Integrations / Forms & Surveys
Manage KoboToolbox projects and submissions from WhatsApp
Flann connects KoboToolbox to the WhatsApp chat you already run your business from. You ask, and Flann picks the right KoboToolbox action. KoboToolbox collects answers from your customers. Flann reads them with you and acts on them from WhatsApp.
9 actions in KoboToolbox. 4 only look things up, and 5 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in KoboToolbox
Type it or say it in a voice note. Flann works out which KoboToolbox action you mean.
“Look up the project in KoboToolbox.”
“Show me my assets in KoboToolbox.”
“Create a project in KoboToolbox.”
“Delete the export in KoboToolbox.”
What Flann can work with in KoboToolbox
KoboToolbox gives Flann 9 actions across 4 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Projects | createdeletelook up | 3 |
| Submissions | exportlook up | 3 |
Here is what changes when KoboToolbox goes through Flann instead of its own screens.
| Compare | In KoboToolbox yourselfYou click through each job | Flann on KoboToolboxYou ask, Flann does the clicking |
|---|---|---|
| Asking for something | Open the app and find the right page | A WhatsApp message, typed or spoken |
| Finding answers about projects | Filters and searches you run yourself | 4 look-ups, answered straight away |
| Making changes | Typed in by hand | 5 changes, made from a message |
| KoboToolbox records | All of them, one screen at a time | 4 kinds, from one chat |
| Getting connected | Nothing new to set up | Your KoboToolbox API key, once |
YesPartlyNo
Step by step: KoboToolbox jobs you can hand to Flann
What happens between your message and the result in KoboToolbox.
Create a project from a voice note
- You message Flann on WhatsApp: “Create a project in KoboToolbox with these details.”
- Flann runs
Get Projectin KoboToolbox and shows you what it found. - Flann runs
Create Projectin KoboToolbox. - Flann creates it in KoboToolbox and confirms in the chat.
Get answers about your submissions
- You message Flann on WhatsApp: “What is the latest on our submissions in KoboToolbox?”
- Flann runs
List SubmissionsandGet Submissionin KoboToolbox and shows you what it found. - Nothing in KoboToolbox is changed: these are look-ups, so they run straight away.
Check your assets from WhatsApp
- You message Flann on WhatsApp: “Show me where our assets in KoboToolbox stand.”
- Flann runs
List Assetsin KoboToolbox and shows you what it found. - Nothing in KoboToolbox is changed: these are look-ups, so they run straight away.
The KoboToolbox jobs you can stop doing yourself
You stay in charge of what goes out. Flann does the reading, the drafting and the chasing.
Survey themes without the spreadsheet
Today
Feedback surveys produce long lists of comments. Making sense of them usually means exporting to a spreadsheet and reading for an evening.
With Flann
“What are customers saying in the latest survey?”
Flann reads the survey responses in KoboToolbox and groups the comments into a handful of themes. Under each, it quotes a few real comments so you can judge the tone yourself. It is a look-up, so the answer comes straight away and nothing changes.
What you stop doing: Exporting results just to understand them is no longer part of your week.
Booking requests into the diary
Today
Customers request appointments or tables through a form. Someone then retypes each request into the booking system, usually later than they meant to.
With Flann
“Book in the requests from KoboToolbox that fit the diary.”
Flann reads each request in KoboToolbox, checks your booking app for free slots and matches what fits. Requests with no free slot get a draft reply offering alternatives.
What you stop doing: Form answers no longer get retyped into another app.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to KoboToolbox
- Open Connectors in Flann and choose KoboToolbox.
- Paste your KoboToolbox API key into the secure form Flann opens. You will find the key in your KoboToolbox account settings.
- Ask Flann for what you need on WhatsApp, by text or voice note. It picks the right KoboToolbox action itself.
Reading from KoboToolbox is instant. KoboToolbox stays connected until you remove it in Connectors.
Ways to use KoboToolbox with Flann
Make a quick form
Tell Flann what you want to ask. It prepares the form in KoboToolbox for you to check.
Know what customers think
Ask Flann to summarise the latest survey. It reads KoboToolbox and gives you the main points.
See new responses
Ask what came in today. Flann reads KoboToolbox and gives you the responses that need attention.
Everything Flann can do in KoboToolbox
All 9 KoboToolbox actions, as Flann sees them.
Looks up 4
- Get Project
- Get Submission
- List Assets
- List Submissions
Changes 5
- Create Project
- Delete Export
- Delete Project
- Deploy Project
- Export Submissions
More Forms & Surveys apps Flann works with
Common questions
What can Flann do with projects in KoboToolbox?
Flann can create, delete and look up projects in KoboToolbox, using 3 actions (Create Project, Delete Project, Get Project). Looking up runs straight away and changes nothing. The other actions create or change projects in KoboToolbox.
What can Flann do with submissions in KoboToolbox?
Flann can export and look up submissions in KoboToolbox, using 3 actions (Export Submissions, Get Submission, List Submissions). Looking up runs straight away and changes nothing. The other actions create or change submissions in KoboToolbox.
How does Flann connect to KoboToolbox?
Open Connectors in Flann, choose KoboToolbox and paste your KoboToolbox API key into a secure form. You will find the key in your KoboToolbox account settings. Once it is connected, Flann can use 9 actions in KoboToolbox.
How do I ask Flann to do something in KoboToolbox?
Message Flann on WhatsApp the way you would message a colleague, or send a voice note. Flann picks the KoboToolbox action that fits and asks if anything is missing.
Does connecting KoboToolbox cost extra?
No. KoboToolbox is included in every Flann plan, along with every other app Flann connects to.