Integrations / Email
Manage Resend contacts and emails from WhatsApp
Flann connects Resend to the WhatsApp chat you already run your business from. You ask, and Flann picks the right Resend action. If your business sends receipts, booking confirmations or password resets through Resend, Flann can check what went out and whether it arrived. That matters the moment a customer says they never got it.
66 actions in Resend. 28 only look things up, and 38 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Resend
Type it or say it in a voice note. Flann works out which Resend action you mean.
“Look up the contact in Resend.”
“Show me my emails in Resend.”
“Show me my contact topics in Resend.”
“Send an email from Resend.”
“Add a contact in Resend.”
“Create a draft broadcast in Resend.”
What Flann can work with in Resend
Resend gives Flann 66 actions across 13 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Contacts | addcreatedeletelook upupdate | 10 |
| Templates | createdeleteduplicatelook uppublishupdate | 7 |
| Emails | cancellook upsendupdate | 6 |
| Audiences | createdeletelook up | 4 |
| Segments | createdeletelook up | 4 |
| Email attachments | look up | 2 |
| Domains | createdeletelook upupdate | 5 |
| Topics | createdeletelook upupdate | 5 |
Side by side, the two ways of working in Resend:
| Compare | In Resend yourselfYou click through each job | Flann on ResendYou ask, Flann does the clicking |
|---|---|---|
| Asking for something | Open the app and find the right page | A WhatsApp message, typed or spoken |
| Finding answers about contacts | Filters and searches you run yourself | 28 look-ups, answered straight away |
| Making changes | Typed in by hand | 38 changes, made from a message |
| Resend records | All of them, one screen at a time | 13 kinds, from one chat |
| Getting connected | Nothing new to set up | Your Resend API key, once |
YesPartlyNo
Step by step: Resend jobs you can hand to Flann
What happens between your message and the result in Resend.
Create a contact from a voice note
- You message Flann on WhatsApp: “Create a contact in Resend with these details.”
- Flann runs
List All Contactsin Resend and shows you what it found. - Flann runs
Create Contactin Resend. - Flann creates it in Resend and confirms in the chat.
Find an email and send it
- You message Flann on WhatsApp: “Find the email we talked about in Resend and send it.”
- Flann runs
List Emailsin Resend and shows you what it found. - Flann runs
Send Batch Emailsin Resend. - It confirms in the chat once it is sent.
Fix a template without opening Resend
- You message Flann on WhatsApp: “Change the template in Resend: here is what is different.”
- Flann runs
List Templatesin Resend and shows you what it found. - Flann runs
Update Templatein Resend. - Flann makes the change in Resend and confirms in the chat.
The Resend jobs you can stop doing yourself
You stay in charge of what goes out. Flann does the reading, the drafting and the chasing.
Friday sweep of open threads
Today
By the end of the week, customer threads in Resend are half answered, waiting on you or waiting on them. Nobody has the full picture.
With Flann
“What customer emails in Resend are still open going into the weekend?”
Going through the week’s threads in Resend, Flann groups them into waiting on you, waiting on the customer and resolved, with one line on each. It is a read, so nothing changes.
What you stop doing: The weekend starts without a nagging feeling about the inbox.
Answering the difficult email
Today
Sharp complaints arrive in Resend at the worst moments, and you either reply too fast or leave them overnight. Neither feels right.
With Flann
“Summarise the complaint from Mr Patel in Resend and draft a calm reply offering a replacement.”
Reading the full thread in Resend, Flann gives you the complaint in two lines, including what the customer actually wants. It then drafts a measured, specific reply in your tone that offers the replacement and does not concede more than you intend.
What you stop doing: Hard emails get a considered answer without the late-night rewriting.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Resend
- Open Connectors in Flann and choose Resend.
- Paste your Resend API key into the secure form Flann opens. You will find the key in your Resend account settings.
- Ask Flann for what you need on WhatsApp, by text or voice note. It picks the right Resend action itself.
Reading from Resend is instant. Resend stays connected until you remove it in Connectors.
Ways to use Resend with Flann
Find that one message
Ask for the supplier’s last quote or a booking confirmation. Flann searches Resend and brings it into the chat.
Draft, do not type
Send a voice note with the gist. Flann turns it into a clean email in Resend for you to check.
Never miss the follow-up
Ask which emails you have not answered. Flann lists them from Resend with a suggested reply for each.
Everything Flann can do in Resend
All 66 Resend actions, as Flann sees them.
Looks up 28
- Get Contact
- List All Contacts
- Get Broadcast
- Get Contact Property
- Get Email Attachment
- Get Segment
- Get Template
- Get Topic
- Get Webhook
- List API Keys
- List Audiences
- List Broadcasts
- List Contact Properties
- List Contact Segments
- List Contact Topics
- List Contacts
- List Domains
- List Email Attachments
- List Emails
- List Received Emails
- List Segments
- List Templates
- List Topics
- List Webhooks
- Retrieve Audience
- Retrieve Contact
- Retrieve Domain
- Retrieve Email
Changes 38
- Create Contact V2
- Send Batch Emails
- Send Email
- Add Contact To Segment
- Cancel Email
- Create API Key
- Create Audience
- Create Contact
- Create Contact Property
- Create Domain
- Create Draft Broadcast
- Create Segment
- Create Template
- Create Topic
- Create Webhook
- Delete API Key
- Delete Audience
- Delete Contact
- Delete Contact By ID
- Delete Contact Property
- Delete Domain
- Delete Segment
- Delete Template
- Delete Topic
- Delete Webhook
- Duplicate Template
- Publish Template
- Remove Contact From Segment
- Update Broadcast
- Update Contact
and 8 more
More Email apps Flann works with
Common questions
What can Flann do with contacts in Resend?
Flann can add, create, delete, look up and update contacts in Resend, using 10 actions (Add Contact To Segment, Create Contact, Delete Contact, Delete Contact By ID and more). Looking up runs straight away and changes nothing. The other actions create or change contacts in Resend.
What can Flann do with templates in Resend?
Flann can create, delete, duplicate, look up and publish templates in Resend, using 7 actions (Create Template, Delete Template, Duplicate Template, Get Template and more). Looking up runs straight away and changes nothing. The other actions create or change templates in Resend.
How does Flann connect to Resend?
Open Connectors in Flann, choose Resend and paste your Resend API key into a secure form. You will find the key in your Resend account settings. Once it is connected, Flann can use 66 actions in Resend.
How do I ask Flann to do something in Resend?
Message Flann on WhatsApp the way you would message a colleague, or send a voice note. Flann picks the Resend action that fits and asks if anything is missing.
Does connecting Resend cost extra?
No. Resend is included in every Flann plan, along with every other app Flann connects to.