Integrations / Notifications

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Manage Beamer posts from WhatsApp

Flann connects Beamer to the WhatsApp chat you already run your business from. You ask, and Flann picks the right Beamer action. Customers write in whatever language they think in. With Beamer connected, Flann reads each message, works out what the person needs and drafts an answer in their language, while giving you a summary in your own language of what they actually asked. You check it. Then it goes.

12 actions in Beamer. 11 only look things up, and 1 create, update, send or delete. You connect with your API key.

What you can ask Flann to do in Beamer

Type it or say it in a voice note. Flann works out which Beamer action you mean.

FlannWhatsApp
  • “Show me my posts in Beamer.”

  • “Show me my post comments in Beamer.”

  • “Show me my post reactions in Beamer.”

What Flann can work with in Beamer

Beamer gives Flann 12 actions across 7 kinds of record. These are the ones you are most likely to use.

RecordWhat Flann can doActions
Postscountlook up2
Post commentscountlook up2
Notificationslook up2
Post reactionscountlook up2

Side by side, the two ways of working in Beamer:

CompareIn Beamer yourselfYou click through each jobFlann on BeamerYou ask, Flann does the clicking
Asking for somethingOpen the app and find the right pageA WhatsApp message, typed or spoken
Finding answers about postsFilters and searches you run yourself11 look-ups, answered straight away
Making changesTyped in by hand1 change, made from a message
Beamer recordsAll of them, one screen at a time7 kinds, from one chat
Getting connectedNothing new to set upYour Beamer API key, once

YesPartlyNo

Step by step: Beamer jobs you can hand to Flann

What happens between your message and the result in Beamer.

Look-up

Get answers about your posts

  1. You message Flann on WhatsApp: “What is the latest on our posts in Beamer?”
  2. Flann runs Get Posts and Count Posts in Beamer and shows you what it found.
  3. Nothing in Beamer is changed: these are look-ups, so they run straight away.
Look-up

Check your post comments from WhatsApp

  1. You message Flann on WhatsApp: “Show me where our post comments in Beamer stand.”
  2. Flann runs Get Post Comments and Count Post Comments in Beamer and shows you what it found.
  3. Nothing in Beamer is changed: these are look-ups, so they run straight away.
Look-up

Get answers about your notifications

  1. You message Flann on WhatsApp: “What is the latest on our notifications in Beamer?”
  2. Flann runs Get Notification in Beamer and shows you what it found.
  3. Nothing in Beamer is changed: these are look-ups, so they run straight away.

The Beamer jobs you can stop doing yourself

You stay in charge of what goes out. Flann does the reading, the drafting and the chasing.

Calling back the calls you missed

Today

Missed calls stack up while you are serving. Later you scroll Beamer, try to match numbers to names and guess who mattered most.

With Flann

“Who called while I was out and didn't leave a message?”

Matching each missed call in Beamer to a known customer where it can, Flann gives you a list with a suggestion of who to ring first. Prefer a text?

What you stop doing: Guessing which unknown number mattered most is no longer necessary.

Tidying up solved conversations

Today

Solved tickets stay open in Beamer because nobody remembers to close them, so the queue looks busier than it is and real problems hide inside it.

With Flann

“Close anything that's been sorted and gone quiet this week”

Looking through Beamer for conversations where the issue was answered and nobody has written since, Flann lists them for you to check. Untick any that are still live.

What you stop doing: Clearing the queue by hand at the end of the week is off your list.

How Flann connects to Beamer

  1. Search for Beamer in Flann’s Connectors.
  2. Paste your Beamer API key into the secure form Flann opens. You will find the key in your Beamer account settings.
  3. Go back to WhatsApp and ask for what you need. Flann chooses the Beamer action and fills in the details.

Reading from Beamer is instant. Beamer stays connected until you remove it in Connectors.

Ways to use Beamer with Flann

One place to ask from

Instead of opening Beamer, ask Flann on WhatsApp. It reads the thread and gives you the short version.

Hand off to the right person

Ask Flann to pass a complaint to your manager. It prepares the message in Beamer for you to confirm.

Close the loop

Tell Flann a problem is solved. It prepares the update in Beamer so nobody chases it twice.

Everything Flann can do in Beamer

All 12 Beamer actions, as Flann sees them.

Looks up 11

  • Count Unread Posts
  • Count Post Comments
  • Count Post Reactions
  • Count Posts
  • Get Category
  • Get Feed
  • Get Notification
  • Get Post Comments
  • Get Post Reactions
  • Get Posts
  • Ping API

Changes 1

  • Get Notifications

More Notifications apps Flann works with

See all integrations

Common questions

What can Flann do with posts in Beamer?

Flann can count and look up posts in Beamer, using 2 actions (Count Posts, Get Posts). All of them only look things up, so they run straight away.

What can Flann do with post comments in Beamer?

Flann can count and look up post comments in Beamer, using 2 actions (Count Post Comments, Get Post Comments). All of them only look things up, so they run straight away.

How does Flann connect to Beamer?

Open Connectors in Flann, choose Beamer and paste your Beamer API key into a secure form. You will find the key in your Beamer account settings. Once it is connected, Flann can use 12 actions in Beamer.

How do I ask Flann to do something in Beamer?

Message Flann on WhatsApp the way you would message a colleague, or send a voice note. Flann picks the Beamer action that fits and asks if anything is missing.

Is Beamer included in my Flann plan?

Yes. Every Flann plan includes every app, Beamer included.

Put Beamer to work from WhatsApp.

Flann connects to the WhatsApp number you already use. Connect Beamer and ask for what you need. Live in 24 hours.