Integrations / Team Chat
Connect Microsoft Teams to WhatsApp: members, channels and messages by chat
Flann is an AI agent your business talks to on WhatsApp. Connect Microsoft Teams once, then ask Flann to look things up in it or get work done in it, by text or voice note. Joining Microsoft Teams to Flann means fewer places to check. Conversations with customers or with your team still live in Microsoft Teams, but you read them, sort them and answer them from WhatsApp, by text or by voice note. Replies are drafted in your tone.
158 actions in Microsoft Teams. 70 only look things up, and 88 create, update, send or delete. You connect with a one-click sign-in.
What you can ask Flann to do in Microsoft Teams
Send any of these on WhatsApp, in your own words. Flann finds the right Microsoft Teams action and fills in the details from the conversation.
“Find files in Microsoft Teams.”
“Find messages in Microsoft Teams.”
“Show me my team members in Microsoft Teams.”
“Add a member in Microsoft Teams.”
“Create a chat in Microsoft Teams.”
“Add team members in Microsoft Teams.”
What Flann can work with in Microsoft Teams
Microsoft Teams gives Flann 158 actions across 50 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Channels | archivecreatedeletelook upupdate | 8 |
| Members | addlook updeleteupdate | 8 |
| Chats | look upmarkcreateupdate | 7 |
| Online meetings | createdeletelook upupdate | 6 |
| Teams | archivecreatedeletelook upupdate | 6 |
| Open shifts | createdeletelook upupdate | 5 |
| Channel messages | look upsendupdate | 4 |
| Messages | look upsearchsend | 4 |
Doing it yourself, wiring up a rule, or asking an agent: here is how they compare for Microsoft Teams.
| Compare | Microsoft Teams on its ownEvery step is yours | A fixed workflowTriggers built in advance | With FlannThe work comes to your chat |
|---|---|---|---|
| How you ask | Log in and click through the screens | Only what was wired up in advance | Text or voice note, in your own words |
| Looking things up about members | By hand, screen by screen | Only the look-ups someone built | 70 look-ups, answered straight away |
| Creating and updating | Typed in by hand | Run unchecked once built | 88 changes, made from a message |
| Microsoft Teams records | All of them, one screen at a time | Only the ones you wire up | 50 kinds, from one chat |
| Set-up | Nothing new to set up | Someone builds and maintains each flow | One sign-in to Microsoft Teams |
YesPartlyNo
Step by step: Microsoft Teams jobs you can hand to Flann
Each step below names the Microsoft Teams action Flann actually runs.
Create a member from a voice note
- You message Flann on WhatsApp: “Create a member in Microsoft Teams with these details.”
- Flann runs
List team membersin Microsoft Teams and shows you what it found. - Flann runs
Add member to channelin Microsoft Teams. - Flann creates it in Microsoft Teams and confirms in the chat.
Fix a channel without opening Microsoft Teams
- You message Flann on WhatsApp: “Change the channel in Microsoft Teams: here is what is different.”
- Flann runs
List team channelsin Microsoft Teams and shows you what it found. - Flann runs
Update Teams channelin Microsoft Teams. - Flann makes the change in Microsoft Teams and confirms in the chat.
Find a message and send it
- You message Flann on WhatsApp: “Find the message we talked about in Microsoft Teams and send it.”
- Flann runs
List messages to yourselfin Microsoft Teams and shows you what it found. - Flann runs
Send a message to yourselfin Microsoft Teams. - It confirms in the chat once it is sent.
Repetitive Microsoft Teams work Flann takes off your plate
These are the jobs that come back every day or every week. Message Flann instead, and keep the decisions for yourself.
Sorting the queue by urgency
Today
Opening Microsoft Teams each morning means reading every new ticket before you know which one is on fire.
With Flann
“What came in overnight? Urgent ones first”
Reading every new conversation in Microsoft Teams, Flann groups them into urgent, routine and can-wait, and gives you a line on each urgent one. Nothing is changed.
