Integrations / Communication
Manage Blooio contacts and messages from WhatsApp
Flann connects Blooio to the WhatsApp chat you already run your business from. You ask, and Flann picks the right Blooio action. Blooio carries conversations with your customers or your team. Flann reads them with you and drafts the replies from WhatsApp.
26 actions in Blooio. 14 only look things up, and 12 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Blooio
Type it or say it in a voice note. Flann works out which Blooio action you mean.
“Look up the chat in Blooio.”
“Look up the account in Blooio.”
“Look up the contact in Blooio.”
“Add contact tags in Blooio.”
“Create a contact in Blooio.”
“Send a message from Blooio.”
What Flann can work with in Blooio
Blooio gives Flann 26 actions across 12 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Contacts | createdeletelook upupdate | 5 |
| Messages | look upsend | 3 |
| Chats | look up | 2 |
| Contact tags | adddelete | 2 |
| Groups | createdeletelook upupdate | 5 |
Here is what changes when Blooio goes through Flann instead of its own screens.
| Compare | In Blooio yourselfYou click through each job | Flann on BlooioYou ask, Flann does the clicking |
|---|---|---|
| Asking for something | Open the app and find the right page | A WhatsApp message, typed or spoken |
| Finding answers about contacts | Filters and searches you run yourself | 14 look-ups, answered straight away |
| Making changes | Typed in by hand | 12 changes, made from a message |
| Blooio records | All of them, one screen at a time | 12 kinds, from one chat |
| Getting connected | Nothing new to set up | Your Blooio API key, once |
YesPartlyNo
Step by step: Blooio jobs you can hand to Flann
What happens between your message and the result in Blooio.
Create a contact from a voice note
- You message Flann on WhatsApp: “Create a contact in Blooio with these details.”
- Flann runs
List Contactsin Blooio and shows you what it found. - Flann runs
Create Contactin Blooio. - Flann creates it in Blooio and confirms in the chat.
Find a message and send it
- You message Flann on WhatsApp: “Find the message we talked about in Blooio and send it.”
- Flann runs
List Messagesin Blooio and shows you what it found. - Flann runs
Send Messagein Blooio. - It confirms in the chat once it is sent.
Fix a group without opening Blooio
- You message Flann on WhatsApp: “Change the group in Blooio: here is what is different.”
- Flann runs
List Groupsin Blooio and shows you what it found. - Flann runs
Update Groupin Blooio. - Flann makes the change in Blooio and confirms in the chat.
The Blooio jobs you can stop doing yourself
You stay in charge of what goes out. Flann does the reading, the drafting and the chasing.
Replying in the customer's language
Today
A message arrives in a language you do not read well. You paste it into a translator, write a reply, translate that back and hope it sounds right.
With Flann
“Tell the French customer her order ships Monday”
Side by side, Flann gives you the gist of the message from Blooio in your own language and a drafted reply in hers, in your usual tone.
What you stop doing: Copying messages in and out of a translator is no longer part of support.
Knowing a customer before you answer
Today
An unhappy message comes in from a name you half recognise. Before replying, you search Blooio for their past conversations to see what went wrong last time.
With Flann
“Has this customer complained before? What happened?”
Pulling every earlier conversation with that customer from Blooio, Flann gives you a short history: what they asked, what you promised, how it ended. That comes back at once.
What you stop doing: Searching old threads before answering a tricky message is done for you.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Blooio
- Search for Blooio in Flann’s Connectors.
- Paste your Blooio API key into the secure form Flann opens. You will find the key in your Blooio account settings.
- Go back to WhatsApp and ask for what you need. Flann chooses the Blooio action and fills in the details.
Reading from Blooio is instant. Blooio stays connected until you remove it in Connectors.
Ways to use Blooio with Flann
See what is waiting
Ask what is unanswered. Flann checks Blooio and lists the conversations that need you.
Close the loop
Tell Flann a problem is solved. It prepares the update in Blooio so nobody chases it twice.
Hand off to the right person
Ask Flann to pass a complaint to your manager. It prepares the message in Blooio for you to confirm.
Everything Flann can do in Blooio
All 26 Blooio actions, as Flann sees them.
Looks up 14
- Get Account
- Get Chat
- Get Contact
- Get Contact Capabilities
- Get Group
- Get Message
- Get Poll Results
- Get Risk Summary
- List Chats
- List Contacts
- List Group Members
- List Groups
- List Messages
- List Numbers
Changes 12
- Add Contact Tags
- Create Contact
- Create Group
- Delete Contact
- Delete Group
- Mark Chat Read
- Remove Contact Tags
- Send Message
- Send Poll
- Set Message Reaction
- Update Contact
- Update Group
More Communication apps Flann works with
TelegramCommon questions
What can Flann do with contacts in Blooio?
Flann can create, delete, look up and update contacts in Blooio, using 5 actions (Create Contact, Delete Contact, Get Contact, List Contacts and more). Looking up runs straight away and changes nothing. The other actions create or change contacts in Blooio.
What can Flann do with messages in Blooio?
Flann can look up and send messages in Blooio, using 3 actions (Get Message, List Messages, Send Message). Looking up runs straight away and changes nothing. The other actions create or change messages in Blooio.
How does Flann connect to Blooio?
Open Connectors in Flann, choose Blooio and paste your Blooio API key into a secure form. You will find the key in your Blooio account settings. Once it is connected, Flann can use 26 actions in Blooio.
How do I ask Flann to do something in Blooio?
Message Flann on WhatsApp the way you would message a colleague, or send a voice note. Flann picks the Blooio action that fits and asks if anything is missing.
Is Blooio included in my Flann plan?
Yes. Every Flann plan includes every app, Blooio included.