Integrations / Forms & Surveys
Connect Satismeter to WhatsApp: unsubscribed emails by chat
Flann is an AI agent your business talks to on WhatsApp. Connect Satismeter once, then ask Flann to look things up in it or get work done in it, by text or voice note. A form only earns its keep if someone acts on the answers. Flann makes that someone easier to be.
5 actions in Satismeter. 4 only look things up, and 1 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Satismeter
Send any of these on WhatsApp, in your own words. Flann finds the right Satismeter action and fills in the details from the conversation.
“Show me my surveys in Satismeter.”
“Show me my unsubscribed emails in Satismeter.”
“Update the unsubscribed emails in Satismeter.”
What Flann can work with in Satismeter
Satismeter gives Flann 5 actions across 3 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Unsubscribed emails | look upupdate | 2 |
There are three ways to get unsubscribed emails work done in Satismeter. Side by side:
| Compare | In Satismeter yourselfYou click through each job | A rules toolRuns the steps you wired up | Flann on SatismeterYou ask, Flann does the clicking |
|---|---|---|---|
| Asking for something | Open the app and find the right page | Only what was wired up in advance | A WhatsApp message, typed or spoken |
| Finding answers about unsubscribed emails | Filters and searches you run yourself | Only the look-ups someone built | 4 look-ups, answered straight away |
| Making changes | Typed in by hand | Run unchecked once built | 1 change, made from a message |
| Satismeter records | All of them, one screen at a time | Only the ones you wire up | 3 kinds, from one chat |
| Getting connected | Nothing new to set up | Someone builds and maintains each flow | Your Satismeter API key, once |
YesPartlyNo
Step by step: Satismeter jobs you can hand to Flann
Each step below names the Satismeter action Flann actually runs.
Fix an unsubscribed email without opening Satismeter
- You message Flann on WhatsApp: “Change the unsubscribed email in Satismeter: here is what is different.”
- Flann runs
Get Unsubscribed Emailsin Satismeter and shows you what it found. - Flann runs
Update Unsubscribed Emailsin Satismeter. - Flann makes the change in Satismeter and confirms in the chat.
Get answers about your surveys
- You message Flann on WhatsApp: “What is the latest on our surveys in Satismeter?”
- Flann runs
List Surveysin Satismeter and shows you what it found. - Nothing in Satismeter is changed: these are look-ups, so they run straight away.
Check your users from WhatsApp
- You message Flann on WhatsApp: “Show me where our users in Satismeter stand.”
- Flann runs
List Usersin Satismeter and shows you what it found. - Nothing in Satismeter is changed: these are look-ups, so they run straight away.
Repetitive Satismeter work Flann takes off your plate
These are the jobs that come back every day or every week. Message Flann instead, and keep the decisions for yourself.
Booking requests into the diary
Today
Customers request appointments or tables through a form. Someone then retypes each request into the booking system, usually later than they meant to.
With Flann
“Book in the requests from Satismeter that fit the diary.”
Flann reads each request in Satismeter, checks your booking app for free slots and matches what fits. Requests with no free slot get a draft reply offering alternatives.
What you stop doing: Form answers no longer get retyped into another app.
Thank-you notes after feedback
Today
People who leave detailed feedback rarely hear back. Writing to each one is a nice idea that never makes the list.
With Flann
“Thank everyone who left a comment this month, briefly and personally.”
Flann reads each comment in Satismeter and drafts a short thank-you that refers to what that person actually said. Negative comments are held back and flagged for you rather than thanked.
What you stop doing: Good feedback no longer goes unanswered for want of time.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Satismeter
- Search for Satismeter in Flann’s Connectors.
- Paste your Satismeter API key into the secure form Flann opens. You will find the key in your Satismeter account settings.
- Go back to WhatsApp and ask for what you need. Flann chooses the Satismeter action and fills in the details.
Look-ups run as soon as you ask and change nothing in Satismeter. You can disconnect Satismeter from Connectors at any time.
Ways to use Satismeter with Flann
Know what customers think
Ask Flann to summarise the latest survey. It reads Satismeter and gives you the main points.
Follow up every enquiry
See new responses
Ask what came in today. Flann reads Satismeter and gives you the responses that need attention.
Everything Flann can do in Satismeter
The full list of Satismeter actions available to Flann once you connect it.
Looks up 4
- Embed Survey
- Get Unsubscribed Emails
- List Surveys
- List Users
Changes 1
- Update Unsubscribed Emails
More Forms & Surveys apps Flann works with
Common questions
What can Flann do with unsubscribed emails in Satismeter?
Flann can look up and update unsubscribed emails in Satismeter, using 2 actions (Get Unsubscribed Emails, Update Unsubscribed Emails). Looking up runs straight away and changes nothing. The other actions create or change unsubscribed emails in Satismeter.
How does Flann connect to Satismeter?
Open Connectors in Flann, choose Satismeter and paste your Satismeter API key into a secure form. You will find the key in your Satismeter account settings. Once it is connected, Flann can use 5 actions in Satismeter.
Can I use Satismeter from WhatsApp?
Yes. You talk to Flann on WhatsApp or in the Flann app, by text or voice note, and Flann works in Satismeter for you. You do not need to open Satismeter.
Is Satismeter included in my Flann plan?
Yes. Every Flann plan includes every app, Satismeter included.