Integrations / Email

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Missive on WhatsApp: manage contacts, tasks and messages with an AI agent

Flann turns Missive into something you can message. Ask on WhatsApp, by text or voice note, and Flann does the work in Missive for you. Email is where suppliers, customers and paperwork all collide. With Missive connected, Flann reads your inbox alongside you and tells you on WhatsApp what actually needs an answer. Replies are drafted in your tone.

40 actions in Missive. 21 only look things up, and 19 create, update, send or delete. You connect with your API key.

What you can ask Flann to do in Missive

You do not need the exact wording. These are the kinds of messages Flann turns into Missive actions.

FlannWhatsApp
  • “Look up the task in Missive.”

  • “Look up the contact in Missive.”

  • “Look up the message in Missive.”

  • “Create a post in Missive.”

  • “Create a task in Missive.”

  • “Create a draft in Missive.”

What Flann can work with in Missive

Missive gives Flann 40 actions across 20 kinds of record. These are the ones you are most likely to use.

RecordWhat Flann can doActions
Contactscreatelook upupdate4
Taskscreatelook upupdate4
Labelscreatelook upupdate3
Saved responsesdeletelook upupdate3
Teamscreatelook upupdate3
Analytics reportscreatelook up2
Conversationslook up2
Draftscreatedelete2

Here is what changes when Missive goes through Flann instead of its own screens.

CompareOpening MissiveLog in, find it, do itMissive through FlannAsk and get it done
Getting started on a jobLog in and click through the screensText or voice note, in your own words
Looking things up about contactsBy hand, screen by screen21 look-ups, answered straight away
Creating and updatingTyped in by hand19 changes, made from a message
Missive recordsAll of them, one screen at a time20 kinds, from one chat
Set-upNothing new to set upYour Missive API key, once

YesPartlyNo

Step by step: Missive jobs you can hand to Flann

How a request turns into real Missive actions, one step at a time.

Change

Create a contact from a voice note

  1. You message Flann on WhatsApp: “Create a contact in Missive with these details.”
  2. Flann runs List Missive Contacts in Missive and shows you what it found.
  3. Flann runs Create Missive Contacts in Missive.
  4. Flann creates it in Missive and confirms in the chat.
Change

Fix a task without opening Missive

  1. You message Flann on WhatsApp: “Change the task in Missive: here is what is different.”
  2. Flann runs List Missive Tasks in Missive and shows you what it found.
  3. Flann runs Update Missive Task in Missive.
  4. Flann makes the change in Missive and confirms in the chat.
Look-up

Get answers about your messages

  1. You message Flann on WhatsApp: “What is the latest on our messages in Missive?”
  2. Flann runs List Messages by Message-ID and Get Missive Message in Missive and shows you what it found.
  3. Nothing in Missive is changed: these are look-ups, so they run straight away.

Where Flann saves you time in Missive

Small jobs, repeated often, are where the time goes. Here is how they change once Missive is connected.

The same question, answered well

Today

Many of your emails ask the same things: prices, availability, delivery areas, opening times. You type a slightly different answer every time in Missive.

With Flann

“Reply to the new enquiries in Missive using our price list and delivery areas.”

Same facts, every time.

What you stop doing: You no longer retype the price list into an email every day.

Passing emails to the right colleague

Today

Emails for the kitchen, the warehouse or the accountant all land with you in Missive. Forwarding each with a sensible note takes attention you do not have in the middle of a busy day.

With Flann

“Forward the catering enquiry in Missive to Mona with a note to quote by Thursday.”

Within the right thread in Missive, Flann prepares the forward to Mona with a short note that says what you need and by when.

What you stop doing: Forwarding stops being your job in the middle of the rush.

How Flann connects to Missive

  1. Search for Missive in Flann’s Connectors.
  2. Paste your Missive API key into the secure form Flann opens. You will find the key in your Missive account settings.
  3. Go back to WhatsApp and ask for what you need. Flann chooses the Missive action and fills in the details.

Of the 40 Missive actions, 21 only read. The other 19 create, update, send or delete. Disconnect Missive in Connectors whenever you like.

Ways to use Missive with Flann

Triage from WhatsApp

Ask “anything urgent in my email?” Flann checks Missive and tells you what needs you today.

Reply without opening the laptop

Tell Flann what to say.

Draft, do not type

Send a voice note with the gist. Flann turns it into a clean email in Missive for you to check.

Everything Flann can do in Missive

Every Missive action Flann can run, split into what it reads and what it changes.

Looks up 21

  • Get Analytics Report
  • Get Missive Contact
  • Get Missive Conversation
  • Get Missive Message
  • Get Missive Response
  • Get Missive Task
  • List Conversation Comments
  • List Conversation Drafts
  • List Conversation Messages
  • List Conversation Posts
  • List Messages by Message-ID
  • List Missive Contact Books
  • List Missive Contacts
  • List Missive Conversations
  • List Missive Organizations
  • List Missive Saved Responses
  • List Missive Shared Labels
  • List Missive Tasks
  • List Missive Teams
  • List Missive Users
  • List Missive Contact Groups

Changes 19

  • Create Analytics Report
  • Create Canned Response
  • Create Draft
  • Create Missive Contacts
  • Create Missive Post
  • Create Missive Task
  • Create Shared Label
  • Create Team
  • Create Webhook
  • Delete Draft
  • Delete Post
  • Delete Saved Responses
  • Delete Webhook
  • Merge Missive Conversations
  • Update Missive Contact
  • Update Missive Task
  • Update Missive Team
  • Update Saved Response
  • Update Shared Labels

More Email apps Flann works with

See all integrations

Common questions

What can Flann do with contacts in Missive?

Flann can create, look up and update contacts in Missive, using 4 actions (Create Missive Contacts, Get Missive Contact, List Missive Contacts, Update Missive Contact). Looking up runs straight away and changes nothing. The other actions create or change contacts in Missive.

What can Flann do with tasks in Missive?

Flann can create, look up and update tasks in Missive, using 4 actions (Create Missive Task, Get Missive Task, List Missive Tasks, Update Missive Task). Looking up runs straight away and changes nothing. The other actions create or change tasks in Missive.

How does Flann connect to Missive?

Open Connectors in Flann, choose Missive and paste your Missive API key into a secure form. You will find the key in your Missive account settings. Once it is connected, Flann can use 40 actions in Missive.

Do I need to open Missive to use it with Flann?

No. Once Missive is connected, you ask Flann on WhatsApp or in the Flann app, by text or voice note, and it does the work in Missive.

Is Missive included in my Flann plan?

Yes. Every Flann plan includes every app, Missive included.

Put Missive to work from WhatsApp.

Flann connects to the WhatsApp number you already use. Connect Missive and ask for what you need. Live in 24 hours.