Integrations / Notifications
Connect OneSignal REST API to WhatsApp with an AI agent
Flann is an AI agent your business talks to on WhatsApp. Connect OneSignal REST API once, then ask Flann to look things up in it or get work done in it, by text or voice note. Support queues rarely struggle because of hard questions. They struggle because of volume: the same delivery query, the same opening times, the same password reset, arriving on every channel at once. Flann reads OneSignal REST API, recognises what you have answered before and drafts the reply, so your real thought goes on the messages that need it.
15 actions in OneSignal REST API. 7 only look things up, and 8 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in OneSignal REST API
Send any of these on WhatsApp, in your own words. Flann finds the right OneSignal REST API action and fills in the details from the conversation.
“Look up the device in OneSignal REST API.”
“Show me my segments in OneSignal REST API.”
“Show me my notifications in OneSignal REST API.”
“Create a notification in OneSignal REST API.”
“Delete the alias in OneSignal REST API.”
“Create a template in OneSignal REST API.”
What Flann can work with in OneSignal REST API
OneSignal REST API gives Flann 15 actions across 10 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Devices | deleteupdatelook up | 4 |
| Notifications | createlook up | 2 |
There are three ways to get routine work done in OneSignal REST API. Side by side:
| Compare | Opening OneSignal REST APILog in, find it, do it | A rules toolRuns the steps you wired up | OneSignal REST API through FlannAsk and get it done |
|---|---|---|---|
| Getting started on a job | Open the app and find the right page | Only what was wired up in advance | A WhatsApp message, typed or spoken |
| Finding answers | Filters and searches you run yourself | Only the look-ups someone built | 7 look-ups, answered straight away |
| Making changes | Typed in by hand | Run unchecked once built | 8 changes, made from a message |
| OneSignal REST API records | All of them, one screen at a time | Only the ones you wire up | 10 kinds, from one chat |
| Getting connected | Nothing new to set up | Someone builds and maintains each flow | Your OneSignal REST API API key, once |
YesPartlyNo
Step by step: OneSignal REST API jobs you can hand to Flann
Each step below names the OneSignal REST API action Flann actually runs.
Fix a device without opening OneSignal REST API
- You message Flann on WhatsApp: “Change the device in OneSignal REST API: here is what is different.”
- Flann runs
View Devicein OneSignal REST API and shows you what it found. - Flann runs
Update Devicein OneSignal REST API. - Flann makes the change in OneSignal REST API and confirms in the chat.
Create a notification from a voice note
- You message Flann on WhatsApp: “Create a notification in OneSignal REST API with these details.”
- Flann runs
View Notificationsin OneSignal REST API and shows you what it found. - Flann runs
Create Notificationin OneSignal REST API. - Flann creates it in OneSignal REST API and confirms in the chat.
Get answers about your segments
- You message Flann on WhatsApp: “What is the latest on our segments in OneSignal REST API?”
- Flann runs
View Segmentsin OneSignal REST API and shows you what it found. - Nothing in OneSignal REST API is changed: these are look-ups, so they run straight away.
Repetitive OneSignal REST API work Flann takes off your plate
These are the jobs that come back every day or every week. Message Flann instead, and keep the decisions for yourself.
Replying in the customer's language
Today
A message arrives in a language you do not read well. You paste it into a translator, write a reply, translate that back and hope it sounds right.
With Flann
“Tell the French customer her order ships Monday”
Side by side, Flann gives you the gist of the message from OneSignal REST API in your own language and a drafted reply in hers, in your usual tone.
What you stop doing: Copying messages in and out of a translator is no longer part of support.
Knowing a customer before you answer
Today
An unhappy message comes in from a name you half recognise. Before replying, you search OneSignal REST API for their past conversations to see what went wrong last time.
With Flann
“Has this customer complained before? What happened?”
Pulling every earlier conversation with that customer from OneSignal REST API, Flann gives you a short history: what they asked, what you promised, how it ended. That comes back at once.
What you stop doing: Searching old threads before answering a tricky message is done for you.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to OneSignal REST API
- In Flann, go to Connectors and find OneSignal REST API.
- Paste your OneSignal REST API API key into the secure form Flann opens. You will find the key in your OneSignal REST API account settings.
- Go back to WhatsApp and ask for what you need. Flann chooses the OneSignal REST API action and fills in the details.
Look-ups run as soon as you ask and change nothing in OneSignal REST API. You can disconnect OneSignal REST API from Connectors at any time.
Ways to use OneSignal REST API with Flann
Close the loop
Tell Flann a problem is solved. It prepares the update in OneSignal REST API so nobody chases it twice.
Hand off to the right person
Ask Flann to pass a complaint to your manager. It prepares the message in OneSignal REST API for you to confirm.
Reply in your tone
Tell Flann what to say.
Everything Flann can do in OneSignal REST API
The full list of OneSignal REST API actions available to Flann once you connect it.
Looks up 7
- Fetch User Identity
- View Device
- View Devices
- View Notifications
- View OneSignal App
- View Segments
- Get Eligible In-App Messages
Changes 8
- Create Notification
- Create User
- Begin Live Activity
- Create Template
- Delete Alias
- Delete Device
- Update Device
- Update Subscription
More Notifications apps Flann works with
SlackCommon questions
What can Flann do with devices in OneSignal REST API?
Flann can delete, update and look up devices in OneSignal REST API, using 4 actions (Delete Device, Update Device, View Device, View Devices). Looking up runs straight away and changes nothing. The other actions create or change devices in OneSignal REST API.
What can Flann do with notifications in OneSignal REST API?
Flann can create and look up notifications in OneSignal REST API, using 2 actions (Create Notification, View Notifications). Looking up runs straight away and changes nothing. The other actions create or change notifications in OneSignal REST API.
How does Flann connect to OneSignal REST API?
Open Connectors in Flann, choose OneSignal REST API and paste your OneSignal REST API API key into a secure form. You will find the key in your OneSignal REST API account settings. Once it is connected, Flann can use 15 actions in OneSignal REST API.
Can I use OneSignal REST API from WhatsApp?
Yes. You talk to Flann on WhatsApp or in the Flann app, by text or voice note, and Flann works in OneSignal REST API for you. You do not need to open OneSignal REST API.
Which Flann plan do I need for OneSignal REST API?
Any of them. Every Flann plan includes OneSignal REST API and every other app.