Integrations / Forms & Surveys

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Manage KoboToolbox projects and submissions from WhatsApp

Flann connects KoboToolbox to the WhatsApp chat you already run your business from. You ask, and Flann picks the right KoboToolbox action. KoboToolbox collects answers from your customers. Flann reads them with you and acts on them from WhatsApp.

9 actions in KoboToolbox. 4 only look things up, and 5 create, update, send or delete. You connect with your API key.

What you can ask Flann to do in KoboToolbox

Type it or say it in a voice note. Flann works out which KoboToolbox action you mean.

FlannWhatsApp
  • “Look up the project in KoboToolbox.”

  • “Show me my assets in KoboToolbox.”

  • “Create a project in KoboToolbox.”

  • “Delete the export in KoboToolbox.”

What Flann can work with in KoboToolbox

KoboToolbox gives Flann 9 actions across 4 kinds of record. These are the ones you are most likely to use.

RecordWhat Flann can doActions
Projectscreatedeletelook up3
Submissionsexportlook up3

Here is what changes when KoboToolbox goes through Flann instead of its own screens.

CompareIn KoboToolbox yourselfYou click through each jobFlann on KoboToolboxYou ask, Flann does the clicking
Asking for somethingOpen the app and find the right pageA WhatsApp message, typed or spoken
Finding answers about projectsFilters and searches you run yourself4 look-ups, answered straight away
Making changesTyped in by hand5 changes, made from a message
KoboToolbox recordsAll of them, one screen at a time4 kinds, from one chat
Getting connectedNothing new to set upYour KoboToolbox API key, once

YesPartlyNo

Step by step: KoboToolbox jobs you can hand to Flann

What happens between your message and the result in KoboToolbox.

Change

Create a project from a voice note

  1. You message Flann on WhatsApp: “Create a project in KoboToolbox with these details.”
  2. Flann runs Get Project in KoboToolbox and shows you what it found.
  3. Flann runs Create Project in KoboToolbox.
  4. Flann creates it in KoboToolbox and confirms in the chat.
Look-up

Get answers about your submissions

  1. You message Flann on WhatsApp: “What is the latest on our submissions in KoboToolbox?”
  2. Flann runs List Submissions and Get Submission in KoboToolbox and shows you what it found.
  3. Nothing in KoboToolbox is changed: these are look-ups, so they run straight away.
Look-up

Check your assets from WhatsApp

  1. You message Flann on WhatsApp: “Show me where our assets in KoboToolbox stand.”
  2. Flann runs List Assets in KoboToolbox and shows you what it found.
  3. Nothing in KoboToolbox is changed: these are look-ups, so they run straight away.

The KoboToolbox jobs you can stop doing yourself

You stay in charge of what goes out. Flann does the reading, the drafting and the chasing.

Survey themes without the spreadsheet

Today

Feedback surveys produce long lists of comments. Making sense of them usually means exporting to a spreadsheet and reading for an evening.

With Flann

“What are customers saying in the latest survey?”

Flann reads the survey responses in KoboToolbox and groups the comments into a handful of themes. Under each, it quotes a few real comments so you can judge the tone yourself. It is a look-up, so the answer comes straight away and nothing changes.

What you stop doing: Exporting results just to understand them is no longer part of your week.

Booking requests into the diary

Today

Customers request appointments or tables through a form. Someone then retypes each request into the booking system, usually later than they meant to.

With Flann

“Book in the requests from KoboToolbox that fit the diary.”

Flann reads each request in KoboToolbox, checks your booking app for free slots and matches what fits. Requests with no free slot get a draft reply offering alternatives.

What you stop doing: Form answers no longer get retyped into another app.

How Flann connects to KoboToolbox

  1. Open Connectors in Flann and choose KoboToolbox.
  2. Paste your KoboToolbox API key into the secure form Flann opens. You will find the key in your KoboToolbox account settings.
  3. Ask Flann for what you need on WhatsApp, by text or voice note. It picks the right KoboToolbox action itself.

Reading from KoboToolbox is instant. KoboToolbox stays connected until you remove it in Connectors.

Ways to use KoboToolbox with Flann

Make a quick form

Tell Flann what you want to ask. It prepares the form in KoboToolbox for you to check.

Know what customers think

Ask Flann to summarise the latest survey. It reads KoboToolbox and gives you the main points.

See new responses

Ask what came in today. Flann reads KoboToolbox and gives you the responses that need attention.

Everything Flann can do in KoboToolbox

All 9 KoboToolbox actions, as Flann sees them.

Looks up 4

  • Get Project
  • Get Submission
  • List Assets
  • List Submissions

Changes 5

  • Create Project
  • Delete Export
  • Delete Project
  • Deploy Project
  • Export Submissions

More Forms & Surveys apps Flann works with

See all integrations

Common questions

What can Flann do with projects in KoboToolbox?

Flann can create, delete and look up projects in KoboToolbox, using 3 actions (Create Project, Delete Project, Get Project). Looking up runs straight away and changes nothing. The other actions create or change projects in KoboToolbox.

What can Flann do with submissions in KoboToolbox?

Flann can export and look up submissions in KoboToolbox, using 3 actions (Export Submissions, Get Submission, List Submissions). Looking up runs straight away and changes nothing. The other actions create or change submissions in KoboToolbox.

How does Flann connect to KoboToolbox?

Open Connectors in Flann, choose KoboToolbox and paste your KoboToolbox API key into a secure form. You will find the key in your KoboToolbox account settings. Once it is connected, Flann can use 9 actions in KoboToolbox.

How do I ask Flann to do something in KoboToolbox?

Message Flann on WhatsApp the way you would message a colleague, or send a voice note. Flann picks the KoboToolbox action that fits and asks if anything is missing.

Does connecting KoboToolbox cost extra?

No. KoboToolbox is included in every Flann plan, along with every other app Flann connects to.

Put KoboToolbox to work from WhatsApp.

Flann connects to the WhatsApp number you already use. Connect KoboToolbox and ask for what you need. Live in 24 hours.