Integrations / Forms & Surveys
Jotform on WhatsApp: manage labels with an AI agent
Flann turns Jotform into something you can message. Ask on WhatsApp, by text or voice note, and Flann does the work in Jotform for you. Forms are where customers tell you what they want. Reading them is the hard part. Connect Jotform and Flann reads every new response as it arrives, tells you on WhatsApp which ones need you, and drafts the replies so nobody who took the time to fill in your form is left waiting.
18 actions in Jotform. 12 only look things up, and 6 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Jotform
You do not need the exact wording. These are the kinds of messages Flann turns into Jotform actions.
“Look up the system plan in Jotform.”
“Look up the label in Jotform.”
“Create a label in Jotform.”
What Flann can work with in Jotform
Jotform gives Flann 18 actions across 8 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Labels | createdeletelook upupdate | 4 |
How the same label job compares, in Jotform directly and through Flann.
| Compare | Jotform on its ownEvery step is yours | With FlannThe work comes to your chat |
|---|---|---|
| How you ask | Log in and click through the screens | Text or voice note, in your own words |
| Looking things up about labels | By hand, screen by screen | 12 look-ups, answered straight away |
| Creating and updating | Typed in by hand | 6 changes, made from a message |
| Jotform records | All of them, one screen at a time | 8 kinds, from one chat |
| Set-up | Nothing new to set up | Your Jotform API key, once |
YesPartlyNo
Step by step: Jotform jobs you can hand to Flann
How a request turns into real Jotform actions, one step at a time.
Create a label from a voice note
- You message Flann on WhatsApp: “Create a label in Jotform with these details.”
- Flann runs
Get Labelin Jotform and shows you what it found. - Flann runs
Create Labelin Jotform. - Flann creates it in Jotform and confirms in the chat.
Get answers about your forms
- You message Flann on WhatsApp: “What is the latest on our forms in Jotform?”
- Flann runs
Get User Formsin Jotform and shows you what it found. - Nothing in Jotform is changed: these are look-ups, so they run straight away.
Check your folders from WhatsApp
- You message Flann on WhatsApp: “Show me where our folders in Jotform stand.”
- Flann runs
Get User Foldersin Jotform and shows you what it found. - Nothing in Jotform is changed: these are look-ups, so they run straight away.
Where Flann saves you time in Jotform
Small jobs, repeated often, are where the time goes. Here is how they change once Jotform is connected.
Morning round-up of new responses
Today
New submissions trickle into Jotform overnight. Checking them means opening the dashboard, clicking into each one and deciding which matter.
With Flann
“Anything new in Jotform since yesterday?”
Flann reads what came in and gives you a short list, urgent ones first, each with the name, the request and the time it arrived. Reading is instant.
What you stop doing: You stop clicking through submissions one by one.
Survey themes without the spreadsheet
Today
Feedback surveys produce long lists of comments. Making sense of them usually means exporting to a spreadsheet and reading for an evening.
With Flann
“What are customers saying in the latest survey?”
Flann reads the survey responses in Jotform and groups the comments into a handful of themes. Under each, it quotes a few real comments so you can judge the tone yourself. It is a look-up, so the answer comes straight away and nothing changes.
What you stop doing: Exporting results just to understand them is no longer part of your week.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Jotform
- Open Connectors in Flann and choose Jotform.
- Paste your Jotform API key into the secure form Flann opens. You will find the key in your Jotform account settings.
- Go back to WhatsApp and ask for what you need. Flann chooses the Jotform action and fills in the details.
Of the 18 Jotform actions, 12 only read. The other 6 create, update, send or delete. Disconnect Jotform in Connectors whenever you like.
Ways to use Jotform with Flann
Know what customers think
Ask Flann to summarise the latest survey. It reads Jotform and gives you the main points.
Follow up every enquiry
Make a quick form
Tell Flann what you want to ask. It prepares the form in Jotform for you to check.
Everything Flann can do in Jotform
Every Jotform action Flann can run, split into what it reads and what it changes.
Looks up 12
- Get System Plan
- Get User Details
- Get User Folders
- Get User Forms
- Get User History
- Get User Reports
- Get User Setting By Key
- Get User Settings
- Get User Submissions
- Get User Usage
- Get Label
- Get Label Resources
Changes 6
- Create Label
- Update User Settings
- Clone Form
- Delete Label
- Remove Resources from Label
- Update Label
More Forms & Surveys apps Flann works with
Common questions
What can Flann do with labels in Jotform?
Flann can create, delete, look up and update labels in Jotform, using 4 actions (Create Label, Delete Label, Get Label, Update Label). Looking up runs straight away and changes nothing. The other actions create or change labels in Jotform.
How does Flann connect to Jotform?
Open Connectors in Flann, choose Jotform and paste your Jotform API key into a secure form. You will find the key in your Jotform account settings. Once it is connected, Flann can use 18 actions in Jotform.
Do I need to open Jotform to use it with Flann?
No. Once Jotform is connected, you ask Flann on WhatsApp or in the Flann app, by text or voice note, and it does the work in Jotform.
Does connecting Jotform cost extra?
No. Jotform is included in every Flann plan, along with every other app Flann connects to.