Integrations / Communication
Connect Dialmycalls to WhatsApp: contacts and access accounts by chat
Flann is an AI agent your business talks to on WhatsApp. Connect Dialmycalls once, then ask Flann to look things up in it or get work done in it, by text or voice note. Joining Dialmycalls to Flann means fewer places to check. Conversations with customers or with your team still live in Dialmycalls, but you read them, sort them and answer them from WhatsApp, by text or by voice note. Replies are drafted in your tone.
25 actions in Dialmycalls. 15 only look things up, and 10 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Dialmycalls
Send any of these on WhatsApp, in your own words. Flann finds the right Dialmycalls action and fills in the details from the conversation.
“Show me my calls in Dialmycalls.”
“Look up the account in Dialmycalls.”
“Look up the contact in Dialmycalls.”
“Add a contact in Dialmycalls.”
“Add an access account in Dialmycalls.”
“Add a group in Dialmycalls.”
What Flann can work with in Dialmycalls
Dialmycalls gives Flann 25 actions across 10 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Access accounts | adddeletelook upupdate | 5 |
| Contacts | adddeletelook up | 4 |
| Callers | deletelook upupdate | 4 |
| Groups | adddeletelook up | 4 |
| Recordings | deletelook up | 3 |
There are three ways to get contacts work done in Dialmycalls. Side by side:
| Compare | Dialmycalls on its ownEvery step is yours | A rules toolRuns the steps you wired up | With FlannThe work comes to your chat |
|---|---|---|---|
| How you ask | Open the app and find the right page | Only what was wired up in advance | A WhatsApp message, typed or spoken |
| Finding answers about contacts | Filters and searches you run yourself | Only the look-ups someone built | 15 look-ups, answered straight away |
| Making changes | Typed in by hand | Run unchecked once built | 10 changes, made from a message |
| Dialmycalls records | All of them, one screen at a time | Only the ones you wire up | 10 kinds, from one chat |
| Getting connected | Nothing new to set up | Someone builds and maintains each flow | Your Dialmycalls API key, once |
YesPartlyNo
Step by step: Dialmycalls jobs you can hand to Flann
Each step below names the Dialmycalls action Flann actually runs.
Create a contact from a voice note
- You message Flann on WhatsApp: “Create a contact in Dialmycalls with these details.”
- Flann runs
List Contactsin Dialmycalls and shows you what it found. - Flann runs
Add Contactin Dialmycalls. - Flann creates it in Dialmycalls and confirms in the chat.
Fix an access account without opening Dialmycalls
- You message Flann on WhatsApp: “Change the access account in Dialmycalls: here is what is different.”
- Flann runs
List Access Accountsin Dialmycalls and shows you what it found. - Flann runs
Update Access Accountin Dialmycalls. - Flann makes the change in Dialmycalls and confirms in the chat.
Clean up callers you no longer need
- You message Flann on WhatsApp: “Which callers in Dialmycalls are out of date? Remove the ones I confirm.”
- Flann runs
List Caller IDsin Dialmycalls and shows you what it found. - Flann runs
Delete Caller IDin Dialmycalls. - Each removal is confirmed in the chat.
Repetitive Dialmycalls work Flann takes off your plate
These are the jobs that come back every day or every week. Message Flann instead, and keep the decisions for yourself.
Answering the question everyone asks
Today
Delivery times, opening times, how to book. You type the same answer into Dialmycalls again and again, a little differently each time.
With Flann
“Draft replies to all the delivery-time questions waiting in the inbox”
Every open conversation in Dialmycalls asking about delivery times gets a drafted answer, built from how you have replied before and written in the customer's language.
What you stop doing: Typing the same answer again and again is no longer how your day goes.
Calling back the calls you missed
Today
Missed calls stack up while you are serving. Later you scroll Dialmycalls, try to match numbers to names and guess who mattered most.
With Flann
“Who called while I was out and didn't leave a message?”
Matching each missed call in Dialmycalls to a known customer where it can, Flann gives you a list with a suggestion of who to ring first. Prefer a text?
What you stop doing: Guessing which unknown number mattered most is no longer necessary.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Dialmycalls
- Open Connectors in Flann and choose Dialmycalls.
- Paste your Dialmycalls API key into the secure form Flann opens. You will find the key in your Dialmycalls account settings.
- From then on, message Flann on WhatsApp. It works in Dialmycalls whenever a request needs it.
Look-ups run as soon as you ask and change nothing in Dialmycalls. You can disconnect Dialmycalls from Connectors at any time.
Ways to use Dialmycalls with Flann
Reply in your tone
Tell Flann what to say.
Hand off to the right person
Ask Flann to pass a complaint to your manager. It prepares the message in Dialmycalls for you to confirm.
One place to ask from
Instead of opening Dialmycalls, ask Flann on WhatsApp. It reads the thread and gives you the short version.
Everything Flann can do in Dialmycalls
The full list of Dialmycalls actions available to Flann once you connect it.
Looks up 15
- Get Access Account
- Get Account
- Get Caller ID
- Get Contact
- Get Group
- Get Recording
- List Access Accounts
- List Caller IDs
- List Calls
- List Contacts
- List Do Not Contacts
- List Groups
- List Recordings
- List Text Broadcasts
- List Vanity Numbers
Changes 10
- Add Access Account
- Add Contact
- Add Group
- Delete Access Account
- Delete Caller ID
- Delete Contact
- Delete Group
- Delete Recording
- Update Access Account
- Update Caller ID
More Communication apps Flann works with
DiscordCommon questions
What can Flann do with access accounts in Dialmycalls?
Flann can add, delete, look up and update access accounts in Dialmycalls, using 5 actions (Add Access Account, Delete Access Account, Get Access Account, List Access Accounts and more). Looking up runs straight away and changes nothing. The other actions create or change access accounts in Dialmycalls.
What can Flann do with contacts in Dialmycalls?
Flann can add, delete and look up contacts in Dialmycalls, using 4 actions (Add Contact, Delete Contact, Get Contact, List Contacts). Looking up runs straight away and changes nothing. The other actions create or change contacts in Dialmycalls.
How does Flann connect to Dialmycalls?
Open Connectors in Flann, choose Dialmycalls and paste your Dialmycalls API key into a secure form. You will find the key in your Dialmycalls account settings. Once it is connected, Flann can use 25 actions in Dialmycalls.
Can I use Dialmycalls from WhatsApp?
Yes. You talk to Flann on WhatsApp or in the Flann app, by text or voice note, and Flann works in Dialmycalls for you. You do not need to open Dialmycalls.
Does connecting Dialmycalls cost extra?
No. Dialmycalls is included in every Flann plan, along with every other app Flann connects to.