Integrations / Forms & Surveys
Manage Formdesk forms from WhatsApp
Flann connects Formdesk to the WhatsApp chat you already run your business from. You ask, and Flann picks the right Formdesk action. Many businesses run on a contact form and good intentions. With Formdesk connected, Flann notices new submissions, checks whether the person is already a customer in your other apps and drafts a reply that fits. You stay in charge of what goes out.
20 actions in Formdesk. 9 only look things up, and 11 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Formdesk
Type it or say it in a voice note. Flann works out which Formdesk action you mean.
“Look up the form list in Formdesk.”
“Show me my form visitors in Formdesk.”
“Delete the form in Formdesk.”
“Create a Multi-Page form in Formdesk.”
“Create an entry in Formdesk.”
What Flann can work with in Formdesk
Formdesk gives Flann 20 actions across 5 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Forms | deletelook upupdate | 4 |
| Visitors | createdeletelook upupdate | 4 |
| Entries | createdelete | 2 |
How the same form job compares, in Formdesk directly and through Flann.
| Compare | Formdesk on its ownEvery step is yours | With FlannThe work comes to your chat |
|---|---|---|
| How you ask | Log in and click through the screens | Text or voice note, in your own words |
| Looking things up about forms | By hand, screen by screen | 9 look-ups, answered straight away |
| Creating and updating | Typed in by hand | 11 changes, made from a message |
| Formdesk records | All of them, one screen at a time | 5 kinds, from one chat |
| Set-up | Nothing new to set up | Your Formdesk API key, once |
YesPartlyNo
Step by step: Formdesk jobs you can hand to Flann
What happens between your message and the result in Formdesk.
Fix a form without opening Formdesk
- You message Flann on WhatsApp: “Change the form in Formdesk: here is what is different.”
- Flann runs
Get Form Detailsin Formdesk and shows you what it found. - Flann runs
Update Formin Formdesk. - Flann makes the change in Formdesk and confirms in the chat.
Create a visitor from a voice note
- You message Flann on WhatsApp: “Create a visitor in Formdesk with these details.”
- Flann runs
Get Visitor Detailsin Formdesk and shows you what it found. - Flann runs
Create Visitorin Formdesk. - Flann creates it in Formdesk and confirms in the chat.
Get answers about your form visitors
- You message Flann on WhatsApp: “What is the latest on our form visitors in Formdesk?”
- Flann runs
Get Form Visitorsin Formdesk and shows you what it found. - Nothing in Formdesk is changed: these are look-ups, so they run straight away.
The Formdesk jobs you can stop doing yourself
You stay in charge of what goes out. Flann does the reading, the drafting and the chasing.
Morning round-up of new responses
Today
New submissions trickle into Formdesk overnight. Checking them means opening the dashboard, clicking into each one and deciding which matter.
With Flann
“Anything new in Formdesk since yesterday?”
Flann reads what came in and gives you a short list, urgent ones first, each with the name, the request and the time it arrived. Reading is instant.
What you stop doing: You stop clicking through submissions one by one.
Quote requests sorted by promise
Today
Every quote request gets the same treatment, whether it is a large job or a curious browser. Your team spends as long on the small ones as on the big ones.
With Flann
“Which quote requests in Formdesk look worth a call today?”
Flann sorts the requests in Formdesk by what people told you: budget, timing, size of job. You get a short list with a line on why each one made it.
What you stop doing: Every enquiry stops looking equally urgent.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Formdesk
- In Flann, go to Connectors and find Formdesk.
- Paste your Formdesk API key into the secure form Flann opens. You will find the key in your Formdesk account settings.
- Go back to WhatsApp and ask for what you need. Flann chooses the Formdesk action and fills in the details.
Reading from Formdesk is instant. Formdesk stays connected until you remove it in Connectors.
Ways to use Formdesk with Flann
See new responses
Ask what came in today. Flann reads Formdesk and gives you the responses that need attention.
Follow up every enquiry
Make a quick form
Tell Flann what you want to ask. It prepares the form in Formdesk for you to check.
Everything Flann can do in Formdesk
All 20 Formdesk actions, as Flann sees them.
Looks up 9
- Get Field Details
- Get Form Details
- Get Form Fields
- Get Form List
- Get Form Visitors
- Get Visitor Details
- Manage Visitor Entries
- Validate Formdesk Authentication
- KVK Handelsregister Lookup
Changes 11
- Create Field
- Create Formdesk Entry
- Create Multi-Page Form
- Create Visitor
- Delete Field in Formdesk
- Delete Form in Formdesk
- Delete Formdesk Entry
- Delete Visitor in Formdesk
- Update Field
- Update Form
- Update Visitor
More Forms & Surveys apps Flann works with
Common questions
What can Flann do with forms in Formdesk?
Flann can delete, look up and update forms in Formdesk, using 4 actions (Delete Form in Formdesk, Get Form Details, Get Form List, Update Form). Looking up runs straight away and changes nothing. The other actions create or change forms in Formdesk.
What can Flann do with visitors in Formdesk?
Flann can create, delete, look up and update visitors in Formdesk, using 4 actions (Create Visitor, Delete Visitor in Formdesk, Get Visitor Details, Update Visitor). Looking up runs straight away and changes nothing. The other actions create or change visitors in Formdesk.
How does Flann connect to Formdesk?
Open Connectors in Flann, choose Formdesk and paste your Formdesk API key into a secure form. You will find the key in your Formdesk account settings. Once it is connected, Flann can use 20 actions in Formdesk.
How do I ask Flann to do something in Formdesk?
Message Flann on WhatsApp the way you would message a colleague, or send a voice note. Flann picks the Formdesk action that fits and asks if anything is missing.
Which Flann plan do I need for Formdesk?
Any of them. Every Flann plan includes Formdesk and every other app.