Integrations / Forms & Surveys
Formbricks on WhatsApp: manage contacts, surveys and files with an AI agent
Flann turns Formbricks into something you can message. Ask on WhatsApp, by text or voice note, and Flann does the work in Formbricks for you. Forms are where customers tell you what they want. Reading them is the hard part. Connect Formbricks and Flann reads every new response as it arrives, tells you on WhatsApp which ones need you, and drafts the replies so nobody who took the time to fill in your form is left waiting.
45 actions in Formbricks. 24 only look things up, and 21 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Formbricks
You do not need the exact wording. These are the kinds of messages Flann turns into Formbricks actions.
“Show me my surveys in Formbricks.”
“Show me my contacts in Formbricks.”
“Show me my responses in Formbricks.”
“Create a survey in Formbricks.”
“Create a contact in Formbricks.”
“Upload a public file in Formbricks.”
What Flann can work with in Formbricks
Formbricks gives Flann 45 actions across 14 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Contacts | createlook upupload | 4 |
| Surveys | createdeletelook upupdate | 4 |
| Survey responses | createdeleteupdate | 3 |
| Files | upload | 2 |
| Teams | deletelook up | 2 |
| Action classes | createlook up | 2 |
| Persons | deletelook up | 2 |
Here is what changes when Formbricks goes through Flann instead of its own screens.
| Compare | In Formbricks yourselfYou click through each job | Flann on FormbricksYou ask, Flann does the clicking |
|---|---|---|
| Asking for something | Log in and click through the screens | Text or voice note, in your own words |
| Looking things up about contacts | By hand, screen by screen | 24 look-ups, answered straight away |
| Creating and updating | Typed in by hand | 21 changes, made from a message |
| Formbricks records | All of them, one screen at a time | 14 kinds, from one chat |
| Set-up | Nothing new to set up | Your Formbricks API key, once |
YesPartlyNo
Step by step: Formbricks jobs you can hand to Flann
How a request turns into real Formbricks actions, one step at a time.
Create a contact from a voice note
- You message Flann on WhatsApp: “Create a contact in Formbricks with these details.”
- Flann runs
Get All Contactsin Formbricks and shows you what it found. - Flann runs
Create Contactin Formbricks. - Flann creates it in Formbricks and confirms in the chat.
Fix a survey without opening Formbricks
- You message Flann on WhatsApp: “Change the survey in Formbricks: here is what is different.”
- Flann runs
List Surveysin Formbricks and shows you what it found. - Flann runs
Update Surveyin Formbricks. - Flann makes the change in Formbricks and confirms in the chat.
Clean up teams you no longer need
- You message Flann on WhatsApp: “Which teams in Formbricks are out of date? Remove the ones I confirm.”
- Flann runs
List Organization Teamsin Formbricks and shows you what it found. - Flann runs
Delete Teamin Formbricks. - Each removal is confirmed in the chat.
Where Flann saves you time in Formbricks
Small jobs, repeated often, are where the time goes. Here is how they change once Formbricks is connected.
Survey themes without the spreadsheet
Today
Feedback surveys produce long lists of comments. Making sense of them usually means exporting to a spreadsheet and reading for an evening.
With Flann
“What are customers saying in the latest survey?”
Flann reads the survey responses in Formbricks and groups the comments into a handful of themes. Under each, it quotes a few real comments so you can judge the tone yourself. It is a look-up, so the answer comes straight away and nothing changes.
What you stop doing: Exporting results just to understand them is no longer part of your week.
Event sign-ups at a glance
Today
Before a class, tasting or open day you want to know who is coming. Counting sign-ups means filtering responses and weeding out duplicates.
With Flann
“Who’s signed up for Thursday’s tasting, and any dietary notes?”
Flann reads the sign-ups in Formbricks, sets aside obvious duplicates and lists the names with their notes. Dietary and access needs go to the top.
What you stop doing: The guest list no longer gets built by hand.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Formbricks
- Search for Formbricks in Flann’s Connectors.
- Paste your Formbricks API key into the secure form Flann opens. You will find the key in your Formbricks account settings.
- Go back to WhatsApp and ask for what you need. Flann chooses the Formbricks action and fills in the details.
Of the 45 Formbricks actions, 24 only read. The other 21 create, update, send or delete. Disconnect Formbricks in Connectors whenever you like.
Ways to use Formbricks with Flann
Make a quick form
Tell Flann what you want to ask. It prepares the form in Formbricks for you to check.
Follow up every enquiry
Know what customers think
Ask Flann to summarise the latest survey. It reads Formbricks and gives you the main points.
Everything Flann can do in Formbricks
Every Formbricks action Flann can run, split into what it reads and what it changes.
Looks up 24
- List Client Environment
- List Contact Attribute Keys
- List Management Me
- List Management People
- Check Health
- Get Account Info
- Get All Contacts
- Get Attribute Class
- Get Client Contacts State
- Get Contact Attribute Key
- Get Contact by ID
- Get Me
- Get Person by ID
- Get Responses
- Get Roles
- Get Webhook
- List Action Classes
- List Attribute Classes
- List Health
- List Management Contact Attributes
- List Organization Teams
- List Organizations Project Teams
- List Surveys
- List Webhooks
Changes 21
- Create Client User
- Create Action Class
- Create Attribute Class
- Create Contact
- Create Display
- Create Survey
- Create Survey Response
- Create Webhook
- Delete Attribute Class
- Delete Person
- Delete Survey
- Delete Survey Response
- Delete Team
- Delete Webhook
- Update Contact Attributes
- Update Survey
- Update Survey Response
- Update Webhook
- Upload Bulk Contacts
- Upload Private File
- Upload Public File
More Forms & Surveys apps Flann works with
Typeform
DelightedCommon questions
What can Flann do with contacts in Formbricks?
Flann can create, look up and upload contacts in Formbricks, using 4 actions (Create Contact, Get All Contacts, Get Contact by ID, Upload Bulk Contacts). Looking up runs straight away and changes nothing. The other actions create or change contacts in Formbricks.
What can Flann do with surveys in Formbricks?
Flann can create, delete, look up and update surveys in Formbricks, using 4 actions (Create Survey, Delete Survey, List Surveys, Update Survey). Looking up runs straight away and changes nothing. The other actions create or change surveys in Formbricks.
How does Flann connect to Formbricks?
Open Connectors in Flann, choose Formbricks and paste your Formbricks API key into a secure form. You will find the key in your Formbricks account settings. Once it is connected, Flann can use 45 actions in Formbricks.
Do I need to open Formbricks to use it with Flann?
No. Once Formbricks is connected, you ask Flann on WhatsApp or in the Flann app, by text or voice note, and it does the work in Formbricks.
Is Formbricks included in my Flann plan?
Yes. Every Flann plan includes every app, Formbricks included.