Integrations / Email
Connect Elastic Email to WhatsApp: contacts and campaigns by chat
Flann turns Elastic Email into something you can message. Ask on WhatsApp, by text or voice note, and Flann does the work in Elastic Email for you. Your inbox is in Elastic Email. Flann reads it with you and drafts the replies, so email stops waiting until the evening.
91 actions in Elastic Email. 40 only look things up, and 51 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Elastic Email
You do not need the exact wording. These are the kinds of messages Flann turns into Elastic Email actions.
“Get the file from Elastic Email.”
“Look up the contact in Elastic Email.”
“Look up the campaign in Elastic Email.”
“Add contacts in Elastic Email.”
“Upload a file in Elastic Email.”
“Create a campaign in Elastic Email.”
What Flann can work with in Elastic Email
Elastic Email gives Flann 91 actions across 21 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Contacts | addcreatedeletelook upimportupdate | 11 |
| Campaigns | createdeletelook uppauseupdate | 6 |
| Files | deletedownloadlook upupload | 5 |
| Segments | createdeletelook upupdate | 5 |
| Templates | createdeletelook upupdate | 5 |
| Contact list members | addlook updelete | 3 |
| Verification files | deletelook upupload | 3 |
| Domains | createdeletelook upupdate | 5 |
Here is what changes when Elastic Email goes through Flann instead of its own screens.
| Compare | Elastic Email on its ownEvery step is yours | With FlannThe work comes to your chat |
|---|---|---|
| How you ask | Open the app and find the right page | A WhatsApp message, typed or spoken |
| Finding answers about contacts | Filters and searches you run yourself | 40 look-ups, answered straight away |
| Making changes | Typed in by hand | 51 changes, made from a message |
| Elastic Email records | All of them, one screen at a time | 21 kinds, from one chat |
| Getting connected | Nothing new to set up | Your Elastic Email API key, once |
YesPartlyNo
Step by step: Elastic Email jobs you can hand to Flann
How a request turns into real Elastic Email actions, one step at a time.
Create a contact from a voice note
- You message Flann on WhatsApp: “Create a contact in Elastic Email with these details.”
- Flann runs
List Contactsin Elastic Email and shows you what it found. - Flann runs
Create Contact Listin Elastic Email. - Flann creates it in Elastic Email and confirms in the chat.
Fix a campaign without opening Elastic Email
- You message Flann on WhatsApp: “Change the campaign in Elastic Email: here is what is different.”
- Flann runs
List Campaignsin Elastic Email and shows you what it found. - Flann runs
Update Campaignin Elastic Email. - Flann makes the change in Elastic Email and confirms in the chat.
Clean up files you no longer need
- You message Flann on WhatsApp: “Which files in Elastic Email are out of date? Remove the ones I confirm.”
- Flann runs
List Filesin Elastic Email and shows you what it found. - Flann runs
Delete Filein Elastic Email. - Each removal is confirmed in the chat.
Where Flann saves you time in Elastic Email
Small jobs, repeated often, are where the time goes. Here is how they change once Elastic Email is connected.
Chasing replies you are owed
Today
You send a question to a supplier, a landlord or a client and then lose track of it in Elastic Email. Weeks later you realise nobody ever answered.
With Flann
“Which emails I sent from Elastic Email this month still have no reply?”
Scanning your sent mail in Elastic Email, Flann finds the threads where you were the last to write and the question still stands. It lists them with a one-line summary and drafts a polite nudge for each.
What you stop doing: Unanswered requests stop disappearing into the sent folder.
Friday sweep of open threads
Today
By the end of the week, customer threads in Elastic Email are half answered, waiting on you or waiting on them. Nobody has the full picture.
With Flann
“What customer emails in Elastic Email are still open going into the weekend?”
Going through the week’s threads in Elastic Email, Flann groups them into waiting on you, waiting on the customer and resolved, with one line on each. It is a read, so nothing changes.
What you stop doing: The weekend starts without a nagging feeling about the inbox.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Elastic Email
- In Flann, go to Connectors and find Elastic Email.
- Paste your Elastic Email API key into the secure form Flann opens. You will find the key in your Elastic Email account settings.
- From then on, message Flann on WhatsApp. It works in Elastic Email whenever a request needs it.
Of the 91 Elastic Email actions, 40 only read. The other 51 create, update, send or delete. Disconnect Elastic Email in Connectors whenever you like.
Ways to use Elastic Email with Flann
Draft, do not type
Send a voice note with the gist. Flann turns it into a clean email in Elastic Email for you to check.
Find that one message
Ask for the supplier’s last quote or a booking confirmation. Flann searches Elastic Email and brings it into the chat.
Triage from WhatsApp
Ask “anything urgent in my email?” Flann checks Elastic Email and tells you what needs you today.
Everything Flann can do in Elastic Email
Every Elastic Email action Flann can run, split into what it reads and what it changes.
Looks up 40
- Check Domain Restriction
- Download File
- Download Verification File Results
- Get Account Statistics
- Get Campaign
- Get Contact
- Get Contact Export Status
- Get Contact List
- Get Credential Metadata
- Get Domain
- Get Email Job Status
- Get Email Preview
- Get Email Verification
- Get Event Export Status
- Get File Info
- Get Inbound Route
- Get Segment
- Get Statistics Breakdown
- Get Subaccount
- Get Suppression
- Get Template
- Get Verification File Results
- Get Webhook
- List Campaigns
- List Contact List Members
- List Contact Lists
- List Contacts
- List Credential Metadata
- List Domains
- List Email Verifications
and 10 more
Changes 51
- Add Contact List Members
- Add Contacts
- Add Suppressions
- Adjust Subaccount Credits
- Create Campaign
- Create Contact List
- Create Domain
- Create Inbound Route
- Create Segment
- Create Subaccount
- Create Template
- Create Webhook
- Delete Campaign
- Delete Contact
- Delete Contact List
- Delete Contacts
- Delete Domain
- Delete Email Verification
- Delete File
- Delete Inbound Route
- Delete Segment
- Delete Suppression
- Delete Template
- Delete Verification File
- Delete Webhook
- Import Contacts
- Import Suppressions
- Pause Campaign
- Remove Contact List Members
- Reorder Inbound Routes
and 21 more
More Email apps Flann works with
IcypeasCommon questions
What can Flann do with contacts in Elastic Email?
Flann can add, create, delete, look up and import contacts in Elastic Email, using 11 actions (Add Contacts, Create Contact List, Delete Contact, Delete Contact List and more). Looking up runs straight away and changes nothing. The other actions create or change contacts in Elastic Email.
What can Flann do with campaigns in Elastic Email?
Flann can create, delete, look up, pause and update campaigns in Elastic Email, using 6 actions (Create Campaign, Delete Campaign, Get Campaign, List Campaigns and more). Looking up runs straight away and changes nothing. The other actions create or change campaigns in Elastic Email.
How does Flann connect to Elastic Email?
Open Connectors in Flann, choose Elastic Email and paste your Elastic Email API key into a secure form. You will find the key in your Elastic Email account settings. Once it is connected, Flann can use 91 actions in Elastic Email.
Do I need to open Elastic Email to use it with Flann?
No. Once Elastic Email is connected, you ask Flann on WhatsApp or in the Flann app, by text or voice note, and it does the work in Elastic Email.
Which Flann plan do I need for Elastic Email?
Any of them. Every Flann plan includes Elastic Email and every other app.