Integrations / Team Chat
Connect Slackbot to WhatsApp: messages, users and remote files by chat
Flann is an AI agent your business talks to on WhatsApp. Connect Slackbot once, then ask Flann to look things up in it or get work done in it, by text or voice note. Joining Slackbot to Flann means fewer places to check. Conversations with customers or with your team still live in Slackbot, but you read them, sort them and answer them from WhatsApp, by text or by voice note. Replies are drafted in your tone.
98 actions in Slackbot. 40 only look things up, and 58 create, update, send or delete. You connect with a one-click sign-in.
What you can ask Flann to do in Slackbot
Send any of these on WhatsApp, in your own words. Flann finds the right Slackbot action and fills in the details from the conversation.
“Find channels in Slackbot.”
“Find messages in Slackbot.”
“Get the slack file from Slackbot.”
“Send a message from Slackbot.”
“Create a reminder in Slackbot.”
“Create a slack list in Slackbot.”
What Flann can work with in Slackbot
Slackbot gives Flann 98 actions across 42 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Remote files | addlook updeleteshareupdate | 6 |
| Slack list items | createdeletelook upupdate | 6 |
| Users | look upsearchinvitedelete | 6 |
| Messages | deleteschedulesearchsend | 4 |
| Channels | createsearchlook up | 3 |
| Conversations | look uprename | 3 |
| Reminders | createlook up | 3 |
| Calls | look upupdate | 2 |
Doing it yourself, wiring up a rule, or asking an agent: here is how they compare for Slackbot.
| Compare | In Slackbot yourselfYou click through each job | A fixed workflowTriggers built in advance | Flann on SlackbotYou ask, Flann does the clicking |
|---|---|---|---|
| Asking for something | Log in and click through the screens | Only what was wired up in advance | Text or voice note, in your own words |
| Looking things up about messages | By hand, screen by screen | Only the look-ups someone built | 40 look-ups, answered straight away |
| Creating and updating | Typed in by hand | Run unchecked once built | 58 changes, made from a message |
| Slackbot records | All of them, one screen at a time | Only the ones you wire up | 42 kinds, from one chat |
| Set-up | Nothing new to set up | Someone builds and maintains each flow | One sign-in to Slackbot |
YesPartlyNo
Step by step: Slackbot jobs you can hand to Flann
Each step below names the Slackbot action Flann actually runs.
Find a message and send it
- You message Flann on WhatsApp: “Find the message we talked about in Slackbot and send it.”
- Flann runs
Search messagesin Slackbot and shows you what it found. - Flann runs
Send messagein Slackbot. - It confirms in the chat once it is sent.
Create a user from a voice note
- You message Flann on WhatsApp: “Create a user in Slackbot with these details.”
- Flann runs
List all usersin Slackbot and shows you what it found. - Flann runs
Remove user from conversationin Slackbot. - Flann creates it in Slackbot and confirms in the chat.
Fix a remote file without opening Slackbot
- You message Flann on WhatsApp: “Change the remote file in Slackbot: here is what is different.”
- Flann runs
List remote filesin Slackbot and shows you what it found. - Flann runs
Update an existing remote filein Slackbot. - Flann makes the change in Slackbot and confirms in the chat.
Repetitive Slackbot work Flann takes off your plate
These are the jobs that come back every day or every week. Message Flann instead, and keep the decisions for yourself.
Passing a case to the right person
Today
Handing a conversation to a colleague means assigning it in Slackbot and then explaining the whole story again in a separate message.
With Flann
“Give the wholesale enquiry from this morning to Dana with a summary”
Finding the enquiry in Slackbot, Flann writes Dana a short summary of what the customer wants and what has been said so far, then prepares the assignment. Dana gets the context without the thread.
What you stop doing: Re-telling a customer's story every time you delegate is over.
Knowing a customer before you answer
Today
An unhappy message comes in from a name you half recognise. Before replying, you search Slackbot for their past conversations to see what went wrong last time.
With Flann
“Has this customer complained before? What happened?”
Pulling every earlier conversation with that customer from Slackbot, Flann gives you a short history: what they asked, what you promised, how it ended. That comes back at once.
What you stop doing: Searching old threads before answering a tricky message is done for you.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Slackbot
- Open Connectors in Flann and choose Slackbot.
- Sign in to your Slackbot account on the secure page that opens and allow access. There is no developer account or API key to set up.
- Ask Flann for what you need on WhatsApp, by text or voice note. It picks the right Slackbot action itself.
Look-ups run as soon as you ask and change nothing in Slackbot. You can disconnect Slackbot from Connectors at any time.
Ways to use Slackbot with Flann
One place to ask from
Instead of opening Slackbot, ask Flann on WhatsApp. It reads the thread and gives you the short version.
Close the loop
Tell Flann a problem is solved. It prepares the update in Slackbot so nobody chases it twice.
See what is waiting
Ask what is unanswered. Flann checks Slackbot and lists the conversations that need you.
Everything Flann can do in Slackbot
The full list of Slackbot actions available to Flann once you connect it.
Looks up 40
- Download Slack file
- Fetch conversation history
- Find channels
- Find users
- Get Slack List item
- Get unread messages from user
- List all channels
- List all users
- List available workspaces
- List Slack List items
- List unread channel messages
- Lookup Canvas Sections
- Search all content
- Search messages
- Fetch bot user information
- Fetch item reactions
- Fetch team info
- Get conversation members
- Get reminder information
- Get remote file
- Get team DND status
- List all users in a user group
- List conversations
- List pinned items in a channel
- List reminders
- List remote files
- List Slack files
- List team custom emojis
- List user groups
- List user reactions
and 10 more
Changes 58
- Add reaction to message
- Create a reminder
- Create Slack Canvas
- Create Slack List
- Create Slack List item
- Delete multiple Slack List items
- Delete Slack Canvas
- Delete Slack List access
- Delete Slack List item
- Edit Slack Canvas
- Remove reaction from item
- Schedule message
- Send message
- Set Slack List access
- Update a Slack message
- Update Slack List
- Update Slack List item
- Add a remote file
- Add call participants
- Archive a Slack conversation
- Close conversation channel
- Create a Slack user group
- Create channel
- Customize URL unfurl
- Delete a file by ID
- Delete a message from a chat
- Delete a Slack reminder
- Delete file comment
- Delete scheduled chat message
- Disable a Slack user group
and 28 more
More Team Chat apps Flann works with
Zulip
PushbulletCommon questions
What can Flann do with remote files in Slackbot?
Flann can add, look up, delete, share and update remote files in Slackbot, using 6 actions (Add a remote file, Get remote file, List remote files, Remove remote file and more). Looking up runs straight away and changes nothing. The other actions create or change remote files in Slackbot.
What can Flann do with slack list items in Slackbot?
Flann can create, delete, look up and update slack list items in Slackbot, using 6 actions (Create Slack List item, Delete Slack List item, Delete multiple Slack List items, Get Slack List item and more). Looking up runs straight away and changes nothing. The other actions create or change slack list items in Slackbot.
How does Flann connect to Slackbot?
Open Connectors in Flann, choose Slackbot and sign in to your Slackbot account on a secure page. There is no developer account or API key to set up. Once it is connected, Flann can use 98 actions in Slackbot.
Can I use Slackbot from WhatsApp?
Yes. You talk to Flann on WhatsApp or in the Flann app, by text or voice note, and Flann works in Slackbot for you. You do not need to open Slackbot.
Does connecting Slackbot cost extra?
No. Slackbot is included in every Flann plan, along with every other app Flann connects to.