Integrations / Marketing Automation
SureContact on WhatsApp: manage contacts, tasks and segments with an AI agent
Flann turns SureContact into something you can message. Ask on WhatsApp, by text or voice note, and Flann does the work in SureContact for you. Forget the dashboards for a moment. Tell Flann what you want to say and to whom, and it prepares the work inside SureContact: the copy, the list, the schedule, the links.
26 actions in SureContact. 12 only look things up, and 14 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in SureContact
You do not need the exact wording. These are the kinds of messages Flann turns into SureContact actions.
“Show me my tasks in SureContact.”
“Look up the report in SureContact.”
“Look up the contact in SureContact.”
“Create a task in SureContact.”
“Send an email from SureContact.”
“Create a campaign draft in SureContact.”
What Flann can work with in SureContact
SureContact gives Flann 26 actions across 16 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Contacts | look upupdate | 3 |
| Segments | createlook up | 2 |
| Tasks | createlook up | 2 |
Side by side, the two ways of working in SureContact:
| Compare | SureContact on its ownEvery step is yours | With FlannThe work comes to your chat |
|---|---|---|
| How you ask | Open the app and find the right page | A WhatsApp message, typed or spoken |
| Finding answers about contacts | Filters and searches you run yourself | 12 look-ups, answered straight away |
| Making changes | Typed in by hand | 14 changes, made from a message |
| SureContact records | All of them, one screen at a time | 16 kinds, from one chat |
| Getting connected | Nothing new to set up | Your SureContact API key, once |
YesPartlyNo
Step by step: SureContact jobs you can hand to Flann
How a request turns into real SureContact actions, one step at a time.
Fix a contact without opening SureContact
- You message Flann on WhatsApp: “Change the contact in SureContact: here is what is different.”
- Flann runs
List Contactsin SureContact and shows you what it found. - Flann runs
Upsert Contactin SureContact. - Flann makes the change in SureContact and confirms in the chat.
Create a task from a voice note
- You message Flann on WhatsApp: “Create a task in SureContact with these details.”
- Flann runs
List Tasksin SureContact and shows you what it found. - Flann runs
Create Taskin SureContact. - Flann creates it in SureContact and confirms in the chat.
Get answers about your campaigns
- You message Flann on WhatsApp: “What is the latest on our campaigns in SureContact?”
- Flann runs
List Campaignsin SureContact and shows you what it found. - Nothing in SureContact is changed: these are look-ups, so they run straight away.
Where Flann saves you time in SureContact
Small jobs, repeated often, are where the time goes. Here is how they change once SureContact is connected.
Segments based on what people buy
Today
You know which customers buy for their children and which only come in for themselves, but SureContact treats them all the same. Building segments by hand never quite happens.
With Flann
“Tag everyone in SureContact who bought kids’ shoes this year so we can tell them about the sale.”
Matching purchase history against your subscribers, Flann builds a segment in SureContact of everyone who fits and shows you who is in and who was left out. Quick to check.
What you stop doing: Targeted emails stop needing an afternoon of filtering.
Gaps in the marketing calendar
Today
On Monday you rarely know what is already scheduled in SureContact and what has quietly run out. Gaps appear right before the busy dates.
With Flann
“Anything scheduled in SureContact for the next fortnight? Where are the gaps?”
Instantly, because it is only a look-up, Flann lists every scheduled email and post in SureContact by date and points out the empty stretches before the dates that matter to you. It can suggest something for each gap.
What you stop doing: Quiet weeks stop catching you by surprise.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to SureContact
- Open Connectors in Flann and choose SureContact.
- Paste your SureContact API key into the secure form Flann opens. You will find the key in your SureContact account settings.
- From then on, message Flann on WhatsApp. It works in SureContact whenever a request needs it.
Of the 26 SureContact actions, 12 only read. The other 14 create, update, send or delete. Disconnect SureContact in Connectors whenever you like.
Ways to use SureContact with Flann
Launch from your phone
Describe the offer in a message. Flann drafts the campaign in SureContact and shows it to you before anything is scheduled.
Check what worked
Ask how last week’s campaign did. Flann pulls the results from SureContact and tells you what to change next time.
Grow the audience you already have
Ask Flann to add this month’s new customers to a list in SureContact.
Everything Flann can do in SureContact
Every SureContact action Flann can run, split into what it reads and what it changes.
Looks up 12
- Get Campaign Performance
- Get Contact
- Get Report
- List Campaigns
- List Contact Timeline
- List Contacts
- List Form Submissions
- List Marketing Assets
- List Purchases
- List Segments
- List Tasks
- List Workflows
Changes 14
- Create Campaign Draft
- Create Landing Page Draft
- Create Segment
- Create Task
- Enroll Contact In Sequence
- Log Contact Interaction
- Record Purchase
- Send Email
- Set Contact Status
- Set Task Completion
- Start Contact Automation
- Unenroll Contact From Sequence
- Update Contact Memberships
- Upsert Contact
More Marketing Automation apps Flann works with
HyperiseCommon questions
What can Flann do with contacts in SureContact?
Flann can look up and update contacts in SureContact, using 3 actions (Get Contact, List Contacts, Upsert Contact). Looking up runs straight away and changes nothing. The other actions create or change contacts in SureContact.
What can Flann do with segments in SureContact?
Flann can create and look up segments in SureContact, using 2 actions (Create Segment, List Segments). Looking up runs straight away and changes nothing. The other actions create or change segments in SureContact.
How does Flann connect to SureContact?
Open Connectors in Flann, choose SureContact and paste your SureContact API key into a secure form. You will find the key in your SureContact account settings. Once it is connected, Flann can use 26 actions in SureContact.
Do I need to open SureContact to use it with Flann?
No. Once SureContact is connected, you ask Flann on WhatsApp or in the Flann app, by text or voice note, and it does the work in SureContact.
Does connecting SureContact cost extra?
No. SureContact is included in every Flann plan, along with every other app Flann connects to.