Integrations / Event Management
Ticketmaster on WhatsApp: manage events with an AI agent
Flann turns Ticketmaster into something you can message. Ask on WhatsApp, by text or voice note, and Flann does the work in Ticketmaster for you. Think of Ticketmaster as the diary and Flann as the assistant who keeps it. Look-ups happen at once.
15 actions in Ticketmaster. All of them only look things up, so nothing in Ticketmaster is ever changed. You connect with a one-click sign-in.
What you can ask Flann to do in Ticketmaster
You do not need the exact wording. These are the kinds of messages Flann turns into Ticketmaster actions.
“Find events in Ticketmaster.”
“Show me my event images in Ticketmaster.”
“Look up the section map image in Ticketmaster.”
What Flann can work with in Ticketmaster
Ticketmaster gives Flann 15 actions across 10 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Events | look upsearch | 2 |
| Classifications | look up | 2 |
| Venues | look up | 2 |
Here is what changes when Ticketmaster goes through Flann instead of its own screens.
| Compare | In Ticketmaster yourselfYou click through each job | Flann on TicketmasterYou ask, Flann does the clicking |
|---|---|---|
| Asking for something | Open the app and find the right page | A WhatsApp message, typed or spoken |
| Finding answers about events | Filters and searches you run yourself | 15 look-ups, answered straight away |
| Ticketmaster records | All of them, one screen at a time | 10 kinds, from one chat |
| Getting connected | Nothing new to set up | One sign-in to Ticketmaster |
YesPartlyNo
Step by step: Ticketmaster jobs you can hand to Flann
How a request turns into real Ticketmaster actions, one step at a time.
Get answers about your events
- You message Flann on WhatsApp: “What is the latest on our events in Ticketmaster?”
- Flann runs
Search EventsandGet Event Detailsin Ticketmaster and shows you what it found. - Nothing in Ticketmaster is changed: these are look-ups, so they run straight away.
Check your classifications from WhatsApp
- You message Flann on WhatsApp: “Show me where our classifications in Ticketmaster stand.”
- Flann runs
Get Classification DetailsandGet Classificationsin Ticketmaster and shows you what it found. - Nothing in Ticketmaster is changed: these are look-ups, so they run straight away.
Get answers about your venues
- You message Flann on WhatsApp: “What is the latest on our venues in Ticketmaster?”
- Flann runs
Get Venue Details (Enhanced)andGet Venuesin Ticketmaster and shows you what it found. - Nothing in Ticketmaster is changed: these are look-ups, so they run straight away.
Where Flann saves you time in Ticketmaster
Small jobs, repeated often, are where the time goes. Here is how they change once Ticketmaster is connected.
Following up after a webinar
Today
After an event you export registrants from Ticketmaster, compare them with who attended and write separate follow-ups by hand.
With Flann
“Send the replay to everyone who registered for yesterday's session but missed it”
Flann pulls the registration and attendance lists from Ticketmaster, separates the people who missed it from those who came, and drafts a replay message for the first group with the link already in place. You see the list and the wording.
What you stop doing: Cross-checking lists to work out who gets which message is no longer on you.
Setting up a video call
Today
Each new call means creating a meeting in Ticketmaster, copying the link and pasting it into a chat. It is a small job that happens constantly.
With Flann
“Set up a video call with Omar tomorrow afternoon and send him the link”
Once it has found a time that suits your calendar, Flann prepares the meeting in Ticketmaster and drafts a WhatsApp message to Omar with the link already in it.
What you stop doing: Copying and pasting meeting links stops being part of your day.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Ticketmaster
- Search for Ticketmaster in Flann’s Connectors.
- Sign in to your Ticketmaster account on the secure page that opens and allow access. There is no developer account or API key to set up.
- Ask Flann for what you need on WhatsApp, by text or voice note. It picks the right Ticketmaster action itself.
Of the 15 Ticketmaster actions, 15 only read. The other 0 create, update, send or delete. Disconnect Ticketmaster in Connectors whenever you like.
Ways to use Ticketmaster with Flann
Fill the gaps
Ask where you have free time this week. Flann checks Ticketmaster so you know what to offer.
Book while you talk
On the phone with a customer? Message Flann the time. It prepares the booking in Ticketmaster for you to confirm.
Rebook the no-shows
Ask who missed their appointment. Flann checks Ticketmaster and drafts a friendly rebooking message for each.
Everything Flann can do in Ticketmaster
Every Ticketmaster action Flann can run, split into what it reads and what it changes.
Looks up 15
- Execute Season Ticketing Command
- Get Event Details
- Get Venues
- Search Events
- Get Advanced Suggestions
- Get Attraction Details V2
- Get Classification Details
- Get Classifications
- Get Event Images
- Get Genre Details
- Get Section Map Image
- Get Segment Details
- Get Subgenre Details
- Get Ticketmaster Attractions
- Get Venue Details (Enhanced)
Changes 0
None.
More Event Management apps Flann works with
WebexCommon questions
What can Flann do with events in Ticketmaster?
Flann can look up and search events in Ticketmaster, using 2 actions (Get Event Details, Search Events). All of them only look things up, so they run straight away.
What can Flann do with classifications in Ticketmaster?
Flann can look up classifications in Ticketmaster, using 2 actions (Get Classification Details, Get Classifications). All of them only look things up, so they run straight away.
How does Flann connect to Ticketmaster?
Open Connectors in Flann, choose Ticketmaster and sign in to your Ticketmaster account on a secure page. There is no developer account or API key to set up. Once it is connected, Flann can use 15 actions in Ticketmaster.
Do I need to open Ticketmaster to use it with Flann?
No. Once Ticketmaster is connected, you ask Flann on WhatsApp or in the Flann app, by text or voice note, and it does the work in Ticketmaster.
Is Ticketmaster included in my Flann plan?
Yes. Every Flann plan includes every app, Ticketmaster included.