Integrations / Notifications
Manage AimTell segments and manual campaigns from WhatsApp
Flann connects AimTell to the WhatsApp chat you already run your business from. You ask, and Flann picks the right AimTell action. AimTell carries conversations with your customers or your team. Flann reads them with you and drafts the replies from WhatsApp.
15 actions in AimTell. 7 only look things up, and 8 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in AimTell
Type it or say it in a voice note. Flann works out which AimTell action you mean.
“Show me my campaigns in AimTell.”
“Show me my subscribers in AimTell.”
“Show me my campaign results in AimTell.”
“Create a manual campaign in AimTell.”
“Create a segment in AimTell.”
“Send a push notification from AimTell.”
What Flann can work with in AimTell
AimTell gives Flann 15 actions across 7 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Segments | createdeletelook upupdate | 4 |
| Manual campaigns | createdeleteupdate | 3 |
How the same segment job compares, in AimTell directly and through Flann.
| Compare | In AimTell yourselfYou click through each job | Flann on AimTellYou ask, Flann does the clicking |
|---|---|---|
| Asking for something | Open the app and find the right page | A WhatsApp message, typed or spoken |
| Finding answers about segments | Filters and searches you run yourself | 7 look-ups, answered straight away |
| Making changes | Typed in by hand | 8 changes, made from a message |
| AimTell records | All of them, one screen at a time | 7 kinds, from one chat |
| Getting connected | Nothing new to set up | Your AimTell API key, once |
YesPartlyNo
Step by step: AimTell jobs you can hand to Flann
What happens between your message and the result in AimTell.
Create a segment from a voice note
- You message Flann on WhatsApp: “Create a segment in AimTell with these details.”
- Flann runs
List Segmentsin AimTell and shows you what it found. - Flann runs
Create Segmentin AimTell. - Flann creates it in AimTell and confirms in the chat.
Get answers about your campaigns
- You message Flann on WhatsApp: “What is the latest on our campaigns in AimTell?”
- Flann runs
List Campaignsin AimTell and shows you what it found. - Nothing in AimTell is changed: these are look-ups, so they run straight away.
Check your subscribers from WhatsApp
- You message Flann on WhatsApp: “Show me where our subscribers in AimTell stand.”
- Flann runs
List Subscribersin AimTell and shows you what it found. - Nothing in AimTell is changed: these are look-ups, so they run straight away.
The AimTell jobs you can stop doing yourself
You stay in charge of what goes out. Flann does the reading, the drafting and the chasing.
Replying in the customer's language
Today
A message arrives in a language you do not read well. You paste it into a translator, write a reply, translate that back and hope it sounds right.
With Flann
“Tell the French customer her order ships Monday”
Side by side, Flann gives you the gist of the message from AimTell in your own language and a drafted reply in hers, in your usual tone.
What you stop doing: Copying messages in and out of a translator is no longer part of support.
Fixing what the chatbot could not answer
Today
Your chatbot in AimTell quietly fails on some questions. Finding those gaps means reading transcripts nobody has time for.
With Flann
“Where did the chatbot get stuck this week?”
Flann reads this week's chatbot conversations in AimTell, groups the questions it could not handle and drafts a proper answer for each. Adding those answers to the bot is a change.
What you stop doing: Trawling bot transcripts to find what it gets wrong is no longer your task.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to AimTell
- In Flann, go to Connectors and find AimTell.
- Paste your AimTell API key into the secure form Flann opens. You will find the key in your AimTell account settings.
- Ask Flann for what you need on WhatsApp, by text or voice note. It picks the right AimTell action itself.
Reading from AimTell is instant. AimTell stays connected until you remove it in Connectors.
Ways to use AimTell with Flann
Hand off to the right person
Ask Flann to pass a complaint to your manager. It prepares the message in AimTell for you to confirm.
Reply in your tone
Tell Flann what to say.
See what is waiting
Ask what is unanswered. Flann checks AimTell and lists the conversations that need you.
Everything Flann can do in AimTell
All 15 AimTell actions, as Flann sees them.
Looks up 7
- Get Analytics Over Time
- Get Campaign Results
- List Campaigns
- List Notification Logs
- List Segments
- List Subscribers
- List Websites
Changes 8
- Create Manual Campaign
- Create Segment
- Delete Manual Campaign
- Delete Segment
- Send Push Notification
- Set Subscriber Attributes
- Update Manual Campaign
- Update Segment
More Notifications apps Flann works with
IntercomCommon questions
What can Flann do with segments in AimTell?
Flann can create, delete, look up and update segments in AimTell, using 4 actions (Create Segment, Delete Segment, List Segments, Update Segment). Looking up runs straight away and changes nothing. The other actions create or change segments in AimTell.
What can Flann do with manual campaigns in AimTell?
Flann can create, delete and update manual campaigns in AimTell, using 3 actions (Create Manual Campaign, Delete Manual Campaign, Update Manual Campaign). Each one changes something in AimTell.
How does Flann connect to AimTell?
Open Connectors in Flann, choose AimTell and paste your AimTell API key into a secure form. You will find the key in your AimTell account settings. Once it is connected, Flann can use 15 actions in AimTell.
How do I ask Flann to do something in AimTell?
Message Flann on WhatsApp the way you would message a colleague, or send a voice note. Flann picks the AimTell action that fits and asks if anything is missing.
Which Flann plan do I need for AimTell?
Any of them. Every Flann plan includes AimTell and every other app.