Integrations / Team Chat
Connect Zulip to WhatsApp: messages, channels and drafts by chat
Flann is an AI agent your business talks to on WhatsApp. Connect Zulip once, then ask Flann to look things up in it or get work done in it, by text or voice note. Joining Zulip to Flann means fewer places to check. Conversations with customers or with your team still live in Zulip, but you read them, sort them and answer them from WhatsApp, by text or by voice note. Replies are drafted in your tone.
108 actions in Zulip. 42 only look things up, and 66 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Zulip
Send any of these on WhatsApp, in your own words. Flann finds the right Zulip action and fills in the details from the conversation.
“Look up the message in Zulip.”
“Show me my channels in Zulip.”
“Show me my scheduled messages in Zulip.”
“Create a channel in Zulip.”
“Send a message from Zulip.”
“Delete the reminder in Zulip.”
What Flann can work with in Zulip
Zulip gives Flann 108 actions across 42 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Channels | archivecreatelook upupdate | 7 |
| Messages | deletelook upsendupdate | 5 |
| Drafts | createdeleteupdatelook up | 4 |
| Scheduled messages | createdeletelook upupdate | 4 |
| Channel folders | createlook upupdate | 3 |
| Attachments | look updelete | 2 |
| Reminders | deletelook up | 2 |
| Reusable invitation links | createrevoke | 2 |
There are three ways to get messages work done in Zulip. Side by side:
| Compare | Opening ZulipLog in, find it, do it | A rules toolRuns the steps you wired up | Zulip through FlannAsk and get it done |
|---|---|---|---|
| Getting started on a job | Open the app and find the right page | Only what was wired up in advance | A WhatsApp message, typed or spoken |
| Finding answers about messages | Filters and searches you run yourself | Only the look-ups someone built | 42 look-ups, answered straight away |
| Making changes | Typed in by hand | Run unchecked once built | 66 changes, made from a message |
| Zulip records | All of them, one screen at a time | Only the ones you wire up | 42 kinds, from one chat |
| Getting connected | Nothing new to set up | Someone builds and maintains each flow | Your Zulip API key, once |
YesPartlyNo
Step by step: Zulip jobs you can hand to Flann
Each step below names the Zulip action Flann actually runs.
Find a message and send it
- You message Flann on WhatsApp: “Find the message we talked about in Zulip and send it.”
- Flann runs
Get messagein Zulip and shows you what it found. - Flann runs
Send Messagein Zulip. - It confirms in the chat once it is sent.
Create a channel from a voice note
- You message Flann on WhatsApp: “Create a channel in Zulip with these details.”
- Flann runs
Get Channel by IDin Zulip and shows you what it found. - Flann runs
Create Channelin Zulip. - Flann creates it in Zulip and confirms in the chat.
Fix a draft without opening Zulip
- You message Flann on WhatsApp: “Change the draft in Zulip: here is what is different.”
- Flann runs
Get draftsin Zulip and shows you what it found. - Flann runs
Edit Draftin Zulip. - Flann makes the change in Zulip and confirms in the chat.
Repetitive Zulip work Flann takes off your plate
These are the jobs that come back every day or every week. Message Flann instead, and keep the decisions for yourself.
Tidying up solved conversations
Today
Solved tickets stay open in Zulip because nobody remembers to close them, so the queue looks busier than it is and real problems hide inside it.
With Flann
“Close anything that's been sorted and gone quiet this week”
Looking through Zulip for conversations where the issue was answered and nobody has written since, Flann lists them for you to check. Untick any that are still live.
What you stop doing: Clearing the queue by hand at the end of the week is off your list.
Fixing what the chatbot could not answer
Today
Your chatbot in Zulip quietly fails on some questions. Finding those gaps means reading transcripts nobody has time for.
With Flann
“Where did the chatbot get stuck this week?”
Flann reads this week's chatbot conversations in Zulip, groups the questions it could not handle and drafts a proper answer for each. Adding those answers to the bot is a change.
What you stop doing: Trawling bot transcripts to find what it gets wrong is no longer your task.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Zulip
- In Flann, go to Connectors and find Zulip.
- Paste your Zulip API key into the secure form Flann opens. You will find the key in your Zulip account settings.
- Ask Flann for what you need on WhatsApp, by text or voice note. It picks the right Zulip action itself.
Look-ups run as soon as you ask and change nothing in Zulip. You can disconnect Zulip from Connectors at any time.
Ways to use Zulip with Flann
Close the loop
Tell Flann a problem is solved. It prepares the update in Zulip so nobody chases it twice.
See what is waiting
Ask what is unanswered. Flann checks Zulip and lists the conversations that need you.
Reply in your tone
Tell Flann what to say.
Everything Flann can do in Zulip
The full list of Zulip actions available to Flann once you connect it.
Looks up 42
- Get All Channels
- Get Channel by ID
- Get Channel ID
- Get message
- Get Messages
- Get own user
- Get Scheduled Messages
- Get stream topics
- Get Subscriptions
- Get user by email
- Check Messages Match Narrow
- Get alert words
- Get all data exports
- Get all invitations
- Get Another User Presence
- Get Attachments
- Get channel email address
- Get Channel Folders
- Get Channel Subscribers
- Get custom emoji
- Get custom profile fields
- Get drafts
- Get Events
- Get file temporary URL
- Get linkifiers
- Get Message History
- Get Navigation Views
- Get Read Receipts
- Get realm export consents
- Get realm icon
and 12 more
Changes 66
- Create Channel
- Create Scheduled Message
- Delete Reminder
- Delete Saved Snippet
- Delete Scheduled Message
- Mark Stream as Read
- Mark Topic as Read
- Send Message
- Subscribe to Channel
- Update Message
- Update Subscriptions
- Add Alert Words
- Add APNs Device Token
- Add Default Stream
- Add Linkifier
- Add Navigation View
- Add Reaction
- Archive Channel
- Create BigBlueButton video call
- Create Channel Folder
- Create custom profile field
- Create Drafts
- Create Message Reminder
- Create reusable invitation link
- Create Saved Snippet
- Delete Draft
- Delete Event Queue
- Delete Message
- Delete Topic
- Edit Draft
and 36 more
More Team Chat apps Flann works with
IntercomCommon questions
What can Flann do with channels in Zulip?
Flann can archive, create, look up and update channels in Zulip, using 7 actions (Archive Channel, Create Channel, Get Channel by ID, Get Channel ID and more). Looking up runs straight away and changes nothing. The other actions create or change channels in Zulip.
What can Flann do with messages in Zulip?
Flann can delete, look up, send and update messages in Zulip, using 5 actions (Delete Message, Get message, Get Messages, Send Message and more). Looking up runs straight away and changes nothing. The other actions create or change messages in Zulip.
How does Flann connect to Zulip?
Open Connectors in Flann, choose Zulip and paste your Zulip API key into a secure form. You will find the key in your Zulip account settings. Once it is connected, Flann can use 108 actions in Zulip.
Can I use Zulip from WhatsApp?
Yes. You talk to Flann on WhatsApp or in the Flann app, by text or voice note, and Flann works in Zulip for you. You do not need to open Zulip.
Which Flann plan do I need for Zulip?
Any of them. Every Flann plan includes Zulip and every other app.