Integrations / Transactional Email
SendGrid on WhatsApp: manage contacts, campaigns and designs with an AI agent
Flann turns SendGrid into something you can message. Ask on WhatsApp, by text or voice note, and Flann does the work in SendGrid for you. If your business sends receipts, booking confirmations or password resets through SendGrid, Flann can check what went out and whether it arrived. That matters the moment a customer says they never got it.
359 actions in SendGrid. 178 only look things up, and 181 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in SendGrid
You do not need the exact wording. These are the kinds of messages Flann turns into SendGrid actions.
“Show me my lists in SendGrid.”
“Find contacts in SendGrid.”
“Look up the design in SendGrid.”
“Create a design in SendGrid.”
“Send an email from SendGrid.”
“Create a campaign in SendGrid.”
What Flann can work with in SendGrid
SendGrid gives Flann 359 actions across 95 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Contacts | deleteexportlook upimportsearch | 8 |
| Campaigns | createdeletelook upschedulesendupdate | 7 |
| Branded links | createdeletelook upupdate | 6 |
| Designs | createdeleteduplicatelook upupdate | 6 |
| Invalid emails | deletelook up | 4 |
| Segments | createdeleteupdate | 4 |
| Spam reports | deletelook up | 4 |
| Transactional templates | createduplicateupdatelook up | 4 |
Here is what changes when SendGrid goes through Flann instead of its own screens.
| Compare | Opening SendGridLog in, find it, do it | SendGrid through FlannAsk and get it done |
|---|---|---|
| Getting started on a job | Log in and click through the screens | Text or voice note, in your own words |
| Looking things up about contacts | By hand, screen by screen | 178 look-ups, answered straight away |
| Creating and updating | Typed in by hand | 181 changes, made from a message |
| SendGrid records | All of them, one screen at a time | 95 kinds, from one chat |
| Set-up | Nothing new to set up | Your SendGrid API key, once |
YesPartlyNo
Step by step: SendGrid jobs you can hand to Flann
How a request turns into real SendGrid actions, one step at a time.
Create a contact from a voice note
- You message Flann on WhatsApp: “Create a contact in SendGrid with these details.”
- Flann runs
Search contactsin SendGrid and shows you what it found. - Flann runs
Delete contactsin SendGrid. - Flann creates it in SendGrid and confirms in the chat.
Find a campaign and send it
- You message Flann on WhatsApp: “Find the campaign we talked about in SendGrid and send it.”
- Flann runs
Retrieve all campaignsin SendGrid and shows you what it found. - Flann runs
Send a campaignin SendGrid. - It confirms in the chat once it is sent.
Fix a design without opening SendGrid
- You message Flann on WhatsApp: “Change the design in SendGrid: here is what is different.”
- Flann runs
List designsin SendGrid and shows you what it found. - Flann runs
Update designin SendGrid. - Flann makes the change in SendGrid and confirms in the chat.
Where Flann saves you time in SendGrid
Small jobs, repeated often, are where the time goes. Here is how they change once SendGrid is connected.
The same question, answered well
Today
Many of your emails ask the same things: prices, availability, delivery areas, opening times. You type a slightly different answer every time in SendGrid.
With Flann
“Reply to the new enquiries in SendGrid using our price list and delivery areas.”
Same facts, every time.
What you stop doing: You no longer retype the price list into an email every day.
Chasing replies you are owed
Today
You send a question to a supplier, a landlord or a client and then lose track of it in SendGrid. Weeks later you realise nobody ever answered.
With Flann
“Which emails I sent from SendGrid this month still have no reply?”
Scanning your sent mail in SendGrid, Flann finds the threads where you were the last to write and the question still stands. It lists them with a one-line summary and drafts a polite nudge for each.
What you stop doing: Unanswered requests stop disappearing into the sent folder.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to SendGrid
- Open Connectors in Flann and choose SendGrid.
- Paste your SendGrid API key into the secure form Flann opens. You will find the key in your SendGrid account settings.
- From then on, message Flann on WhatsApp. It works in SendGrid whenever a request needs it.
Of the 359 SendGrid actions, 178 only read. The other 181 create, update, send or delete. Disconnect SendGrid in Connectors whenever you like.
Ways to use SendGrid with Flann
Never miss the follow-up
Ask which emails you have not answered. Flann lists them from SendGrid with a suggested reply for each.
Draft, do not type
Send a voice note with the gist. Flann turns it into a clean email in SendGrid for you to check.
Reply without opening the laptop
Tell Flann what to say.
Everything Flann can do in SendGrid
Every SendGrid action Flann can run, split into what it reads and what it changes.
Looks up 178
- Retrieve all lists
- Completed steps
- Domain warn list
- Export contacts
- Export contacts status
- Export single send stats
- Filter all messages
- Filter messages by message id
- Get a contact by id
- Get a list of all ip addresses on your account
- Get a list of all senders
- Get a list of subusers assigned to an ip
- Get a specific sender
- Get a User's Account Information
- Get account offerings
- Get Account State
- Get all accounts
- Get all automation stats
- Get all available offerings
- Get all existing exports
- Get all field definitions
- Get all ip pools that have associated ips
- Get all sender identities
- Get all single sends
- Get All Single Sends Categories
- Get all single sends stats
- Get All SSO Certificates by Integration
- Get all sso integrations
- Get all verified senders
- Get an SSO Certificate
and 148 more
Changes 181
- Add an ip address to a pool
- Activate template version
- Add a batch of ips to an ip pool
- Add a twilio sendgrid ip address
- Add an ip to an authenticated domain
- Add ips
- Add one or more ips to the allow list
- Add or update a contact
- Add recipient addresses to the global suppression group
- Add suppressions to a suppression group
- Approve access request
- Assign a batch of subusers to an ip
- Associate a branded link with a subuser
- Associate an authenticated domain with a given user
- Authenticate a domain
- Authenticate an account with single sign on
- Bind authenticated domains to user
- Bulk Delete Integrations
- Bulk delete single sends
- Cancel or pause a scheduled send
- Create a batch id
- Create a branded link
- Create a campaign
- Create a custom field
- Create a list
- Create a new alert
- Create a new event webhook
- Create a new suppression group
- Create a new transactional template version
- Create a parse setting
and 151 more
More Transactional Email apps Flann works with
Common questions
What can Flann do with contacts in SendGrid?
Flann can delete, export, look up, import and search contacts in SendGrid, using 8 actions (Delete contacts, Export contacts, Get a contact by id, Get Contacts by Emails and more). Looking up runs straight away and changes nothing. The other actions create or change contacts in SendGrid.
What can Flann do with campaigns in SendGrid?
Flann can create, delete, look up, schedule and send campaigns in SendGrid, using 7 actions (Create a campaign, Delete a campaign, Retrieve all campaigns, Retrieve a single campaign and more). Looking up runs straight away and changes nothing. The other actions create or change campaigns in SendGrid.
How does Flann connect to SendGrid?
Open Connectors in Flann, choose SendGrid and paste your SendGrid API key into a secure form. You will find the key in your SendGrid account settings. Once it is connected, Flann can use 359 actions in SendGrid.
Do I need to open SendGrid to use it with Flann?
No. Once SendGrid is connected, you ask Flann on WhatsApp or in the Flann app, by text or voice note, and it does the work in SendGrid.
Does connecting SendGrid cost extra?
No. SendGrid is included in every Flann plan, along with every other app Flann connects to.