Thanks.io WhatsApp Integration for Orders

What you can ask Flann to do in Thanks.io

You do not need the exact wording. These are the kinds of messages Flann turns into Thanks.io actions.

FlannWhatsApp

“Show me my orders in Thanks.io.”
“Show me my sub accounts in Thanks.io.”
“Show me my mailing lists in Thanks.io.”
“Create a Sub-Account in Thanks.io.”
“Create a mailing list in Thanks.io.”
“Add a recipient in Thanks.io.”

What Flann can work with in Thanks.io

Thanks.io gives Flann 29 actions across 10 kinds of record. These are the ones you are most likely to use.

Record	What Flann can do	Actions
Orders	look upsearch	2
Sub accounts	look up	2
Recipients	adddeletecreatelook upsearchupdate	7
Sub-Accounts	deletecreateupdate	3
Mailings	createdelete	2

How the same order job compares, in Thanks.io directly and through Flann.

Compare	Opening Thanks.ioLog in, find it, do it	Thanks.io through FlannAsk and get it done
Getting started on a job	Log in and click through the screens	Text or voice note, in your own words
Looking things up about orders	By hand, screen by screen	13 look-ups, answered straight away
Creating and updating	Typed in by hand	16 changes, made from a message
Thanks.io records	All of them, one screen at a time	10 kinds, from one chat
Set-up	Nothing new to set up	Your Thanks.io API key, once

YesPartlyNo

Step by step: Thanks.io jobs you can hand to Flann

How a request turns into real Thanks.io actions, one step at a time.

Look-up

Get answers about your orders

You message Flann on WhatsApp: “What is the latest on our orders in Thanks.io?”
Flann runs List Orders and Search Orders by Recipient Street Address in Thanks.io and shows you what it found.
Nothing in Thanks.io is changed: these are look-ups, so they run straight away.

Change

Create a recipient from a voice note

You message Flann on WhatsApp: “Create a recipient in Thanks.io with these details.”
Flann runs Search Recipients by Email in Thanks.io and shows you what it found.
Flann runs Create Multiple Recipients in Thanks.io.
Flann creates it in Thanks.io and confirms in the chat.

Look-up

Check your sub accounts from WhatsApp

You message Flann on WhatsApp: “Show me where our sub accounts in Thanks.io stand.”
Flann runs List Sub Accounts and Get Sub Account Details in Thanks.io and shows you what it found.
Nothing in Thanks.io is changed: these are look-ups, so they run straight away.

Where Flann saves you time in Thanks.io

Small jobs, repeated often, are where the time goes. Here is how they change once Thanks.io is connected.

Trackable links for every campaign

Today

Every flyer, post and email needs its own short link so you can tell which one worked. Making and naming them in Thanks.io is fiddly, and the names are never consistent.

With Flann

“Make short links in Thanks.io for the menu page, one each for Instagram, flyer and email.”

For each channel, Flann prepares a short link in Thanks.io with a clear name and the right tracking tags, and shows you the list. A small job, done properly.

What you stop doing: Nobody has to remember the tracking tags or the naming rules.

Refreshing the welcome sequence

Today

The welcome emails in Thanks.io were written when you opened, and they still mention a product you stopped selling. Nobody has looked at them since.

With Flann

“Read my welcome emails in Thanks.io and tell me what is out of date.”

Reading each step of the sequence in Thanks.io, Flann flags old prices, retired products, broken links and anything that no longer sounds like you. It proposes rewritten versions side by side with the originals.

What you stop doing: New subscribers stop meeting the business you used to be.

More on this: how to hand repetitive tasks to an AI agent on WhatsApp.

How Flann connects to Thanks.io

In Flann, go to Connectors and find Thanks.io.
Paste your Thanks.io API key into the secure form Flann opens. You will find the key in your Thanks.io account settings.
From then on, message Flann on WhatsApp. It works in Thanks.io whenever a request needs it.

Of the 29 Thanks.io actions, 13 only read. The other 16 create, update, send or delete. Disconnect Thanks.io in Connectors whenever you like.

Ways to use Thanks.io with Flann

Check what worked

Ask how last week’s campaign did. Flann pulls the results from Thanks.io and tells you what to change next time.

Grow the audience you already have

Ask Flann to add this month’s new customers to a list in Thanks.io.

Keep lists clean

Tell Flann a customer asked to stop hearing from you. It prepares the change in Thanks.io so they are not contacted again.

Everything Flann can do in Thanks.io

Every Thanks.io action Flann can run, split into what it reads and what it changes.

Looks up 13

Get Recipient Details
Get Sub Account Details
List Handwriting Styles
List Image Templates
List Mailing Lists
List Message Templates
List Orders
List Sub Accounts
Preview letter send
Preview Notecard
Preview Windowless Letter
Search Orders by Recipient Street Address
Search Recipients by Email

Changes 16

Add Recipient to Mailing List
Buy Radius Search Mailing List
Create Mailing List
Create Multiple Recipients
Create Sub-Account
Delete Mailing List
Delete Recipient by Address
Delete Recipient from Mailing List
Delete Sub-Account
Execute Stored Send
Send Postcard
Stored Send Notecard
Stored Send Postcard
Stored Send Windowless Letter
Update Recipient
Update Sub-Account

More Marketing Automation apps Flann works with

See all integrations

Common questions

What can Flann do with orders in Thanks.io?

Flann can look up and search orders in Thanks.io, using 2 actions (List Orders, Search Orders by Recipient Street Address). All of them only look things up, so they run straight away.

What can Flann do with sub accounts in Thanks.io?

Flann can look up sub accounts in Thanks.io, using 2 actions (List Sub Accounts, Get Sub Account Details). All of them only look things up, so they run straight away.

How does Flann connect to Thanks.io?

Open Connectors in Flann, choose Thanks.io and paste your Thanks.io API key into a secure form. You will find the key in your Thanks.io account settings. Once it is connected, Flann can use 29 actions in Thanks.io.

Do I need to open Thanks.io to use it with Flann?

No. Once Thanks.io is connected, you ask Flann on WhatsApp or in the Flann app, by text or voice note, and it does the work in Thanks.io.

Which Flann plan do I need for Thanks.io?

Any of them. Every Flann plan includes Thanks.io and every other app.

Thanks.io on WhatsApp: manage orders and sub accounts with an AI agent