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Connect Etermin to WhatsApp: appointments, contacts and services by chat

Flann is an AI agent your business talks to on WhatsApp. Connect Etermin once, then ask Flann to look things up in it or get work done in it, by text or voice note. Events, webinars and video calls all run to a schedule. Once Etermin is linked, Flann can pull the attendee list, tell you who actually turned up and prepare a follow-up for everyone who missed it, from the WhatsApp thread you already use. No spreadsheets in between. Anything that sends or changes is shown to you first.

78 actions in Etermin. 27 only look things up, and 51 create, update, send or delete. You connect with your API key.

Connect Etermin to FlannHow it connects

What you can ask Flann to do in Etermin

Send any of these on WhatsApp, in your own words. Flann finds the right Etermin action and fills in the details from the conversation.

FlannWhatsApp

  • “Show me my appointments in Etermin.”

  • “Show me my deleted appointments in Etermin.”

  • “Show me my contacts in Etermin.”

  • “Create an appointment in Etermin.”

  • “Create a contact in Etermin.”

  • “Update the synchronised appointment in Etermin.”

What Flann can work with in Etermin

Etermin gives Flann 78 actions across 22 kinds of record. These are the ones you are most likely to use.

RecordWhat Flann can doActions
Appointmentscreatedeletelook upupdate6
Servicescreatedeletelook upupdate6
Contactscreatedeletelook upupdate5
Calendarsdeletelook upupdate3
Userscreatedeletelook up3
Calendar servicesassigndelete2
Anchortimescreatedeletelook upupdate8
Absencescreatedeletelook upupdate4

Doing it yourself, wiring up a rule, or asking an agent: here is how they compare for Etermin.

CompareOpening EterminLog in, find it, do itA fixed workflowTriggers built in advanceEtermin through FlannAsk and get it done
Getting started on a jobLog in and click through the screensOnly what was wired up in advanceText or voice note, in your own words
Looking things up about appointmentsBy hand, screen by screenOnly the look-ups someone built27 look-ups, answered straight away
Creating and updatingTyped in by handRun unchecked once built51 changes, made from a message
Etermin recordsAll of them, one screen at a timeOnly the ones you wire up22 kinds, from one chat
Set-upNothing new to set upSomeone builds and maintains each flowYour Etermin API key, once

YesPartlyNo

Step by step: Etermin jobs you can hand to Flann

Each step below names the Etermin action Flann actually runs.

Change

Create an appointment from a voice note

  1. You message Flann on WhatsApp: “Create an appointment in Etermin with these details.”
  2. Flann runs List Appointments in Etermin and shows you what it found.
  3. Flann runs Create Appointment in Etermin.
  4. Flann creates it in Etermin and confirms in the chat.
Change

Fix a contact without opening Etermin

  1. You message Flann on WhatsApp: “Change the contact in Etermin: here is what is different.”
  2. Flann runs Get Contact By ID in Etermin and shows you what it found.
  3. Flann runs Update Contact in Etermin.
  4. Flann makes the change in Etermin and confirms in the chat.
Change

Clean up services you no longer need

  1. You message Flann on WhatsApp: “Which services in Etermin are out of date? Remove the ones I confirm.”
  2. Flann runs Get Service By ID in Etermin and shows you what it found.
  3. Flann runs Delete Service in Etermin.
  4. Each removal is confirmed in the chat.

Repetitive Etermin work Flann takes off your plate

These are the jobs that come back every day or every week. Message Flann instead, and keep the decisions for yourself.

Knowing who walks in next

Today

Before each appointment you flick between Etermin and your notes to remember who the person is and what they came for last time.

With Flann

“Next client, what did they have last time?”

Pulling the next booking from Etermin along with notes from earlier visits, Flann gives you a short brief to read on the way to the door.

What you stop doing: Digging through old records before every appointment is off your list.

Filling a late cancellation

Today

Late cancellations leave holes in the day. You know someone wanted an earlier time, but finding them means scrolling back through weeks of chats.

