Integrations / Marketing Automation
Connect Braze to WhatsApp: campaigns and catalog items by chat
Flann turns Braze into something you can message. Ask on WhatsApp, by text or voice note, and Flann does the work in Braze for you. Whether Braze handles your emails, your social posts, your ads or your links, connecting it to Flann puts it one message away. Checking results is instant.
119 actions in Braze. 52 only look things up, and 67 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Braze
You do not need the exact wording. These are the kinds of messages Flann turns into Braze actions.
“Look up the campaign in Braze.”
“Look up the catalog item in Braze.”
“Show me my custom events in Braze.”
“Remove the emails in Braze.”
“Create catalog items in Braze.”
“Duplicate a campaign in Braze.”
What Flann can work with in Braze
Braze gives Flann 119 actions across 52 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Catalog items | createdeletelook upupdate | 10 |
| Email templates | createlook upupdate | 4 |
| Campaigns | duplicatelook up | 3 |
| Catalogs | createdeletelook up | 3 |
| Message schedules | createdeleteupdate | 3 |
| Campaign trigger schedules | deleteupdate | 2 |
| Canvas trigger schedules | deleteupdate | 2 |
| Hard bounced emails | look updelete | 2 |
Side by side, the two ways of working in Braze:
| Compare | Braze on its ownEvery step is yours | With FlannThe work comes to your chat |
|---|---|---|
| How you ask | Open the app and find the right page | A WhatsApp message, typed or spoken |
| Finding answers about campaigns | Filters and searches you run yourself | 52 look-ups, answered straight away |
| Making changes | Typed in by hand | 67 changes, made from a message |
| Braze records | All of them, one screen at a time | 52 kinds, from one chat |
| Getting connected | Nothing new to set up | Your Braze API key, once |
YesPartlyNo
Step by step: Braze jobs you can hand to Flann
How a request turns into real Braze actions, one step at a time.
Create a campaign from a voice note
- You message Flann on WhatsApp: “Create a campaign in Braze with these details.”
- Flann runs
List Campaignsin Braze and shows you what it found. - Flann runs
Duplicate Campaignin Braze. - Flann creates it in Braze and confirms in the chat.
Fix a catalog item without opening Braze
- You message Flann on WhatsApp: “Change the catalog item in Braze: here is what is different.”
- Flann runs
List Catalog Itemsin Braze and shows you what it found. - Flann runs
Update Catalog Itemin Braze. - Flann makes the change in Braze and confirms in the chat.
Clean up catalogs you no longer need
- You message Flann on WhatsApp: “Which catalogs in Braze are out of date? Remove the ones I confirm.”
- Flann runs
List Catalogsin Braze and shows you what it found. - Flann runs
Delete Catalogin Braze. - Each removal is confirmed in the chat.
Where Flann saves you time in Braze
Small jobs, repeated often, are where the time goes. Here is how they change once Braze is connected.
One offer, several languages
Today
Your customers read in more than one language, but the campaign in Braze goes out in one. Translating it properly means another tool, another copy and another check.
With Flann
“Translate the Ramadan offer email in Braze into Arabic and French.”
Writing each version as a native speaker would, Flann keeps your offer, links and layout intact and prepares a separate draft in Braze for each language list. Different language, same promise.
What you stop doing: Customers who read in another language finally get the same offer.
Reusing the post that worked
Today
When a post or email does well, you mean to reuse it. Finding it again in Braze and reworking it for another channel keeps slipping down the list.
With Flann
“What was our best post last month in Braze? Turn it into an email.”
Looking through last month’s results in Braze, Flann finds the strongest post and explains, in a sentence, why it probably landed. Then it reworks the idea as an email draft.
What you stop doing: Good ideas get a second life instead of a single outing.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Braze
- Search for Braze in Flann’s Connectors.
- Paste your Braze API key into the secure form Flann opens. You will find the key in your Braze account settings.
- Ask Flann for what you need on WhatsApp, by text or voice note. It picks the right Braze action itself.
Of the 119 Braze actions, 52 only read. The other 67 create, update, send or delete. Disconnect Braze in Connectors whenever you like.
Ways to use Braze with Flann
Launch from your phone
Describe the offer in a message. Flann drafts the campaign in Braze and shows it to you before anything is scheduled.
Grow the audience you already have
Ask Flann to add this month’s new customers to a list in Braze.
Check what worked
Ask how last week’s campaign did. Flann pulls the results from Braze and tells you what to change next time.
Everything Flann can do in Braze
Every Braze action Flann can run, split into what it reads and what it changes.
Looks up 52
- Export Global Control Group Users
- Export Segment Users
- Export Users by Identifiers
- Generate Preference Center URL
- Get Campaign
- Get Campaign Analytics
- Get Campaign Translation Source
- Get Canvas
- Get Canvas Analytics
- Get Canvas Analytics Summary
- Get Canvas Translation Source
- Get Catalog Item
- Get Content Block
- Get Content Block Translation Source
- Get Custom Event Analytics
- Get Email Template
- Get Email Template Translation Source
- Get Preference Center
- Get Purchase Series
- Get Segment
- Get Segment Analytics
- Get Send Analytics
- Get Session Analytics
- Get Subscription Group Status
- Get User KPI Series
- Get Webhook Template Translation Source
- List Campaign Translations
- List Campaigns
- List Canvas Translations
- List Canvases
and 22 more
Changes 67
- Blocklist Emails
- Cancel Segment Exports
- Create and Update Users
- Create Catalog
- Create Catalog Fields
- Create Catalog Item
- Create Catalog Selection
- Create Content Block
- Create Email Template
- Create Media Library Asset
- Create Message Schedule
- Create Multiple Catalog Items
- Create Preference Center
- Create SDK Authentication Key
- Create Send ID
- Create User Aliases
- Delete Campaign Trigger Schedule
- Delete Canvas Trigger Schedule
- Delete Catalog
- Delete Catalog Field
- Delete Catalog Item
- Delete Catalog Selection
- Delete Message Schedule
- Delete Multiple Catalog Items
- Delete SDK Authentication Key
- Delete Users
- Duplicate Campaign
- Duplicate Canvas
- End Live Activity
- Identify Users
and 37 more
More Marketing Automation apps Flann works with
Common questions
What can Flann do with catalog items in Braze?
Flann can create, delete, look up and update catalog items in Braze, using 10 actions (Create Catalog Item, Create Multiple Catalog Items, Delete Catalog Item, Delete Multiple Catalog Items and more). Looking up runs straight away and changes nothing. The other actions create or change catalog items in Braze.
What can Flann do with email templates in Braze?
Flann can create, look up and update email templates in Braze, using 4 actions (Create Email Template, Get Email Template, List Email Templates, Update Email Template). Looking up runs straight away and changes nothing. The other actions create or change email templates in Braze.
How does Flann connect to Braze?
Open Connectors in Flann, choose Braze and paste your Braze API key into a secure form. You will find the key in your Braze account settings. Once it is connected, Flann can use 119 actions in Braze.
Do I need to open Braze to use it with Flann?
No. Once Braze is connected, you ask Flann on WhatsApp or in the Flann app, by text or voice note, and it does the work in Braze.
Is Braze included in my Flann plan?
Yes. Every Flann plan includes every app, Braze included.