Integrations / Phone & SMS
Connect Callerapi to WhatsApp with an AI agent
Flann connects Callerapi to the WhatsApp chat you already run your business from. You ask, and Flann picks the right Callerapi action. Callerapi carries conversations with your customers or your team. Flann reads them with you and drafts the replies from WhatsApp.
7 actions in Callerapi. 4 only look things up, and 3 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Callerapi
Type it or say it in a voice note. Flann works out which Callerapi action you mean.
“Look up the phone number information in Callerapi.”
Step by step: Callerapi jobs you can hand to Flann
What happens between your message and the result in Callerapi.
Get answers about your phone numbers
- You message Flann on WhatsApp: “What is the latest on our phone numbers in Callerapi?”
- Flann runs
Get Phone Number Informationin Callerapi and shows you what it found. - Nothing in Callerapi is changed: these are look-ups, so they run straight away.
The Callerapi jobs you can stop doing yourself
You stay in charge of what goes out. Flann does the reading, the drafting and the chasing.
Answering the question everyone asks
Today
Delivery times, opening times, how to book. You type the same answer into Callerapi again and again, a little differently each time.
With Flann
“Draft replies to all the delivery-time questions waiting in the inbox”
Every open conversation in Callerapi asking about delivery times gets a drafted answer, built from how you have replied before and written in the customer's language.
What you stop doing: Typing the same answer again and again is no longer how your day goes.
Sorting the queue by urgency
Today
Opening Callerapi each morning means reading every new ticket before you know which one is on fire.
With Flann
“What came in overnight? Urgent ones first”
Reading every new conversation in Callerapi, Flann groups them into urgent, routine and can-wait, and gives you a line on each urgent one. Nothing is changed.
What you stop doing: Reading the whole queue to find the one urgent message stops being your morning.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Callerapi
- Open Connectors in Flann and choose Callerapi.
- Paste your Callerapi API key into the secure form Flann opens. You will find the key in your Callerapi account settings.
- Go back to WhatsApp and ask for what you need. Flann chooses the Callerapi action and fills in the details.
Reading from Callerapi is instant. Callerapi stays connected until you remove it in Connectors.
Ways to use Callerapi with Flann
See what is waiting
Ask what is unanswered. Flann checks Callerapi and lists the conversations that need you.
Hand off to the right person
Ask Flann to pass a complaint to your manager. It prepares the message in Callerapi for you to confirm.
Close the loop
Tell Flann a problem is solved. It prepares the update in Callerapi so nobody chases it twice.
How the same job compares, in Callerapi directly and through Flann.
| Compare | Callerapi on its ownEvery step is yours | With FlannThe work comes to your chat |
|---|---|---|
| How you ask | Open the app and find the right page | A WhatsApp message, typed or spoken |
| Finding answers | Filters and searches you run yourself | 4 look-ups, answered straight away |
| Making changes | Typed in by hand | 3 changes, made from a message |
| Getting connected | Nothing new to set up | Your Callerapi API key, once |
YesPartlyNo
Everything Flann can do in Callerapi
All 7 Callerapi actions, as Flann sees them.
Looks up 4
- Get Phone Number Information
- Get User Information
- List Webhook Subscriptions
- Test Webhook
Changes 3
- Dispatch Reports Manually
- Subscribe to Daily Spam Reports
- Unsubscribe from Daily Reports
More Phone & SMS apps Flann works with
Ntfy
IntercomCommon questions
How does Flann connect to Callerapi?
Open Connectors in Flann, choose Callerapi and paste your Callerapi API key into a secure form. You will find the key in your Callerapi account settings. Once it is connected, Flann can use 7 actions in Callerapi.
How do I ask Flann to do something in Callerapi?
Message Flann on WhatsApp the way you would message a colleague, or send a voice note. Flann picks the Callerapi action that fits and asks if anything is missing.
Does connecting Callerapi cost extra?
No. Callerapi is included in every Flann plan, along with every other app Flann connects to.