Integrations / Forms & Surveys
Manage Datascope locations from WhatsApp
Flann connects Datascope to the WhatsApp chat you already run your business from. You ask, and Flann picks the right Datascope action. When a response reads like a complaint, Flann does not bury it in a summary. It flags it, says why, and routes it to the right person on your team.
19 actions in Datascope. 11 only look things up, and 8 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Datascope
Type it or say it in a voice note. Flann works out which Datascope action you mean.
“Look up the forms list in Datascope.”
“Show me my last tickets in Datascope.”
“Show me my last generated files in Datascope.”
“Create a task assignment in Datascope.”
“Create an element in Datascope.”
“Create a location in Datascope.”
What Flann can work with in Datascope
Datascope gives Flann 19 actions across 9 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Locations | createlook upupdate | 3 |
| Elements | createlook upupdate | 4 |
Side by side, the two ways of working in Datascope:
| Compare | In Datascope yourselfYou click through each job | Flann on DatascopeYou ask, Flann does the clicking |
|---|---|---|
| Asking for something | Open the app and find the right page | A WhatsApp message, typed or spoken |
| Finding answers about locations | Filters and searches you run yourself | 11 look-ups, answered straight away |
| Making changes | Typed in by hand | 8 changes, made from a message |
| Datascope records | All of them, one screen at a time | 9 kinds, from one chat |
| Getting connected | Nothing new to set up | Your Datascope API key, once |
YesPartlyNo
Step by step: Datascope jobs you can hand to Flann
What happens between your message and the result in Datascope.
Create a location from a voice note
- You message Flann on WhatsApp: “Create a location in Datascope with these details.”
- Flann runs
Get All Locationsin Datascope and shows you what it found. - Flann runs
Create Locationin Datascope. - Flann creates it in Datascope and confirms in the chat.
Fix an element without opening Datascope
- You message Flann on WhatsApp: “Change the element in Datascope: here is what is different.”
- Flann runs
Get all list elementsin Datascope and shows you what it found. - Flann runs
Update List Elementin Datascope. - Flann makes the change in Datascope and confirms in the chat.
Get answers about your forms
- You message Flann on WhatsApp: “What is the latest on our forms in Datascope?”
- Flann runs
Get Forms Listin Datascope and shows you what it found. - Nothing in Datascope is changed: these are look-ups, so they run straight away.
The Datascope jobs you can stop doing yourself
You stay in charge of what goes out. Flann does the reading, the drafting and the chasing.
Survey themes without the spreadsheet
Today
Feedback surveys produce long lists of comments. Making sense of them usually means exporting to a spreadsheet and reading for an evening.
With Flann
“What are customers saying in the latest survey?”
Flann reads the survey responses in Datascope and groups the comments into a handful of themes. Under each, it quotes a few real comments so you can judge the tone yourself. It is a look-up, so the answer comes straight away and nothing changes.
What you stop doing: Exporting results just to understand them is no longer part of your week.
Complaints spotted and routed
Today
An unhappy customer sometimes uses the feedback form instead of calling. Their message sits among the compliments until someone notices it days later.
With Flann
“Did anyone complain in the feedback form this week?”
Scanning the week’s responses in Datascope, Flann pulls out anything that reads as a complaint and suggests who on your team should deal with each one. It drafts a handover note with the details.
What you stop doing: A complaint can no longer hide in a list of happy responses.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Datascope
- Search for Datascope in Flann’s Connectors.
- Paste your Datascope API key into the secure form Flann opens. You will find the key in your Datascope account settings.
- Ask Flann for what you need on WhatsApp, by text or voice note. It picks the right Datascope action itself.
Reading from Datascope is instant. Datascope stays connected until you remove it in Connectors.
Ways to use Datascope with Flann
Follow up every enquiry
See new responses
Ask what came in today. Flann reads Datascope and gives you the responses that need attention.
Know what customers think
Ask Flann to summarise the latest survey. It reads Datascope and gives you the main points.
Everything Flann can do in Datascope
All 19 Datascope actions, as Flann sees them.
Looks up 11
- Get all list elements
- Get All Locations
- Get Answers V4
- Get Answers With Full Metadata
- Get Forms List
- Get Last Tickets
- Get Ticket Types
- List Last Generated Files
- List Notifications
- Get Form Schema
- Get List Element
Changes 8
- Bulk update list elements
- Change Form Answer
- Create List
- Create List Element
- Create Location
- Create Task Assignment
- Update List Element
- Update Location
More Forms & Surveys apps Flann works with
Formbricks
TypeformCommon questions
What can Flann do with locations in Datascope?
Flann can create, look up and update locations in Datascope, using 3 actions (Create Location, Get All Locations, Update Location). Looking up runs straight away and changes nothing. The other actions create or change locations in Datascope.
What can Flann do with elements in Datascope?
Flann can create, look up and update elements in Datascope, using 4 actions (Create List Element, Get all list elements, Get List Element, Update List Element). Looking up runs straight away and changes nothing. The other actions create or change elements in Datascope.
How does Flann connect to Datascope?
Open Connectors in Flann, choose Datascope and paste your Datascope API key into a secure form. You will find the key in your Datascope account settings. Once it is connected, Flann can use 19 actions in Datascope.
How do I ask Flann to do something in Datascope?
Message Flann on WhatsApp the way you would message a colleague, or send a voice note. Flann picks the Datascope action that fits and asks if anything is missing.
Is Datascope included in my Flann plan?
Yes. Every Flann plan includes every app, Datascope included.