How it works Retention Pricing Sign in Start free trial

Integrations / Phone & SMS

Callpage logoWhatsApp logo

Connect Callpage to WhatsApp: users and SMS messages by chat

Flann is an AI agent your business talks to on WhatsApp. Connect Callpage once, then ask Flann to look things up in it or get work done in it, by text or voice note. On the WhatsApp Business number you already use, Flann reads incoming messages and drafts replies in your tone. Callpage adds the rest of the picture: past tickets, earlier chats, notes your team left. Put together, they mean each draft starts from the full history with that customer rather than from scratch, which is how replies end up sounding like you and not like a template.

26 actions in Callpage. 10 only look things up, and 16 create, update, send or delete. You connect with your API key.

Connect Callpage to FlannHow it connects

What you can ask Flann to do in Callpage

Send any of these on WhatsApp, in your own words. Flann finds the right Callpage action and fills in the details from the conversation.

FlannWhatsApp

  • “Show me my SMS messages in Callpage.”

  • “Look up the calls history in Callpage.”

  • “Show me my voice messages in Callpage.”

  • “Create a SMS message in Callpage.”

  • “Create a voice message in Callpage.”

  • “Create a manager in Callpage.”

What Flann can work with in Callpage

Callpage gives Flann 26 actions across 7 kinds of record. These are the ones you are most likely to use.

RecordWhat Flann can doActions
Usersaddcreatedeletelook upupdate5
SMS messagescreatelook up2
Voice messageslook upcreate2
Managersdeletelook upcreateupdate5
Widgetslook upcreatedeleteupdate5

There are three ways to get users work done in Callpage. Side by side:

CompareCallpage on its ownEvery step is yoursA rules toolRuns the steps you wired upWith FlannThe work comes to your chat
How you askOpen the app and find the right pageOnly what was wired up in advanceA WhatsApp message, typed or spoken
Finding answers about usersFilters and searches you run yourselfOnly the look-ups someone built10 look-ups, answered straight away
Making changesTyped in by handRun unchecked once built16 changes, made from a message
Callpage recordsAll of them, one screen at a timeOnly the ones you wire up7 kinds, from one chat
Getting connectedNothing new to set upSomeone builds and maintains each flowYour Callpage API key, once

YesPartlyNo

Step by step: Callpage jobs you can hand to Flann

Each step below names the Callpage action Flann actually runs.

Change

Create a user from a voice note

  1. You message Flann on WhatsApp: “Create a user in Callpage with these details.”
  2. Flann runs Get All Users in Callpage and shows you what it found.
  3. Flann runs Create User in Callpage.
  4. Flann creates it in Callpage and confirms in the chat.
Change

Fix a manager without opening Callpage

  1. You message Flann on WhatsApp: “Change the manager in Callpage: here is what is different.”
  2. Flann runs Get All Managers in Callpage and shows you what it found.
  3. Flann runs Update Manager in Callpage.
  4. Flann makes the change in Callpage and confirms in the chat.
Change

Clean up widgets you no longer need

  1. You message Flann on WhatsApp: “Which widgets in Callpage are out of date? Remove the ones I confirm.”
  2. Flann runs Get All Widgets in Callpage and shows you what it found.
  3. Flann runs Delete Widget by Id in Callpage.
  4. Each removal is confirmed in the chat.

Repetitive Callpage work Flann takes off your plate

These are the jobs that come back every day or every week. Message Flann instead, and keep the decisions for yourself.

Sorting the queue by urgency

Today

Opening Callpage each morning means reading every new ticket before you know which one is on fire.

With Flann

“What came in overnight? Urgent ones first”

Reading every new conversation in Callpage, Flann groups them into urgent, routine and can-wait, and gives you a line on each urgent one. Nothing is changed.

What you stop doing: Reading the whole queue to find the one urgent message stops being your morning.

Calling back the calls you missed

Today

Missed calls stack up while you are serving. Later you scroll Callpage, try to match numbers to names and guess who mattered most.

With Flann

“Who called while I was out and didn't leave a message?”

Matching each missed call in Callpage to a known customer where it can, Flann gives you a list with a suggestion of who to ring first. Prefer a text?

What you stop doing: Guessing which unknown number mattered most is no longer necessary.

More on this: how to hand repetitive tasks to an AI agent on WhatsApp.

How Flann connects to Callpage

  1. Search for Callpage in Flann’s Connectors.
  2. Paste your Callpage API key into the secure form Flann opens. You will find the key in your Callpage account settings.
  3. Go back to WhatsApp and ask for what you need. Flann chooses the Callpage action and fills in the details.

Look-ups run as soon as you ask and change nothing in Callpage. You can disconnect Callpage from Connectors at any time.

Ways to use Callpage with Flann

One place to ask from

Instead of opening Callpage, ask Flann on WhatsApp. It reads the thread and gives you the short version.

Close the loop

Tell Flann a problem is solved. It prepares the update in Callpage so nobody chases it twice.

Reply in your tone

Tell Flann what to say.

Everything Flann can do in Callpage

The full list of Callpage actions available to Flann once you connect it.

Looks up 10

  • Get All Managers
  • Get All SMS Messages
  • Get All Users
  • Get All Widgets
  • Get API Root
  • Get Calls History
  • Get Manager
  • Get Widget
  • Get All Voice Messages
  • Get Manager Status Statistics

Changes 16

  • Create Manager
  • Create SMS Message
  • Create User
  • Add Users to Widget
  • Create Voice Message
  • Create Widget
  • Delete Manager
  • Delete User by Id
  • Delete Widget by Id
  • Reset SMS
  • Reset Voice Messages
  • Update Manager
  • Update SMS
  • Update User
  • Update Widget
  • Widget Call or Schedule

More Phone & SMS apps Flann works with

See all integrations

Common questions

What can Flann do with users in Callpage?

Flann can add, create, delete, look up and update users in Callpage, using 5 actions (Add Users to Widget, Create User, Delete User by Id, Get All Users and more). Looking up runs straight away and changes nothing. The other actions create or change users in Callpage.

What can Flann do with SMS messages in Callpage?

Flann can create and look up SMS messages in Callpage, using 2 actions (Create SMS Message, Get All SMS Messages). Looking up runs straight away and changes nothing. The other actions create or change SMS messages in Callpage.

How does Flann connect to Callpage?

Open Connectors in Flann, choose Callpage and paste your Callpage API key into a secure form. You will find the key in your Callpage account settings. Once it is connected, Flann can use 26 actions in Callpage.

Can I use Callpage from WhatsApp?

Yes. You talk to Flann on WhatsApp or in the Flann app, by text or voice note, and Flann works in Callpage for you. You do not need to open Callpage.

Is Callpage included in my Flann plan?

Yes. Every Flann plan includes every app, Callpage included.

Put Callpage to work from WhatsApp.

Flann connects to the WhatsApp number you already use. Connect Callpage and ask for what you need. Live in 24 hours.

Start free trial See pricing