What you stop doing: Reading the whole queue to find the one urgent message stops being your morning.
Warning customers about a delay
Today
When a delivery slips or you have to close early, you need to find everyone affected and tell each of them individually through Microsoft Teams.
With Flann
“The van is late today. Let affected customers know and apologise”
Working out who is affected from today's orders and bookings, Flann drafts a short apology for each through Microsoft Teams and shows you the recipient list first. Nobody outside that group is contacted.
What you stop doing: Finding everyone affected, and telling them individually, is no longer on you.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Microsoft Teams
- In Flann, go to Connectors and find Microsoft Teams.
- Sign in to your Microsoft Teams account on the secure page that opens and allow access. There is no developer account or API key to set up.
- From then on, message Flann on WhatsApp. It works in Microsoft Teams whenever a request needs it.
Look-ups run as soon as you ask and change nothing in Microsoft Teams. You can disconnect Microsoft Teams from Connectors at any time.
Ways to use Microsoft Teams with Flann
Close the loop
Tell Flann a problem is solved. It prepares the update in Microsoft Teams so nobody chases it twice.
See what is waiting
Ask what is unanswered. Flann checks Microsoft Teams and lists the conversations that need you.
One place to ask from
Instead of opening Microsoft Teams, ask Flann on WhatsApp. It reads the thread and gives you the short version.
Everything Flann can do in Microsoft Teams
The full list of Microsoft Teams actions available to Flann once you connect it.
Looks up 70
- Get chat message
- Get meeting recording content
- Get meeting transcript content
- Get primary channel
- Get schedule
- Get Team
- Get team channel
- Get Team Operation Status
- Get time off reason
- Get User Profile
- List channel messages
- List Communications Call Operations
- List Group Team Operations
- List meeting recordings
- List meeting transcripts
- List team members
- List Team Operations
- List user's chat members
- Search Teams files
- Search Teams messages
- Who Am I
- Get all chats
- Get call operation
- Get channel files folder
- Get channel message reply
- Get channel tab
- Get chat
- Get chat member
- Get day note
- Get installed app in team
and 40 more
Changes 88
- Add chat member
- Add member to channel
- Add member to team
- Add team members (bulk)
- Archive channel
- Archive team channel
- Archive Teams team
- Clone Team
- Create Call Operation
- Create Chat
- Create online meeting
- Create open shifts
- Create Team
- Create Team From Group
- Create team schedule shift
- Create time off
- Create time off reason
- Delete channel tab
- Delete open shift
- Delete team channel
- Delete team schedule day note
- Delete team schedule shift
- Delete team scheduling group
- Delete Teams team
- Delete time off
- Delete time off reason
- Delete time off request
- Delete User Online Meeting
- Remove channel email address
- Remove chat member
and 58 more
More Team Chat apps Flann works with
SlackCommon questions
What can Flann do with channels in Microsoft Teams?
Flann can archive, create, delete, look up and update channels in Microsoft Teams, using 8 actions (Archive channel, Archive team channel, Create a channel, Create channel in group team and more). Looking up runs straight away and changes nothing. The other actions create or change channels in Microsoft Teams.
What can Flann do with members in Microsoft Teams?
Flann can add, look up, delete and update members in Microsoft Teams, using 8 actions (Add member to channel, Add member to team, Add team members (bulk), Get team member and more). Looking up runs straight away and changes nothing. The other actions create or change members in Microsoft Teams.
How does Flann connect to Microsoft Teams?
Open Connectors in Flann, choose Microsoft Teams and sign in to your Microsoft Teams account on a secure page. There is no developer account or API key to set up. Once it is connected, Flann can use 158 actions in Microsoft Teams.
Can I use Microsoft Teams from WhatsApp?
Yes. You talk to Flann on WhatsApp or in the Flann app, by text or voice note, and Flann works in Microsoft Teams for you. You do not need to open Microsoft Teams.
Which Flann plan do I need for Microsoft Teams?
Any of them. Every Flann plan includes Microsoft Teams and every other app.