Integrations / Notifications
Connect PushAlert to WhatsApp: subscribers and segments by chat
Flann is an AI agent your business talks to on WhatsApp. Connect PushAlert once, then ask Flann to look things up in it or get work done in it, by text or voice note. Joining PushAlert to Flann means fewer places to check. Conversations with customers or with your team still live in PushAlert, but you read them, sort them and answer them from WhatsApp, by text or by voice note. Replies are drafted in your tone.
9 actions in PushAlert. 3 only look things up, and 6 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in PushAlert
Send any of these on WhatsApp, in your own words. Flann finds the right PushAlert action and fills in the details from the conversation.
“Show me my segments in PushAlert.”
“Show me my notification stats in PushAlert.”
“Add subscribers in PushAlert.”
“Create a segment in PushAlert.”
“Send a web push notification from PushAlert.”
What Flann can work with in PushAlert
PushAlert gives Flann 9 actions across 4 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Segments | createdeletelook up | 3 |
| Subscribers | adddelete | 2 |
There are three ways to get subscribers work done in PushAlert. Side by side:
| Compare | In PushAlert yourselfYou click through each job | A rules toolRuns the steps you wired up | Flann on PushAlertYou ask, Flann does the clicking |
|---|---|---|---|
| Asking for something | Open the app and find the right page | Only what was wired up in advance | A WhatsApp message, typed or spoken |
| Finding answers about subscribers | Filters and searches you run yourself | Only the look-ups someone built | 3 look-ups, answered straight away |
| Making changes | Typed in by hand | Run unchecked once built | 6 changes, made from a message |
| PushAlert records | All of them, one screen at a time | Only the ones you wire up | 4 kinds, from one chat |
| Getting connected | Nothing new to set up | Someone builds and maintains each flow | Your PushAlert API key, once |
YesPartlyNo
Step by step: PushAlert jobs you can hand to Flann
Each step below names the PushAlert action Flann actually runs.
Create a segment from a voice note
- You message Flann on WhatsApp: “Create a segment in PushAlert with these details.”
- Flann runs
List Segmentsin PushAlert and shows you what it found. - Flann runs
Create Segmentin PushAlert. - Flann creates it in PushAlert and confirms in the chat.
Get answers about your notification stats
- You message Flann on WhatsApp: “What is the latest on our notification stats in PushAlert?”
- Flann runs
Get Notification Statsin PushAlert and shows you what it found. - Nothing in PushAlert is changed: these are look-ups, so they run straight away.
Repetitive PushAlert work Flann takes off your plate
These are the jobs that come back every day or every week. Message Flann instead, and keep the decisions for yourself.
Passing a case to the right person
Today
Handing a conversation to a colleague means assigning it in PushAlert and then explaining the whole story again in a separate message.
With Flann
“Give the wholesale enquiry from this morning to Dana with a summary”
Finding the enquiry in PushAlert, Flann writes Dana a short summary of what the customer wants and what has been said so far, then prepares the assignment. Dana gets the context without the thread.
What you stop doing: Re-telling a customer's story every time you delegate is over.
Warning customers about a delay
Today
When a delivery slips or you have to close early, you need to find everyone affected and tell each of them individually through PushAlert.
With Flann
“The van is late today. Let affected customers know and apologise”
Working out who is affected from today's orders and bookings, Flann drafts a short apology for each through PushAlert and shows you the recipient list first. Nobody outside that group is contacted.
What you stop doing: Finding everyone affected, and telling them individually, is no longer on you.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to PushAlert
- Search for PushAlert in Flann’s Connectors.
- Paste your PushAlert API key into the secure form Flann opens. You will find the key in your PushAlert account settings.
- From then on, message Flann on WhatsApp. It works in PushAlert whenever a request needs it.
Look-ups run as soon as you ask and change nothing in PushAlert. You can disconnect PushAlert from Connectors at any time.
Ways to use PushAlert with Flann
One place to ask from
Instead of opening PushAlert, ask Flann on WhatsApp. It reads the thread and gives you the short version.
Close the loop
Tell Flann a problem is solved. It prepares the update in PushAlert so nobody chases it twice.
See what is waiting
Ask what is unanswered. Flann checks PushAlert and lists the conversations that need you.
Everything Flann can do in PushAlert
The full list of PushAlert actions available to Flann once you connect it.
Looks up 3
- Get Notification Stats
- Get Subscriber Attributes
- List Segments
Changes 6
- Add Subscribers to Segment
- Create Segment
- Delete Segment
- Remove Subscribers from Segment
- Send Web Push Notification
- Set Subscriber Attributes
More Notifications apps Flann works with
Common questions
What can Flann do with segments in PushAlert?
Flann can create, delete and look up segments in PushAlert, using 3 actions (Create Segment, Delete Segment, List Segments). Looking up runs straight away and changes nothing. The other actions create or change segments in PushAlert.
What can Flann do with subscribers in PushAlert?
Flann can add and delete subscribers in PushAlert, using 2 actions (Add Subscribers to Segment, Remove Subscribers from Segment). Each one changes something in PushAlert.
How does Flann connect to PushAlert?
Open Connectors in Flann, choose PushAlert and paste your PushAlert API key into a secure form. You will find the key in your PushAlert account settings. Once it is connected, Flann can use 9 actions in PushAlert.
Can I use PushAlert from WhatsApp?
Yes. You talk to Flann on WhatsApp or in the Flann app, by text or voice note, and Flann works in PushAlert for you. You do not need to open PushAlert.
Is PushAlert included in my Flann plan?
Yes. Every Flann plan includes every app, PushAlert included.