Integrations / Transactional Email
Connect Unione to WhatsApp: emails and templates by chat
Flann is an AI agent your business talks to on WhatsApp. Connect Unione once, then ask Flann to look things up in it or get work done in it, by text or voice note. Your inbox in Unione keeps filling while you work. Flann keeps up with it for you, flagging the urgent, grouping the routine and preparing replies in whatever language the sender used.
32 actions in Unione. 17 only look things up, and 15 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Unione
Send any of these on WhatsApp, in your own words. Flann finds the right Unione action and fills in the details from the conversation.
“Look up the event dump in Unione.”
“Look up the email event in Unione.”
“Look up the template in Unione.”
“Remove the email in Unione.”
“Delete the event dump in Unione.”
“Cancel the scheduled email in Unione.”
What Flann can work with in Unione
Unione gives Flann 32 actions across 8 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Templates | deletelook upupdate | 3 |
| Emails | deleteschedule | 2 |
| Event dumps | deletecreatelook up | 3 |
Doing it yourself, wiring up a rule, or asking an agent: here is how they compare for Unione.
| Compare | Unione on its ownEvery step is yours | A fixed workflowTriggers built in advance | With FlannThe work comes to your chat |
|---|---|---|---|
| How you ask | Log in and click through the screens | Only what was wired up in advance | Text or voice note, in your own words |
| Looking things up about emails | By hand, screen by screen | Only the look-ups someone built | 17 look-ups, answered straight away |
| Creating and updating | Typed in by hand | Run unchecked once built | 15 changes, made from a message |
| Unione records | All of them, one screen at a time | Only the ones you wire up | 8 kinds, from one chat |
| Set-up | Nothing new to set up | Someone builds and maintains each flow | Your Unione API key, once |
YesPartlyNo
Step by step: Unione jobs you can hand to Flann
Each step below names the Unione action Flann actually runs.
Fix a template without opening Unione
- You message Flann on WhatsApp: “Change the template in Unione: here is what is different.”
- Flann runs
Get Templatein Unione and shows you what it found. - Flann runs
Set Templatein Unione. - Flann makes the change in Unione and confirms in the chat.
Get answers about your email events
- You message Flann on WhatsApp: “What is the latest on our email events in Unione?”
- Flann runs
Get Email Eventin Unione and shows you what it found. - Nothing in Unione is changed: these are look-ups, so they run straight away.
Clean up event dumps you no longer need
- You message Flann on WhatsApp: “Which event dumps in Unione are out of date? Remove the ones I confirm.”
- Flann runs
Get Event Dumpin Unione and shows you what it found. - Flann runs
Delete Event Dumpin Unione. - Each removal is confirmed in the chat.
Repetitive Unione work Flann takes off your plate
These are the jobs that come back every day or every week. Message Flann instead, and keep the decisions for yourself.
Comparing supplier quotes
Today
Quotes from suppliers arrive in different threads, formats and attachments in Unione. Comparing them means opening each one and copying figures into a note.
With Flann
“Find the last quotes from our three packaging suppliers in Unione and compare them.”
It searches Unione, opens the quotes including PDF attachments and lays out price, minimum order and delivery terms side by side in the chat. No changes, just answers.
What you stop doing: Supplier comparisons stop needing a spreadsheet of their own.
Fixing a transactional template
Today
Your order and booking emails in Unione still carry an old address or a wrong phone number. Editing the template feels risky, so the mistake stays.
With Flann
“Change the phone number on the booking confirmation template in Unione.”
Opening the template in Unione, Flann makes the change you asked for and shows you the before and after. Small edit, real consequences.
What you stop doing: Template fixes no longer wait for a developer.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Unione
- Search for Unione in Flann’s Connectors.
- Paste your Unione API key into the secure form Flann opens. You will find the key in your Unione account settings.
- Ask Flann for what you need on WhatsApp, by text or voice note. It picks the right Unione action itself.
Look-ups run as soon as you ask and change nothing in Unione. You can disconnect Unione from Connectors at any time.
Ways to use Unione with Flann
Reply without opening the laptop
Tell Flann what to say.
Draft, do not type
Send a voice note with the gist. Flann turns it into a clean email in Unione for you to check.
Triage from WhatsApp
Ask “anything urgent in my email?” Flann checks Unione and tells you what needs you today.
Everything Flann can do in Unione
The full list of Unione actions available to Flann once you connect it.
Looks up 17
- Get Email Suppression Details
- Get Event Dump
- Get Template
- Get Webhook Configuration
- Batch Email Validation
- Create Event Dump
- Get Email Event
- Get Email Send Job
- Suppression List
- UniOne Email Balance
- UniOne Email List (Export)
- UniOne Email SMTP Configuration
- UniOne Email Statistics
- UniOne Email Webhook Types
- UniOne Event Dump List
- UniOne Tag List
- UniOne Template List
Changes 15
- Cancel Scheduled Email
- Delete Event Dump
- Delete Tag
- Delete Template
- Delete Webhook
- Remove Email from Suppression List
- Resend Sent Email
- Resume Paused Email
- Retry Email Validation
- Schedule Email
- Set Template
- Set Webhook
- UniOne Email Domain Management
- UniOne Email Resubscribe
- UniOne Email Unsubscribe
More Transactional Email apps Flann works with
Resend
Gmail
IcypeasCommon questions
What can Flann do with templates in Unione?
Flann can delete, look up and update templates in Unione, using 3 actions (Delete Template, Get Template, Set Template). Looking up runs straight away and changes nothing. The other actions create or change templates in Unione.
What can Flann do with emails in Unione?
Flann can delete and schedule emails in Unione, using 2 actions (Remove Email from Suppression List, Schedule Email). Each one changes something in Unione.
How does Flann connect to Unione?
Open Connectors in Flann, choose Unione and paste your Unione API key into a secure form. You will find the key in your Unione account settings. Once it is connected, Flann can use 32 actions in Unione.
Can I use Unione from WhatsApp?
Yes. You talk to Flann on WhatsApp or in the Flann app, by text or voice note, and Flann works in Unione for you. You do not need to open Unione.
Is Unione included in my Flann plan?
Yes. Every Flann plan includes every app, Unione included.