Integrations / Human Resources
Manage Connecteam users from WhatsApp
Flann connects Connecteam to the WhatsApp chat you already run your business from. You ask, and Flann picks the right Connecteam action. Connecteam knows who works for you, when they are off and who is applying to join. Flann reads it for you. Ask in a text or a voice note and the answer comes straight from Connecteam, not from memory or a spreadsheet someone forgot to update.
16 actions in Connecteam. 13 only look things up, and 3 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Connecteam
Type it or say it in a voice note. Flann works out which Connecteam action you mean.
“Look up the chat in Connecteam.”
“Show me my forms in Connecteam.”
“Show me my task boards in Connecteam.”
What Flann can work with in Connecteam
Connecteam gives Flann 16 actions across 8 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Users | archivecreatelook up | 3 |
Here is what changes when Connecteam goes through Flann instead of its own screens.
| Compare | In Connecteam yourselfYou click through each job | Flann on ConnecteamYou ask, Flann does the clicking |
|---|---|---|
| Asking for something | Log in and click through the screens | Text or voice note, in your own words |
| Looking things up about users | By hand, screen by screen | 13 look-ups, answered straight away |
| Creating and updating | Typed in by hand | 3 changes, made from a message |
| Connecteam records | All of them, one screen at a time | 8 kinds, from one chat |
| Set-up | Nothing new to set up | Your Connecteam API key, once |
YesPartlyNo
Step by step: Connecteam jobs you can hand to Flann
What happens between your message and the result in Connecteam.
Create a user from a voice note
- You message Flann on WhatsApp: “Create a user in Connecteam with these details.”
- Flann runs
Get Usersin Connecteam and shows you what it found. - Flann runs
Create Usersin Connecteam. - Flann creates it in Connecteam and confirms in the chat.
Get answers about your forms
- You message Flann on WhatsApp: “What is the latest on our forms in Connecteam?”
- Flann runs
Get Formsin Connecteam and shows you what it found. - Nothing in Connecteam is changed: these are look-ups, so they run straight away.
Check your chats from WhatsApp
- You message Flann on WhatsApp: “Show me where our chats in Connecteam stand.”
- Flann runs
Get Chatin Connecteam and shows you what it found. - Nothing in Connecteam is changed: these are look-ups, so they run straight away.
The Connecteam jobs you can stop doing yourself
You stay in charge of what goes out. Flann does the reading, the drafting and the chasing.
Rota questions answered on the spot
Today
Someone always asks who is on this weekend. Finding out means opening the rota, scrolling to the right week and squinting at initials.
With Flann
“Who’s working the Saturday close?”
From the rota in Connecteam, Flann replies with the names and shift times.
What you stop doing: The rota no longer needs you as its search engine.
New starter checklist
Today
Each new hire needs the same things set up, and something usually slips: a contract unsigned, bank details missing, a first shift not booked.
With Flann
“What’s still missing for Lena before she starts on Monday?”
Using Lena’s file in Connecteam, Flann compares what is there with the steps you normally complete and tells you what is outstanding. It can draft a friendly reminder asking her for the missing documents.
What you stop doing: Gaps stop turning up on someone’s first morning.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Connecteam
- Open Connectors in Flann and choose Connecteam.
- Paste your Connecteam API key into the secure form Flann opens. You will find the key in your Connecteam account settings.
- Go back to WhatsApp and ask for what you need. Flann chooses the Connecteam action and fills in the details.
Reading from Connecteam is instant. Connecteam stays connected until you remove it in Connectors.
Ways to use Connecteam with Flann
Find the candidate
Ask about an applicant. Flann pulls their details from Connecteam into the chat.
Who is in this week
Ask Flann who is off this week. It checks Connecteam and tells you before you plan the rota.
Handle requests quickly
A staff member asks for time off.
Everything Flann can do in Connecteam
All 16 Connecteam actions, as Flann sees them.
Looks up 13
- Get Chat
- Get Custom Field Categories
- Get Custom Fields
- Get Forms
- Get Jobs
- Get Performance Indicators
- Get Policy Types
- Get Publishers
- Get Schedulers
- Get Smart Groups
- Get Task Boards
- Get Users
- List Me
Changes 3
- Archive Users
- Create Users
- Generate Upload URL
More Human Resources apps Flann works with
Common questions
What can Flann do with users in Connecteam?
Flann can archive, create and look up users in Connecteam, using 3 actions (Archive Users, Create Users, Get Users). Looking up runs straight away and changes nothing. The other actions create or change users in Connecteam.
How does Flann connect to Connecteam?
Open Connectors in Flann, choose Connecteam and paste your Connecteam API key into a secure form. You will find the key in your Connecteam account settings. Once it is connected, Flann can use 16 actions in Connecteam.
How do I ask Flann to do something in Connecteam?
Message Flann on WhatsApp the way you would message a colleague, or send a voice note. Flann picks the Connecteam action that fits and asks if anything is missing.
Does connecting Connecteam cost extra?
No. Connecteam is included in every Flann plan, along with every other app Flann connects to.