Integrations / Marketing Automation
Connect Userflow to WhatsApp: users by chat
Flann is an AI agent your business talks to on WhatsApp. Connect Userflow once, then ask Flann to look things up in it or get work done in it, by text or voice note. Marketing tends to slip when the business is busy.
18 actions in Userflow. 11 only look things up, and 7 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Userflow
Send any of these on WhatsApp, in your own words. Flann finds the right Userflow action and fills in the details from the conversation.
“Show me my event definitions in Userflow.”
“Look up the group in Userflow.”
“Look up the content in Userflow.”
“Delete the group in Userflow.”
“Delete the content session in Userflow.”
What Flann can work with in Userflow
Userflow gives Flann 18 actions across 5 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Users | deletelook up | 4 |
| Groups | deletelook up | 3 |
| Content sessions | deletelook up | 2 |
There are three ways to get users work done in Userflow. Side by side:
| Compare | Userflow on its ownEvery step is yours | A rules toolRuns the steps you wired up | With FlannThe work comes to your chat |
|---|---|---|---|
| How you ask | Open the app and find the right page | Only what was wired up in advance | A WhatsApp message, typed or spoken |
| Finding answers about users | Filters and searches you run yourself | Only the look-ups someone built | 11 look-ups, answered straight away |
| Making changes | Typed in by hand | Run unchecked once built | 7 changes, made from a message |
| Userflow records | All of them, one screen at a time | Only the ones you wire up | 5 kinds, from one chat |
| Getting connected | Nothing new to set up | Someone builds and maintains each flow | Your Userflow API key, once |
YesPartlyNo
Step by step: Userflow jobs you can hand to Flann
Each step below names the Userflow action Flann actually runs.
Clean up users you no longer need
- You message Flann on WhatsApp: “Which users in Userflow are out of date? Remove the ones I confirm.”
- Flann runs
List Usersin Userflow and shows you what it found. - Flann runs
Delete a Userin Userflow. - Each removal is confirmed in the chat.
Get answers about your groups
- You message Flann on WhatsApp: “What is the latest on our groups in Userflow?”
- Flann runs
List GroupsandGet a Groupin Userflow and shows you what it found. - Nothing in Userflow is changed: these are look-ups, so they run straight away.
Check your contents from WhatsApp
- You message Flann on WhatsApp: “Show me where our contents in Userflow stand.”
- Flann runs
List Contentin Userflow and shows you what it found. - Nothing in Userflow is changed: these are look-ups, so they run straight away.
Repetitive Userflow work Flann takes off your plate
These are the jobs that come back every day or every week. Message Flann instead, and keep the decisions for yourself.
Refreshing the welcome sequence
Today
The welcome emails in Userflow were written when you opened, and they still mention a product you stopped selling. Nobody has looked at them since.
With Flann
“Read my welcome emails in Userflow and tell me what is out of date.”
Reading each step of the sequence in Userflow, Flann flags old prices, retired products, broken links and anything that no longer sounds like you. It proposes rewritten versions side by side with the originals.
What you stop doing: New subscribers stop meeting the business you used to be.
One offer, several languages
Today
Your customers read in more than one language, but the campaign in Userflow goes out in one. Translating it properly means another tool, another copy and another check.
With Flann
“Translate the Ramadan offer email in Userflow into Arabic and French.”
Writing each version as a native speaker would, Flann keeps your offer, links and layout intact and prepares a separate draft in Userflow for each language list. Different language, same promise.
What you stop doing: Customers who read in another language finally get the same offer.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Userflow
- In Flann, go to Connectors and find Userflow.
- Paste your Userflow API key into the secure form Flann opens. You will find the key in your Userflow account settings.
- From then on, message Flann on WhatsApp. It works in Userflow whenever a request needs it.
Look-ups run as soon as you ask and change nothing in Userflow. You can disconnect Userflow from Connectors at any time.
Ways to use Userflow with Flann
Write in your voice
Check what worked
Ask how last week’s campaign did. Flann pulls the results from Userflow and tells you what to change next time.
Keep lists clean
Tell Flann a customer asked to stop hearing from you. It prepares the change in Userflow so they are not contacted again.
Everything Flann can do in Userflow
The full list of Userflow actions available to Flann once you connect it.
Looks up 11
- Get a Content Object
- Get a Group
- Get a User
- List Content
- List Groups
- List Users
- Get a Content Version
- List Attribute Definitions
- List Content Sessions
- List Content Versions
- List Event Definitions
Changes 7
- Create or Update a Group
- Create or Update a User
- Track an Event
- Delete a Content Session
- Delete a Group
- Delete a User
- Remove a User from a Group
More Marketing Automation apps Flann works with
BrazeCommon questions
What can Flann do with users in Userflow?
Flann can delete and look up users in Userflow, using 4 actions (Delete a User, Get a User, List Users, Remove a User from a Group). Looking up runs straight away and changes nothing. The other actions create or change users in Userflow.
What can Flann do with groups in Userflow?
Flann can delete and look up groups in Userflow, using 3 actions (Delete a Group, Get a Group, List Groups). Looking up runs straight away and changes nothing. The other actions create or change groups in Userflow.
How does Flann connect to Userflow?
Open Connectors in Flann, choose Userflow and paste your Userflow API key into a secure form. You will find the key in your Userflow account settings. Once it is connected, Flann can use 18 actions in Userflow.
Can I use Userflow from WhatsApp?
Yes. You talk to Flann on WhatsApp or in the Flann app, by text or voice note, and Flann works in Userflow for you. You do not need to open Userflow.
Which Flann plan do I need for Userflow?
Any of them. Every Flann plan includes Userflow and every other app.