Integrations / Reviews

Tripadvisor logoWhatsApp logo

Connect Tripadvisor to WhatsApp with an AI agent

Flann connects Tripadvisor to the WhatsApp chat you already run your business from. You ask, and Flann picks the right Tripadvisor action. Tripadvisor is where customers judge you in public. Flann reads it with you and drafts the replies.

7 actions in Tripadvisor. All of them only look things up, so nothing in Tripadvisor is ever changed. You connect with your API key.

What you can ask Flann to do in Tripadvisor

Type it or say it in a voice note. Flann works out which Tripadvisor action you mean.

FlannWhatsApp
  • “Show me my location hotels in Tripadvisor.”

  • “Show me my location geos in Tripadvisor.”

  • “Show me my location awards in Tripadvisor.”

Step by step: Tripadvisor jobs you can hand to Flann

What happens between your message and the result in Tripadvisor.

Look-up

Get answers about your location activities

  1. You message Flann on WhatsApp: “What is the latest on our location activities in Tripadvisor?”
  2. Flann runs Get Location Activities in Tripadvisor and shows you what it found.
  3. Nothing in Tripadvisor is changed: these are look-ups, so they run straight away.
Look-up

Check your location awards from WhatsApp

  1. You message Flann on WhatsApp: “Show me where our location awards in Tripadvisor stand.”
  2. Flann runs Get Location Awards in Tripadvisor and shows you what it found.
  3. Nothing in Tripadvisor is changed: these are look-ups, so they run straight away.
Look-up

Get answers about your location geos

  1. You message Flann on WhatsApp: “What is the latest on our location geos in Tripadvisor?”
  2. Flann runs Get Location Geos in Tripadvisor and shows you what it found.
  3. Nothing in Tripadvisor is changed: these are look-ups, so they run straight away.

The Tripadvisor jobs you can stop doing yourself

You stay in charge of what goes out. Flann does the reading, the drafting and the chasing.

Replying to this week's reviews

Today

New reviews trickle into Tripadvisor all week. Replying means logging in, reading each one and writing something that does not sound copied.

With Flann

“Any new reviews? Draft replies for them”

Pulling the new reviews from Tripadvisor, Flann gives you the rating and gist of each and drafts a reply that mentions something the reviewer actually said. Nothing is posted before that.

What you stop doing: Logging in to write review replies one at a time is off your list.

Handling a harsh review calmly

Today

A harsh review stings. You either reply too fast and too sharply, or leave it for days because you cannot face it.

With Flann

“Someone left a nasty review about waiting. Help me answer it properly”

Before drafting anything, Flann checks the review in Tripadvisor against what it can see about that visit, then writes a calm reply that acknowledges the wait and offers to talk privately. You can soften it or sharpen it.

What you stop doing: Writing a measured reply while still annoyed is no longer down to you.

How Flann connects to Tripadvisor

  1. Search for Tripadvisor in Flann’s Connectors.
  2. Paste your Tripadvisor API key into the secure form Flann opens. You will find the key in your Tripadvisor account settings.
  3. Go back to WhatsApp and ask for what you need. Flann chooses the Tripadvisor action and fills in the details.

Reading from Tripadvisor is instant. Tripadvisor stays connected until you remove it in Connectors.

Ways to use Tripadvisor with Flann

Reply to every review

Ask Flann for new reviews in Tripadvisor.

Know what people say

Ask what customers praised or complained about this month. Flann summarises Tripadvisor in a few lines.

Handle the bad ones well

A low rating comes in. Flann drafts a calm, specific reply and shows it to you before it is posted.

Side by side, the two ways of working in Tripadvisor:

CompareOpening TripadvisorLog in, find it, do itTripadvisor through FlannAsk and get it done
Getting started on a jobLog in and click through the screensText or voice note, in your own words
Looking things upBy hand, screen by screen7 look-ups, answered straight away
Tripadvisor recordsAll of them, one screen at a time4 kinds, from one chat
Set-upNothing new to set upYour Tripadvisor API key, once

YesPartlyNo

Everything Flann can do in Tripadvisor

All 7 Tripadvisor actions, as Flann sees them.

Looks up 7

  • Get Location Details V2
  • Get Location Hotels
  • Get Location Reviews V2
  • Get Location Activities
  • Get Location Awards
  • Get Location Geos
  • Get Location Photos V2

Changes 0

None.

More Reviews apps Flann works with

See all integrations

Common questions

How does Flann connect to Tripadvisor?

Open Connectors in Flann, choose Tripadvisor and paste your Tripadvisor API key into a secure form. You will find the key in your Tripadvisor account settings. Once it is connected, Flann can use 7 actions in Tripadvisor.

How do I ask Flann to do something in Tripadvisor?

Message Flann on WhatsApp the way you would message a colleague, or send a voice note. Flann picks the Tripadvisor action that fits and asks if anything is missing.

Is Tripadvisor included in my Flann plan?

Yes. Every Flann plan includes every app, Tripadvisor included.

Put Tripadvisor to work from WhatsApp.

Flann connects to the WhatsApp number you already use. Connect Tripadvisor and ask for what you need. Live in 24 hours.