrations
- BOTPRESS_RUN_VRL
- BOTPRESS_VALIDATE_INTEGRATION_UPDATE
- Break Down Workspace Usage By Bot
- Check Handle Availability
- Get Account
- Get Account Preference
- Get All Workspace Quota Completion
- Get Dereferenced Public Plugin By ID
- Get Public Integration
- Get Public Integration By ID
- Get Public Interface
- Get Public Interface by ID
- Get Public Plugin
- Get Public Plugin By ID
- Get Public Plugin Code
- Get Table Row
- Get Upcoming Invoice
- Get Workspace Quota
- List Plugins
- List Public Interfaces
- List Workspace Invoices
- LIST_ACTION_RUNS
- LIST_BOT_ISSUES
- LIST_CONVERSATIONS
- LIST_FILE_TAG_VALUES
- LIST_FILE_TAGS
- LIST_HUB_INTEGRATIONS
and 6 more
Changes 17
- BOTPRESS_CREATE_BOT
- BOTPRESS_CREATE_CONVERSATION
- BOTPRESS_SEND_MESSAGE
- BOTPRESS_UPDATE_ADMIN_BOTS
- BOTPRESS_UPDATE_WORKFLOW
- BOTPRESS_CHARGE_WORKSPACE_UNPAID_INVOICES
- BOTPRESS_CREATE_ADMIN_INTEGRATION
- BOTPRESS_CREATE_ADMIN_WORKSPACE
- Delete Admin Workspace
- Delete File
- Delete Integration Shareable ID
- Delete Knowledge Base
- Request Integration Verification
- Set Account Preference
- Set Workspace Preference
- Update Account
- UPDATE_ADMIN_WORKSPACE
More AI Chatbots apps Flann works with
Common questions
What can Flann do with accounts in Botpress?
Flann can look up and update accounts in Botpress, using 2 actions (Get Account, Update Account). Looking up runs straight away and changes nothing. The other actions create or change accounts in Botpress.
What can Flann do with integrations in Botpress?
Flann can look up integrations in Botpress, using 4 actions (Get Integration, Get Public Integration, Get Public Integration By ID, List Integrations). All of them only look things up, so they run straight away.
How does Flann connect to Botpress?
Open Connectors in Flann, choose Botpress and paste your Botpress API key into a secure form. You will find the key in your Botpress account settings. Once it is connected, Flann can use 53 actions in Botpress.
How do I ask Flann to do something in Botpress?
Message Flann on WhatsApp the way you would message a colleague, or send a voice note. Flann picks the Botpress action that fits and asks if anything is missing.
Does connecting Botpress cost extra?
No. Botpress is included in every Flann plan, along with every other app Flann connects to.