With Flann

“Tuesday afternoon just cancelled. Anyone who wanted an earlier slot?”

Confirming the gap in Etermin first, Flann looks for customers who asked for an earlier time and drafts an offer to the first in line. You choose who gets it.

What you stop doing: Empty slots get offered to the right person while they can still be filled.

More on this: how to hand repetitive tasks to an AI agent on WhatsApp.

How Flann connects to Etermin

  1. Open Connectors in Flann and choose Etermin.
  2. Paste your Etermin API key into the secure form Flann opens. You will find the key in your Etermin account settings.
  3. Go back to WhatsApp and ask for what you need. Flann chooses the Etermin action and fills in the details.

Look-ups run as soon as you ask and change nothing in Etermin. You can disconnect Etermin from Connectors at any time.

Ways to use Etermin with Flann

Move things without the back-and-forth

Tell Flann to push a meeting to Thursday.

Book while you talk

On the phone with a customer? Message Flann the time. It prepares the booking in Etermin for you to confirm.

Rebook the no-shows

Ask who missed their appointment. Flann checks Etermin and drafts a friendly rebooking message for each.

Everything Flann can do in Etermin

The full list of Etermin actions available to Flann once you connect it.

Looks up 27

  • Get Absences
  • Get Calendar Service Assignments
  • Get Deleted Appointments
  • Get Service Group
  • Get Timeslots
  • Get Usermapping
  • List Appointments
  • Get Anchortime by Date
  • Get Anchortimes
  • Get Appointment Sync
  • Get Bookingpage Logs
  • Get Calendar Return Time
  • Get Calendars
  • Get Company
  • Get Contact By ID
  • Get Contacts
  • Get Customer Ratings
  • Get Message Logs
  • Get Service By ID
  • Get Service Calendar
  • Get Services
  • Get Survey Results
  • Get Users
  • Get Working Times
  • Get Working Times Date
  • List Vouchers
  • List Webhooks

Changes 51

  • Create Appointment
  • Update Appointment
  • Assign Calendar Service
  • Create Absence
  • Create Anchortime
  • Create Anchortime by Date
  • Create Appointment via Sync
  • Create Calendar Return Time
  • Create Contact
  • Create Service
  • Create Service Group
  • Create User
  • Create Usermapping
  • Create Voucher
  • Create Webhook
  • Create Working Time
  • Create Working Times Date
  • Delete Absence
  • Delete Anchortime
  • Delete Anchortime By Date
  • Delete Appointment
  • Delete Appointment via Sync
  • Delete Calendar
  • Delete Calendar Return Time
  • Delete Calendar Service
  • Delete Contact
  • Delete Resource
  • Delete Service
  • Delete Service Group
  • Delete User

and 21 more

More Scheduling & Booking apps Flann works with

See all integrations

Common questions

What can Flann do with appointments in Etermin?

Flann can create, delete, look up and update appointments in Etermin, using 6 actions (Create Appointment, Create Appointment via Sync, Delete Appointment, Delete Appointment via Sync and more). Looking up runs straight away and changes nothing. The other actions create or change appointments in Etermin.

What can Flann do with services in Etermin?

Flann can create, delete, look up and update services in Etermin, using 6 actions (Create Service, Delete Service, Get Service By ID, Get Services and more). Looking up runs straight away and changes nothing. The other actions create or change services in Etermin.

How does Flann connect to Etermin?

Open Connectors in Flann, choose Etermin and paste your Etermin API key into a secure form. You will find the key in your Etermin account settings. Once it is connected, Flann can use 78 actions in Etermin.

Can I use Etermin from WhatsApp?

Yes. You talk to Flann on WhatsApp or in the Flann app, by text or voice note, and Flann works in Etermin for you. You do not need to open Etermin.

Does connecting Etermin cost extra?

No. Etermin is included in every Flann plan, along with every other app Flann connects to.

Put Etermin to work from WhatsApp.

Flann connects to the WhatsApp number you already use. Connect Etermin and ask for what you need. Live in 24 hours.

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