Integrations / Reviews
Connect TripAdvisor Content API to WhatsApp: locations by chat
Flann is an AI agent your business talks to on WhatsApp. Connect TripAdvisor Content API once, then ask Flann to look things up in it or get work done in it, by text or voice note. Reviews are your shop window, written by strangers. Nothing is posted without you.
5 actions in TripAdvisor Content API. All of them only look things up, so nothing in TripAdvisor Content API is ever changed. You connect with your API key.
What you can ask Flann to do in TripAdvisor Content API
Send any of these on WhatsApp, in your own words. Flann finds the right TripAdvisor Content API action and fills in the details from the conversation.
“Show me my location photos in TripAdvisor Content API.”
“Show me my location reviews in TripAdvisor Content API.”
“Find locations in TripAdvisor Content API.”
What Flann can work with in TripAdvisor Content API
TripAdvisor Content API gives Flann 5 actions across 4 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Locations | look upsearch | 2 |
There are three ways to get locations work done in TripAdvisor Content API. Side by side:
| Compare | In TripAdvisor Content API yourselfYou click through each job | A rules toolRuns the steps you wired up | Flann on TripAdvisor Content APIYou ask, Flann does the clicking |
|---|---|---|---|
| Asking for something | Open the app and find the right page | Only what was wired up in advance | A WhatsApp message, typed or spoken |
| Finding answers about locations | Filters and searches you run yourself | Only the look-ups someone built | 5 look-ups, answered straight away |
| TripAdvisor Content API records | All of them, one screen at a time | Only the ones you wire up | 4 kinds, from one chat |
| Getting connected | Nothing new to set up | Someone builds and maintains each flow | Your TripAdvisor Content API API key, once |
YesPartlyNo
Step by step: TripAdvisor Content API jobs you can hand to Flann
Each step below names the TripAdvisor Content API action Flann actually runs.
Get answers about your locations
- You message Flann on WhatsApp: “What is the latest on our locations in TripAdvisor Content API?”
- Flann runs
Search Locations (Advanced)andGet Location Detailsin TripAdvisor Content API and shows you what it found. - Nothing in TripAdvisor Content API is changed: these are look-ups, so they run straight away.
Check your location reviews from WhatsApp
- You message Flann on WhatsApp: “Show me where our location reviews in TripAdvisor Content API stand.”
- Flann runs
Get Location Reviewsin TripAdvisor Content API and shows you what it found. - Nothing in TripAdvisor Content API is changed: these are look-ups, so they run straight away.
Get answers about your location photos
- You message Flann on WhatsApp: “What is the latest on our location photos in TripAdvisor Content API?”
- Flann runs
Get Location Photos (Enhanced)in TripAdvisor Content API and shows you what it found. - Nothing in TripAdvisor Content API is changed: these are look-ups, so they run straight away.
Repetitive TripAdvisor Content API work Flann takes off your plate
These are the jobs that come back every day or every week. Message Flann instead, and keep the decisions for yourself.
Summarising a month of feedback
Today
Knowing what customers really think means reading back through months of reviews in TripAdvisor Content API, which nobody does.
With Flann
“What did people praise and complain about this month?”
Reading every review from the month in TripAdvisor Content API, Flann gives you the main themes of praise and complaint with a short quote for each. It is a look-up.
What you stop doing: Reading every review to spot a pattern yourself is no longer necessary.
Flagging a review that breaks the rules
Today
Fake or abusive reviews happen. Reporting one means finding it in TripAdvisor Content API, working through the platform's form and explaining why it breaks the rules.
With Flann
“That review from someone who never came in, can we report it?”
Checking the review in TripAdvisor Content API against the platform's rules and your own booking records, Flann prepares the wording of a report explaining why it should come down. It cannot promise the platform agrees.
What you stop doing: Working out how to word a report to the platform is handled for you.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to TripAdvisor Content API
- In Flann, go to Connectors and find TripAdvisor Content API.
- Paste your TripAdvisor Content API API key into the secure form Flann opens. You will find the key in your TripAdvisor Content API account settings.
- Ask Flann for what you need on WhatsApp, by text or voice note. It picks the right TripAdvisor Content API action itself.
Look-ups run as soon as you ask and change nothing in TripAdvisor Content API. You can disconnect TripAdvisor Content API from Connectors at any time.
Ways to use TripAdvisor Content API with Flann
Thank the regulars
Flann spots reviews from customers you know and drafts a personal thank-you.
Reply to every review
Ask Flann for new reviews in TripAdvisor Content API.
Know what people say
Ask what customers praised or complained about this month. Flann summarises TripAdvisor Content API in a few lines.
Everything Flann can do in TripAdvisor Content API
The full list of TripAdvisor Content API actions available to Flann once you connect it.
Looks up 5
- Get Location Details
- Get Location Photos (Enhanced)
- Get Location Reviews
- Search Locations (Advanced)
- Search Nearby Locations
Changes 0
None.
More Reviews apps Flann works with
Yelp
TripadvisorCommon questions
What can Flann do with locations in TripAdvisor Content API?
Flann can look up and search locations in TripAdvisor Content API, using 2 actions (Get Location Details, Search Locations (Advanced)). All of them only look things up, so they run straight away.
How does Flann connect to TripAdvisor Content API?
Open Connectors in Flann, choose TripAdvisor Content API and paste your TripAdvisor Content API API key into a secure form. You will find the key in your TripAdvisor Content API account settings. Once it is connected, Flann can use 5 actions in TripAdvisor Content API.
Can I use TripAdvisor Content API from WhatsApp?
Yes. You talk to Flann on WhatsApp or in the Flann app, by text or voice note, and Flann works in TripAdvisor Content API for you. You do not need to open TripAdvisor Content API.
Which Flann plan do I need for TripAdvisor Content API?
Any of them. Every Flann plan includes TripAdvisor Content API and every other app.