Integrations / Notifications
Connect Ntfy to WhatsApp: messages by chat
Flann is an AI agent your business talks to on WhatsApp. Connect Ntfy once, then ask Flann to look things up in it or get work done in it, by text or voice note. On the WhatsApp Business number you already use, Flann reads incoming messages and drafts replies in your tone. Ntfy adds the rest of the picture: past tickets, earlier chats, notes your team left. Put together, they mean each draft starts from the full history with that customer rather than from scratch, which is how replies end up sounding like you and not like a template.
12 actions in Ntfy. 7 only look things up, and 5 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Ntfy
Send any of these on WhatsApp, in your own words. Flann finds the right Ntfy action and fills in the details from the conversation.
“Look up the account information in Ntfy.”
“Show me my scheduled messages in Ntfy.”
“Show me my service tiers in Ntfy.”
“Publish the message in Ntfy.”
“Create an account in Ntfy.”
“Create a web push subscription in Ntfy.”
What Flann can work with in Ntfy
Ntfy gives Flann 12 actions across 6 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Messages | publish | 2 |
| Web push subscriptions | createdelete | 2 |
There are three ways to get messages work done in Ntfy. Side by side:
| Compare | Opening NtfyLog in, find it, do it | A rules toolRuns the steps you wired up | Ntfy through FlannAsk and get it done |
|---|---|---|---|
| Getting started on a job | Open the app and find the right page | Only what was wired up in advance | A WhatsApp message, typed or spoken |
| Finding answers about messages | Filters and searches you run yourself | Only the look-ups someone built | 7 look-ups, answered straight away |
| Making changes | Typed in by hand | Run unchecked once built | 5 changes, made from a message |
| Ntfy records | All of them, one screen at a time | Only the ones you wire up | 6 kinds, from one chat |
| Getting connected | Nothing new to set up | Someone builds and maintains each flow | Your Ntfy API key, once |
YesPartlyNo
Step by step: Ntfy jobs you can hand to Flann
Each step below names the Ntfy action Flann actually runs.
Get answers about your scheduled messages
- You message Flann on WhatsApp: “What is the latest on our scheduled messages in Ntfy?”
- Flann runs
Fetch Scheduled Messagesin Ntfy and shows you what it found. - Nothing in Ntfy is changed: these are look-ups, so they run straight away.
Check your server statistics from WhatsApp
- You message Flann on WhatsApp: “Show me where our server statistics in Ntfy stand.”
- Flann runs
Get Server Statisticsin Ntfy and shows you what it found. - Nothing in Ntfy is changed: these are look-ups, so they run straight away.
Get answers about your service tiers
- You message Flann on WhatsApp: “What is the latest on our service tiers in Ntfy?”
- Flann runs
Get Service Tiersin Ntfy and shows you what it found. - Nothing in Ntfy is changed: these are look-ups, so they run straight away.
Repetitive Ntfy work Flann takes off your plate
These are the jobs that come back every day or every week. Message Flann instead, and keep the decisions for yourself.
Passing a case to the right person
Today
Handing a conversation to a colleague means assigning it in Ntfy and then explaining the whole story again in a separate message.
With Flann
“Give the wholesale enquiry from this morning to Dana with a summary”
Finding the enquiry in Ntfy, Flann writes Dana a short summary of what the customer wants and what has been said so far, then prepares the assignment. Dana gets the context without the thread.
What you stop doing: Re-telling a customer's story every time you delegate is over.
Knowing a customer before you answer
Today
An unhappy message comes in from a name you half recognise. Before replying, you search Ntfy for their past conversations to see what went wrong last time.
With Flann
“Has this customer complained before? What happened?”
Pulling every earlier conversation with that customer from Ntfy, Flann gives you a short history: what they asked, what you promised, how it ended. That comes back at once.
What you stop doing: Searching old threads before answering a tricky message is done for you.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Ntfy
- Search for Ntfy in Flann’s Connectors.
- Paste your Ntfy API key into the secure form Flann opens. You will find the key in your Ntfy account settings.
- From then on, message Flann on WhatsApp. It works in Ntfy whenever a request needs it.
Look-ups run as soon as you ask and change nothing in Ntfy. You can disconnect Ntfy from Connectors at any time.
Ways to use Ntfy with Flann
Reply in your tone
Tell Flann what to say.
Close the loop
Tell Flann a problem is solved. It prepares the update in Ntfy so nobody chases it twice.
Hand off to the right person
Ask Flann to pass a complaint to your manager. It prepares the message in Ntfy for you to confirm.
Everything Flann can do in Ntfy
The full list of Ntfy actions available to Flann once you connect it.
Looks up 7
- Get Account Information
- Check NTFY Service Health
- Fetch Scheduled Messages
- Get File Attachment Metadata
- Get Server Statistics
- Get Service Tiers
- Subscribe to Topic (Raw Stream)
Changes 5
- Publish Message to Topic
- Create NTFY Account
- Create Web Push Subscription
- Delete Web Push Subscription
- Publish Message via GET
More Notifications apps Flann works with
Common questions
What can Flann do with messages in Ntfy?
Flann can publish messages in Ntfy, using 2 actions (Publish Message to Topic, Publish Message via GET). Each one changes something in Ntfy.
What can Flann do with web push subscriptions in Ntfy?
Flann can create and delete web push subscriptions in Ntfy, using 2 actions (Create Web Push Subscription, Delete Web Push Subscription). Each one changes something in Ntfy.
How does Flann connect to Ntfy?
Open Connectors in Flann, choose Ntfy and paste your Ntfy API key into a secure form. You will find the key in your Ntfy account settings. Once it is connected, Flann can use 12 actions in Ntfy.
Can I use Ntfy from WhatsApp?
Yes. You talk to Flann on WhatsApp or in the Flann app, by text or voice note, and Flann works in Ntfy for you. You do not need to open Ntfy.
Is Ntfy included in my Flann plan?
Yes. Every Flann plan includes every app, Ntfy included.