Integrations / Human Resources
Kintone on WhatsApp: manage users with an AI agent
Flann turns Kintone into something you can message. Ask on WhatsApp, by text or voice note, and Flann does the work in Kintone for you. Hiring drags when the shortlist lives in one place and your attention lives in another. With Kintone connected, Flann brings applicants, interview notes and next steps into the chat you already check all day. You decide who moves forward. Flann prepares the update and waits.
16 actions in Kintone. 4 only look things up, and 12 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Kintone
You do not need the exact wording. These are the kinds of messages Flann turns into Kintone actions.
“Show me my departments or groups in Kintone.”
“Create groups in Kintone.”
“Create departments in Kintone.”
What Flann can work with in Kintone
Kintone gives Flann 16 actions across 8 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Users | createlook upupdate | 3 |
| Departments | createupdate | 3 |
| Groups | createupdate | 3 |
| Departments or groups | deletelook up | 2 |
Here is what changes when Kintone goes through Flann instead of its own screens.
| Compare | Kintone on its ownEvery step is yours | With FlannThe work comes to your chat |
|---|---|---|
| How you ask | Open the app and find the right page | A WhatsApp message, typed or spoken |
| Finding answers about users | Filters and searches you run yourself | 4 look-ups, answered straight away |
| Making changes | Typed in by hand | 12 changes, made from a message |
| Kintone records | All of them, one screen at a time | 8 kinds, from one chat |
| Getting connected | Nothing new to set up | Your Kintone API key, once |
YesPartlyNo
Step by step: Kintone jobs you can hand to Flann
How a request turns into real Kintone actions, one step at a time.
Create a user from a voice note
- You message Flann on WhatsApp: “Create a user in Kintone with these details.”
- Flann runs
List Usersin Kintone and shows you what it found. - Flann runs
Create Usersin Kintone. - Flann creates it in Kintone and confirms in the chat.
Get answers about your accesses
- You message Flann on WhatsApp: “What is the latest on our accesses in Kintone?”
- Flann runs
Get User Accessin Kintone and shows you what it found. - Nothing in Kintone is changed: these are look-ups, so they run straight away.
Clean up departments or groups you no longer need
- You message Flann on WhatsApp: “Which departments or groups in Kintone are out of date? Remove the ones I confirm.”
- Flann runs
List Departments or Groupsin Kintone and shows you what it found. - Flann runs
Delete Users, Departments, or Groupsin Kintone. - Each removal is confirmed in the chat.
Where Flann saves you time in Kintone
Small jobs, repeated often, are where the time goes. Here is how they change once Kintone is connected.
Rota questions answered on the spot
Today
Someone always asks who is on this weekend. Finding out means opening the rota, scrolling to the right week and squinting at initials.
With Flann
“Who’s working the Saturday close?”
From the rota in Kintone, Flann replies with the names and shift times.
What you stop doing: The rota no longer needs you as its search engine.
Sick days logged as they happen
Today
A staff member calls in sick early in the morning. Recording it in Kintone slides down the list, and the absence record drifts out of date.
With Flann
“Marco’s off sick today. Log it and tell me who can cover.”
Two things happen at once. Flann prepares the absence entry in Kintone and checks who is free to cover the shift, then sends you the entry and a short list of options together.
What you stop doing: Juggling the sick call, the record and the cover search at once is behind you.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Kintone
- In Flann, go to Connectors and find Kintone.
- Paste your Kintone API key into the secure form Flann opens. You will find the key in your Kintone account settings.
- Go back to WhatsApp and ask for what you need. Flann chooses the Kintone action and fills in the details.
Of the 16 Kintone actions, 4 only read. The other 12 create, update, send or delete. Disconnect Kintone in Connectors whenever you like.
Ways to use Kintone with Flann
Handle requests quickly
A staff member asks for time off.
Keep records current
Tell Flann what changed.
Find the candidate
Ask about an applicant. Flann pulls their details from Kintone into the chat.
Everything Flann can do in Kintone
Every Kintone action Flann can run, split into what it reads and what it changes.
Looks up 4
- Get User Access
- List Department or Group Members
- List Departments or Groups
- List Users
Changes 12
- Change User Login Codes
- Create Departments
- Create Groups
- Create Users
- Delete Users, Departments, or Groups
- Replace Group Users
- Replace User Departments
- Replace User Groups
- Set User Service Assignments
- Update Departments
- Update Groups
- Update Users
More Human Resources apps Flann works with
GreenhouseCommon questions
What can Flann do with users in Kintone?
Flann can create, look up and update users in Kintone, using 3 actions (Create Users, List Users, Update Users). Looking up runs straight away and changes nothing. The other actions create or change users in Kintone.
What can Flann do with departments in Kintone?
Flann can create and update departments in Kintone, using 3 actions (Create Departments, Replace User Departments, Update Departments). Each one changes something in Kintone.
How does Flann connect to Kintone?
Open Connectors in Flann, choose Kintone and paste your Kintone API key into a secure form. You will find the key in your Kintone account settings. Once it is connected, Flann can use 16 actions in Kintone.
Do I need to open Kintone to use it with Flann?
No. Once Kintone is connected, you ask Flann on WhatsApp or in the Flann app, by text or voice note, and it does the work in Kintone.
Which Flann plan do I need for Kintone?
Any of them. Every Flann plan includes Kintone and every other app.