Integrations / Communication
TimelinesAI on WhatsApp: manage files with an AI agent
Flann turns TimelinesAI into something you can message. Ask on WhatsApp, by text or voice note, and Flann does the work in TimelinesAI for you. On the WhatsApp Business number you already use, Flann reads incoming messages and drafts replies in your tone. TimelinesAI adds the rest of the picture: past tickets, earlier chats, notes your team left. Put together, they mean each draft starts from the full history with that customer rather than from scratch, which is how replies end up sounding like you and not like a template.
13 actions in TimelinesAI. 7 only look things up, and 6 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in TimelinesAI
You do not need the exact wording. These are the kinds of messages Flann turns into TimelinesAI actions.
“Show me my chats in TimelinesAI.”
“Show me my chat messages in TimelinesAI.”
“Show me my uploaded files in TimelinesAI.”
“Delete the file in TimelinesAI.”
“Send a message from TimelinesAI.”
“Send a WhatsApp message from TimelinesAI.”
What Flann can work with in TimelinesAI
TimelinesAI gives Flann 13 actions across 7 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Files | deletelook up | 2 |
Here is what changes when TimelinesAI goes through Flann instead of its own screens.
| Compare | Opening TimelinesAILog in, find it, do it | TimelinesAI through FlannAsk and get it done |
|---|---|---|
| Getting started on a job | Log in and click through the screens | Text or voice note, in your own words |
| Looking things up about files | By hand, screen by screen | 7 look-ups, answered straight away |
| Creating and updating | Typed in by hand | 6 changes, made from a message |
| TimelinesAI records | All of them, one screen at a time | 7 kinds, from one chat |
| Set-up | Nothing new to set up | Your TimelinesAI API key, once |
YesPartlyNo
Step by step: TimelinesAI jobs you can hand to Flann
How a request turns into real TimelinesAI actions, one step at a time.
Clean up files you no longer need
- You message Flann on WhatsApp: “Which files in TimelinesAI are out of date? Remove the ones I confirm.”
- Flann runs
Get File Detailsin TimelinesAI and shows you what it found. - Flann runs
Delete Filein TimelinesAI. - Each removal is confirmed in the chat.
Get answers about your chats
- You message Flann on WhatsApp: “What is the latest on our chats in TimelinesAI?”
- Flann runs
Get Chatsin TimelinesAI and shows you what it found. - Nothing in TimelinesAI is changed: these are look-ups, so they run straight away.
Check your chat messages from WhatsApp
- You message Flann on WhatsApp: “Show me where our chat messages in TimelinesAI stand.”
- Flann runs
Get Chat Messagesin TimelinesAI and shows you what it found. - Nothing in TimelinesAI is changed: these are look-ups, so they run straight away.
Where Flann saves you time in TimelinesAI
Small jobs, repeated often, are where the time goes. Here is how they change once TimelinesAI is connected.
Answering the question everyone asks
Today
Delivery times, opening times, how to book. You type the same answer into TimelinesAI again and again, a little differently each time.
With Flann
“Draft replies to all the delivery-time questions waiting in the inbox”
Every open conversation in TimelinesAI asking about delivery times gets a drafted answer, built from how you have replied before and written in the customer's language.
What you stop doing: Typing the same answer again and again is no longer how your day goes.
Catching up on team chat
Today
Step away for a morning and the team channel in TimelinesAI has moved on. Scrolling back to find what concerns you takes far longer than it should.
With Flann
“Anything in the team chat I need to answer?”
Scanning the channels in TimelinesAI since you last looked, Flann pulls out the questions aimed at you, the decisions waiting on you and anything marked urgent. You get the short version.
What you stop doing: Scrolling back through a busy channel to find your name stops being necessary.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to TimelinesAI
- Open Connectors in Flann and choose TimelinesAI.
- Paste your TimelinesAI API key into the secure form Flann opens. You will find the key in your TimelinesAI account settings.
- From then on, message Flann on WhatsApp. It works in TimelinesAI whenever a request needs it.
Of the 13 TimelinesAI actions, 7 only read. The other 6 create, update, send or delete. Disconnect TimelinesAI in Connectors whenever you like.
Ways to use TimelinesAI with Flann
Close the loop
Tell Flann a problem is solved. It prepares the update in TimelinesAI so nobody chases it twice.
One place to ask from
Instead of opening TimelinesAI, ask Flann on WhatsApp. It reads the thread and gives you the short version.
Reply in your tone
Tell Flann what to say.
Everything Flann can do in TimelinesAI
Every TimelinesAI action Flann can run, split into what it reads and what it changes.
Looks up 7
- Get Chat Messages
- Get Chats
- Get File Details
- Get Webhook
- Get Webhooks
- Get WhatsApp Accounts
- List Uploaded Files
Changes 6
- Delete File
- Send Message to Chat
- Create Webhook Subscription
- Delete Webhook
- Send WhatsApp Message to Number
- Update Webhook
More Communication apps Flann works with
LINECommon questions
What can Flann do with files in TimelinesAI?
Flann can delete and look up files in TimelinesAI, using 2 actions (Delete File, Get File Details). Looking up runs straight away and changes nothing. The other actions create or change files in TimelinesAI.
How does Flann connect to TimelinesAI?
Open Connectors in Flann, choose TimelinesAI and paste your TimelinesAI API key into a secure form. You will find the key in your TimelinesAI account settings. Once it is connected, Flann can use 13 actions in TimelinesAI.
Do I need to open TimelinesAI to use it with Flann?
No. Once TimelinesAI is connected, you ask Flann on WhatsApp or in the Flann app, by text or voice note, and it does the work in TimelinesAI.
Does connecting TimelinesAI cost extra?
No. TimelinesAI is included in every Flann plan, along with every other app Flann connects to.