Integrations / Channels
Reply to TikTok messages and comments from WhatsApp
TikTok messages and comments come into Flann as they arrive. Flann drafts the replies, and you approve them from WhatsApp.
Why connect TikTok to Flann
When a video takes off, the messages and comments pile up faster than anyone can answer. Flann reads your TikTok messages and comments as they arrive and drafts the replies, so you can keep up from WhatsApp.
Side by side, TikTok on its own and through Flann:
| Compare | The TikTok appAnother inbox to keep up with | TikTok with FlannDrafted for you, sent when you say |
|---|---|---|
| Replies | Every reply typed by hand | Drafted for each message, in your tone |
| Looking things up first | Cannot check anything for you | Checks your connected apps before it drafts |
| Language | Whatever you type | The language the customer wrote in |
| Where you handle it | One more place to check each day | Approve from WhatsApp |
| Your control | You send everything yourself | Suggest asks first; Auto replies on its own |
YesPartlyNo
What you can ask Flann
“Any TikTok messages waiting?”
“Reply to the comments on yesterday’s video.”
“Which comments are asking how to book?”
Step by step: TikTok with Flann
Keep up when a video takes off
- Your video gets hundreds of comments overnight.
- Flann picks out the ones asking how to buy or book.
- It drafts a reply to each.
- You approve them in one go from WhatsApp.
Answer TikTok messages
- Someone messages your TikTok account with a question.
- Flann drafts the answer in your tone.
- You get it as an approval card on WhatsApp.
- Approve it and the reply goes out from your TikTok account.
How Flann connects to TikTok
- Open Connectors in Flann and choose TikTok.
- Sign in with the TikTok account for your business and allow access.
- New messages and comments reach Flann as they happen, with a reply drafted for each.
Suggest mode Default
Flann drafts each reply and sends it to you on WhatsApp as an approval card. Nothing goes out until you approve it.
Auto mode
Flann replies on TikTok by itself, in your tone, and hands the conversation to you when it needs you. It unlocks once you have approved enough of Flann’s work, and you can switch back at any time.
Ways to use TikTok with Flann
Keep up with comments
A video takes off and the comments pile up. Flann drafts replies so you can keep up.
Turn viewers into customers
Questions about prices and bookings get a clear reply, approved by you.
Stay in one app
You manage TikTok conversations from the same WhatsApp chat as everything else.
Other channels Flann runs
Instagram
Facebook
Google Business Profile
OdooCommon questions
Does Flann reply on TikTok automatically?
Not by default. Flann drafts each reply and waits for your approval. Switch Flann to Auto mode and it replies on its own; switch back to Suggest at any time.
Can Flann post videos to TikTok?
No. On TikTok Flann handles messages and comments. It reads them as they arrive and drafts the replies for your approval.
Which languages can Flann reply in on TikTok?
Flann replies to each customer in the language they wrote in, including Arabic dialects, English and Polish, and you can talk to it in Arabic, English or Polish.
Will my customers know replies come from Flann?
Replies are sent from your own account, in your tone, and only after you approve them. In Auto mode Flann replies on its own instead; you can switch back to Suggest at any time.
Is TikTok included in my Flann plan?
Yes. Every Flann plan includes every channel, TikTok included.