Integrations / Marketing Automation
Connect Postalytics to WhatsApp: campaigns, contacts and accounts by chat
Flann is an AI agent your business talks to on WhatsApp. Connect Postalytics once, then ask Flann to look things up in it or get work done in it, by text or voice note. Flann already talks to your customers on WhatsApp, Instagram, Facebook and TikTok. Linking Postalytics lets it turn what it hears there into lists, segments and campaign drafts. You stay the editor.
24 actions in Postalytics. 11 only look things up, and 13 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Postalytics
Send any of these on WhatsApp, in your own words. Flann finds the right Postalytics action and fills in the details from the conversation.
“Show me my contacts in Postalytics.”
“Look up the account in Postalytics.”
“Show me my contact lists in Postalytics.”
“Add a contact in Postalytics.”
“Add an account in Postalytics.”
“Create a campaign in Postalytics.”
What Flann can work with in Postalytics
Postalytics gives Flann 24 actions across 11 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Suppression list contacts | createdeletelook upupdate | 5 |
| Accounts | adddeletelook upupdate | 4 |
| Campaigns | createdelete | 2 |
| Contacts | addlook up | 2 |
| Suppressions | createdeletelook up | 3 |
There are three ways to get campaigns work done in Postalytics. Side by side:
| Compare | Opening PostalyticsLog in, find it, do it | A rules toolRuns the steps you wired up | Postalytics through FlannAsk and get it done |
|---|---|---|---|
| Getting started on a job | Open the app and find the right page | Only what was wired up in advance | A WhatsApp message, typed or spoken |
| Finding answers about campaigns | Filters and searches you run yourself | Only the look-ups someone built | 11 look-ups, answered straight away |
| Making changes | Typed in by hand | Run unchecked once built | 13 changes, made from a message |
| Postalytics records | All of them, one screen at a time | Only the ones you wire up | 11 kinds, from one chat |
| Getting connected | Nothing new to set up | Someone builds and maintains each flow | Your Postalytics API key, once |
YesPartlyNo
Step by step: Postalytics jobs you can hand to Flann
Each step below names the Postalytics action Flann actually runs.
Create a suppression list contact from a voice note
- You message Flann on WhatsApp: “Create a suppression list contact in Postalytics with these details.”
- Flann runs
Get Suppression List Contactin Postalytics and shows you what it found. - Flann runs
Create Suppression List Contactin Postalytics. - Flann creates it in Postalytics and confirms in the chat.
Get answers about your contacts
- You message Flann on WhatsApp: “What is the latest on our contacts in Postalytics?”
- Flann runs
Get All Contacts on a Listin Postalytics and shows you what it found. - Nothing in Postalytics is changed: these are look-ups, so they run straight away.
Fix an account without opening Postalytics
- You message Flann on WhatsApp: “Change the account in Postalytics: here is what is different.”
- Flann runs
Get My Accountin Postalytics and shows you what it found. - Flann runs
Update Accountin Postalytics. - Flann makes the change in Postalytics and confirms in the chat.
Repetitive Postalytics work Flann takes off your plate
These are the jobs that come back every day or every week. Message Flann instead, and keep the decisions for yourself.
The monthly newsletter, drafted
Today
Each month you stare at a blank template in Postalytics, trying to remember what happened that customers would care about. The newsletter goes out late, or not at all.
With Flann
“Draft this month’s newsletter in Postalytics: new autumn menu, the quiz night and our Sunday opening.”
Flann writes the newsletter in your voice, uses a layout you have sent before from Postalytics and offers a choice of subject lines. It saves nothing yet.
What you stop doing: No more blank template at the end of the month.
Segments based on what people buy
Today
You know which customers buy for their children and which only come in for themselves, but Postalytics treats them all the same. Building segments by hand never quite happens.
With Flann
“Tag everyone in Postalytics who bought kids’ shoes this year so we can tell them about the sale.”
Matching purchase history against your subscribers, Flann builds a segment in Postalytics of everyone who fits and shows you who is in and who was left out. Quick to check.
What you stop doing: Targeted emails stop needing an afternoon of filtering.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Postalytics
- Search for Postalytics in Flann’s Connectors.
- Paste your Postalytics API key into the secure form Flann opens. You will find the key in your Postalytics account settings.
- Go back to WhatsApp and ask for what you need. Flann chooses the Postalytics action and fills in the details.
Look-ups run as soon as you ask and change nothing in Postalytics. You can disconnect Postalytics from Connectors at any time.
Ways to use Postalytics with Flann
Keep lists clean
Tell Flann a customer asked to stop hearing from you. It prepares the change in Postalytics so they are not contacted again.
Write in your voice
Launch from your phone
Describe the offer in a message. Flann drafts the campaign in Postalytics and shows it to you before anything is scheduled.
Everything Flann can do in Postalytics
The full list of Postalytics actions available to Flann once you connect it.
Looks up 11
- Get All Contact Lists
- Get All Contacts on a List
- Get All Drip Campaigns
- Get All Flows
- Get My Account
- Get Suppression List
- Get Suppression Lists
- Get All Webhooks
- Get Integrations
- Get Suppression List Contact
- Get Suppression List Contacts
Changes 13
- Add Account
- Add Contact
- Create New Campaign
- Create Suppression List
- Create Suppression List Contact
- Create Template
- Create Webhook
- Delete Account
- Delete Campaign
- Delete Suppression List
- Delete Suppression List Contact
- Update Account
- Update Suppression List Contact
More Marketing Automation apps Flann works with
Pinterest
BrazeCommon questions
What can Flann do with suppression list contacts in Postalytics?
Flann can create, delete, look up and update suppression list contacts in Postalytics, using 5 actions (Create Suppression List Contact, Delete Suppression List Contact, Get Suppression List Contact, Get Suppression List Contacts and more). Looking up runs straight away and changes nothing. The other actions create or change suppression list contacts in Postalytics.
What can Flann do with accounts in Postalytics?
Flann can add, delete, look up and update accounts in Postalytics, using 4 actions (Add Account, Delete Account, Get My Account, Update Account). Looking up runs straight away and changes nothing. The other actions create or change accounts in Postalytics.
How does Flann connect to Postalytics?
Open Connectors in Flann, choose Postalytics and paste your Postalytics API key into a secure form. You will find the key in your Postalytics account settings. Once it is connected, Flann can use 24 actions in Postalytics.
Can I use Postalytics from WhatsApp?
Yes. You talk to Flann on WhatsApp or in the Flann app, by text or voice note, and Flann works in Postalytics for you. You do not need to open Postalytics.
Is Postalytics included in my Flann plan?
Yes. Every Flann plan includes every app, Postalytics included.