Integrations / Transactional Email
Connect Smtp2go to WhatsApp: SMTP users and email templates by chat
Flann is an AI agent your business talks to on WhatsApp. Connect Smtp2go once, then ask Flann to look things up in it or get work done in it, by text or voice note. Adding Smtp2go gives Flann a view of your mail, not a licence to act on it. It can search, read and summarise straight away, so you can find a quote or a confirmation while standing at the till.
32 actions in Smtp2go. 17 only look things up, and 15 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Smtp2go
Send any of these on WhatsApp, in your own words. Flann finds the right Smtp2go action and fills in the details from the conversation.
“Find emails in Smtp2go.”
“Find email templates in Smtp2go.”
“Find an email activity in Smtp2go.”
“Add an IP allow list in Smtp2go.”
“Edit the email template in Smtp2go.”
“Add a to suppression list in Smtp2go.”
What Flann can work with in Smtp2go
Smtp2go gives Flann 32 actions across 14 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| SMTP users | addupdatedeletelook up | 4 |
| Email templates | updatesearchlook up | 3 |
| Allowed senders | adddeleteupdatelook up | 4 |
| IP allows | addlook up | 2 |
There are three ways to get SMTP users work done in Smtp2go. Side by side:
| Compare | Smtp2go on its ownEvery step is yours | A rules toolRuns the steps you wired up | With FlannThe work comes to your chat |
|---|---|---|---|
| How you ask | Open the app and find the right page | Only what was wired up in advance | A WhatsApp message, typed or spoken |
| Finding answers about SMTP users | Filters and searches you run yourself | Only the look-ups someone built | 17 look-ups, answered straight away |
| Making changes | Typed in by hand | Run unchecked once built | 15 changes, made from a message |
| Smtp2go records | All of them, one screen at a time | Only the ones you wire up | 14 kinds, from one chat |
| Getting connected | Nothing new to set up | Someone builds and maintains each flow | Your Smtp2go API key, once |
YesPartlyNo
Step by step: Smtp2go jobs you can hand to Flann
Each step below names the Smtp2go action Flann actually runs.
Get answers about your emails
- You message Flann on WhatsApp: “What is the latest on our emails in Smtp2go?”
- Flann runs
Search SMTP2GO Emailsin Smtp2go and shows you what it found. - Nothing in Smtp2go is changed: these are look-ups, so they run straight away.
Create a SMTP user from a voice note
- You message Flann on WhatsApp: “Create a SMTP user in Smtp2go with these details.”
- Flann runs
View SMTP Usersin Smtp2go and shows you what it found. - Flann runs
Add SMTP Userin Smtp2go. - Flann creates it in Smtp2go and confirms in the chat.
Fix an email template without opening Smtp2go
- You message Flann on WhatsApp: “Change the email template in Smtp2go: here is what is different.”
- Flann runs
Search Email Templatesin Smtp2go and shows you what it found. - Flann runs
Edit Email Templatein Smtp2go. - Flann makes the change in Smtp2go and confirms in the chat.
Repetitive Smtp2go work Flann takes off your plate
These are the jobs that come back every day or every week. Message Flann instead, and keep the decisions for yourself.
Clearing the newsletter clutter
Today
Promotions, receipts and automated notices bury the emails that matter in Smtp2go. You archive them by hand, and the next morning they are back.
With Flann
“Tidy my inbox in Smtp2go: archive the promos, label the receipts, leave the customers.”
Flann sorts the inbox in Smtp2go into what needs you, what is routine and what is noise, and proposes labels and archiving for the last two. Nothing moves yet.
What you stop doing: Customer emails stop drowning under promotions.
Fixing a transactional template
Today
Your order and booking emails in Smtp2go still carry an old address or a wrong phone number. Editing the template feels risky, so the mistake stays.
With Flann
“Change the phone number on the booking confirmation template in Smtp2go.”
Opening the template in Smtp2go, Flann makes the change you asked for and shows you the before and after. Small edit, real consequences.
What you stop doing: Template fixes no longer wait for a developer.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Smtp2go
- In Flann, go to Connectors and find Smtp2go.
- Paste your Smtp2go API key into the secure form Flann opens. You will find the key in your Smtp2go account settings.
- Ask Flann for what you need on WhatsApp, by text or voice note. It picks the right Smtp2go action itself.
Look-ups run as soon as you ask and change nothing in Smtp2go. You can disconnect Smtp2go from Connectors at any time.
Ways to use Smtp2go with Flann
Never miss the follow-up
Ask which emails you have not answered. Flann lists them from Smtp2go with a suggested reply for each.
Draft, do not type
Send a voice note with the gist. Flann turns it into a clean email in Smtp2go for you to check.
Reply without opening the laptop
Tell Flann what to say.
Everything Flann can do in Smtp2go
The full list of Smtp2go actions available to Flann once you connect it.
Looks up 17
- Email Cycle Statistics
- Email History Statistics
- Email Spam Statistics
- Email Unsubscription Stats
- Get Email Bounces Stats
- Search Email Activity
- Search Email Templates
- Search SMTP2GO Emails
- Search Subaccounts
- Subaccounts Usage
- View Allowed Senders
- View Email Template
- View IP Allow List
- View Received SMS
- View SMTP Users
- View Suppression List
- View Webhooks
Changes 15
- Add Allowed Sender
- Add IP Allow List
- Add Sender Domain
- Add SMTP User
- Add to Suppression List
- Add Webhook
- Edit Email Template
- Edit SMTP User
- Edit Webhook
- Remove Allowed Sender
- Remove IP from Allow List
- Remove SMTP User
- Remove suppression entry
- Remove webhook
- Update Allowed Senders
More Transactional Email apps Flann works with
ResendCommon questions
What can Flann do with SMTP users in Smtp2go?
Flann can add, update, delete and look up SMTP users in Smtp2go, using 4 actions (Add SMTP User, Edit SMTP User, Remove SMTP User, View SMTP Users). Looking up runs straight away and changes nothing. The other actions create or change SMTP users in Smtp2go.
What can Flann do with email templates in Smtp2go?
Flann can update, search and look up email templates in Smtp2go, using 3 actions (Edit Email Template, Search Email Templates, View Email Template). Looking up runs straight away and changes nothing. The other actions create or change email templates in Smtp2go.
How does Flann connect to Smtp2go?
Open Connectors in Flann, choose Smtp2go and paste your Smtp2go API key into a secure form. You will find the key in your Smtp2go account settings. Once it is connected, Flann can use 32 actions in Smtp2go.
Can I use Smtp2go from WhatsApp?
Yes. You talk to Flann on WhatsApp or in the Flann app, by text or voice note, and Flann works in Smtp2go for you. You do not need to open Smtp2go.
Which Flann plan do I need for Smtp2go?
Any of them. Every Flann plan includes Smtp2go and every other app.