Integrations / AI Chatbots
Connect Botbaba to WhatsApp: contacts, templates and tags by chat
Flann is an AI agent your business talks to on WhatsApp. Connect Botbaba once, then ask Flann to look things up in it or get work done in it, by text or voice note. Phone calls, text messages, help desk tickets and alerts all compete for the same pair of hands. Connecting Botbaba lets Flann watch that stream with you.
42 actions in Botbaba. 24 only look things up, and 18 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Botbaba
Send any of these on WhatsApp, in your own words. Flann finds the right Botbaba action and fills in the details from the conversation.
“Look up the contact in Botbaba.”
“Look up the message in Botbaba.”
“Show me my contact analytics in Botbaba.”
“Delete the contact in Botbaba.”
“Delete the conversation flow in Botbaba.”
“Delete the broadcast campaign in Botbaba.”
What Flann can work with in Botbaba
Botbaba gives Flann 42 actions across 12 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Templates | deletelook upupdate | 4 |
| Contacts | deletelook upupdate | 3 |
| Tags | deletelook upupdate | 3 |
| Broadcasts | look up | 2 |
| Flows | look up | 2 |
There are three ways to get contacts work done in Botbaba. Side by side:
| Compare | Botbaba on its ownEvery step is yours | A rules toolRuns the steps you wired up | With FlannThe work comes to your chat |
|---|---|---|---|
| How you ask | Open the app and find the right page | Only what was wired up in advance | A WhatsApp message, typed or spoken |
| Finding answers about contacts | Filters and searches you run yourself | Only the look-ups someone built | 24 look-ups, answered straight away |
| Making changes | Typed in by hand | Run unchecked once built | 18 changes, made from a message |
| Botbaba records | All of them, one screen at a time | Only the ones you wire up | 12 kinds, from one chat |
| Getting connected | Nothing new to set up | Someone builds and maintains each flow | Your Botbaba API key, once |
YesPartlyNo
Step by step: Botbaba jobs you can hand to Flann
Each step below names the Botbaba action Flann actually runs.
Fix a contact without opening Botbaba
- You message Flann on WhatsApp: “Change the contact in Botbaba: here is what is different.”
- Flann runs
Get BotBaba Contactin Botbaba and shows you what it found. - Flann runs
Update Contactin Botbaba. - Flann makes the change in Botbaba and confirms in the chat.
Clean up templates you no longer need
- You message Flann on WhatsApp: “Which templates in Botbaba are out of date? Remove the ones I confirm.”
- Flann runs
List Templatesin Botbaba and shows you what it found. - Flann runs
Delete Templatein Botbaba. - Each removal is confirmed in the chat.
Get answers about your tags
- You message Flann on WhatsApp: “What is the latest on our tags in Botbaba?”
- Flann runs
List Tagsin Botbaba and shows you what it found. - Nothing in Botbaba is changed: these are look-ups, so they run straight away.
Repetitive Botbaba work Flann takes off your plate
These are the jobs that come back every day or every week. Message Flann instead, and keep the decisions for yourself.
Catching up on team chat
Today
Step away for a morning and the team channel in Botbaba has moved on. Scrolling back to find what concerns you takes far longer than it should.
With Flann
“Anything in the team chat I need to answer?”
Scanning the channels in Botbaba since you last looked, Flann pulls out the questions aimed at you, the decisions waiting on you and anything marked urgent. You get the short version.
What you stop doing: Scrolling back through a busy channel to find your name stops being necessary.
Warning customers about a delay
Today
When a delivery slips or you have to close early, you need to find everyone affected and tell each of them individually through Botbaba.
With Flann
“The van is late today. Let affected customers know and apologise”
Working out who is affected from today's orders and bookings, Flann drafts a short apology for each through Botbaba and shows you the recipient list first. Nobody outside that group is contacted.
What you stop doing: Finding everyone affected, and telling them individually, is no longer on you.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Botbaba
- In Flann, go to Connectors and find Botbaba.
- Paste your Botbaba API key into the secure form Flann opens. You will find the key in your Botbaba account settings.
- Go back to WhatsApp and ask for what you need. Flann chooses the Botbaba action and fills in the details.
Look-ups run as soon as you ask and change nothing in Botbaba. You can disconnect Botbaba from Connectors at any time.
Ways to use Botbaba with Flann
One place to ask from
Instead of opening Botbaba, ask Flann on WhatsApp. It reads the thread and gives you the short version.
Reply in your tone
Tell Flann what to say.
Close the loop
Tell Flann a problem is solved. It prepares the update in Botbaba so nobody chases it twice.
Everything Flann can do in Botbaba
The full list of Botbaba actions available to Flann once you connect it.
Looks up 24
- List Tags
- Get Bot Widget Settings
- Get BotBaba Contact
- Get Broadcast
- Get Contact Analytics
- Get Filename from Path
- Get Flow
- Get Message
- Get Message Analytics
- Get Template
- Get Webhook
- Gupshup WhatsApp Webhook Event Simulator
- List Broadcasts
- List Flows
- List Templates
- List Webhook Event Types
- List Webhooks
- Order Fulfillment Shopify Webhook
- Order Fulfillment Simulator
- Order Payment Shopify Webhook
- Receive Shopify Order Cancellation Webhook
- Shopify Cart Creation Simulator
- Shopify Checkout Creation Simulator
- Shopify Checkout Update Simulator
Changes 18
- Delete Contact
- Execute Bot Action
- Execute Bot Action By User
- Cart Creation Shopify Webhook
- Cart Update Shopify Webhook
- Checkout Update Shopify Webhook
- Delete a broadcast campaign
- Delete a conversation flow
- Delete a webhook subscription
- Delete Tag
- Delete Template
- Forward Gupshup Webhook Message
- Send WhatsApp Template Message
- Shopify Checkout Creation Webhook Receiver
- Update Contact
- Update Tag
- Update Template
- Update Webhook
More AI Chatbots apps Flann works with
Intercom
NtfyCommon questions
What can Flann do with templates in Botbaba?
Flann can delete, look up and update templates in Botbaba, using 4 actions (Delete Template, Get Template, List Templates, Update Template). Looking up runs straight away and changes nothing. The other actions create or change templates in Botbaba.
What can Flann do with contacts in Botbaba?
Flann can delete, look up and update contacts in Botbaba, using 3 actions (Delete Contact, Get BotBaba Contact, Update Contact). Looking up runs straight away and changes nothing. The other actions create or change contacts in Botbaba.
How does Flann connect to Botbaba?
Open Connectors in Flann, choose Botbaba and paste your Botbaba API key into a secure form. You will find the key in your Botbaba account settings. Once it is connected, Flann can use 42 actions in Botbaba.
Can I use Botbaba from WhatsApp?
Yes. You talk to Flann on WhatsApp or in the Flann app, by text or voice note, and Flann works in Botbaba for you. You do not need to open Botbaba.
Which Flann plan do I need for Botbaba?
Any of them. Every Flann plan includes Botbaba and every other app.