Integrations / Content & Files
Connect Pinata to WhatsApp with an AI agent
Flann connects Pinata to the WhatsApp chat you already run your business from. You ask, and Flann picks the right Pinata action. Once Pinata is connected, Flann can open what you have stored, compare versions and pull the key lines out of a long document. Trust builds job by job.
9 actions in Pinata. 5 only look things up, and 4 create, update, send or delete. You connect with your API key.
What you can ask Flann to do in Pinata
Type it or say it in a voice note. Flann works out which Pinata action you mean.
“Show me my public files in Pinata.”
“Show me my gateways in Pinata.”
“Look up the public group in Pinata.”
“Create a public group in Pinata.”
What Flann can work with in Pinata
Pinata gives Flann 9 actions across 3 kinds of record. These are the ones you are most likely to use.
| Record | What Flann can do | Actions |
|---|---|---|
| Groups | createdeletelook upupdate | 5 |
How the same job compares, in Pinata directly and through Flann.
| Compare | Opening PinataLog in, find it, do it | Pinata through FlannAsk and get it done |
|---|---|---|
| Getting started on a job | Open the app and find the right page | A WhatsApp message, typed or spoken |
| Finding answers | Filters and searches you run yourself | 5 look-ups, answered straight away |
| Making changes | Typed in by hand | 4 changes, made from a message |
| Pinata records | All of them, one screen at a time | 3 kinds, from one chat |
| Getting connected | Nothing new to set up | Your Pinata API key, once |
YesPartlyNo
Step by step: Pinata jobs you can hand to Flann
What happens between your message and the result in Pinata.
Create a group from a voice note
- You message Flann on WhatsApp: “Create a group in Pinata with these details.”
- Flann runs
List Public Groupsin Pinata and shows you what it found. - Flann runs
Create Public Groupin Pinata. - Flann creates it in Pinata and confirms in the chat.
Get answers about your files
- You message Flann on WhatsApp: “What is the latest on our files in Pinata?”
- Flann runs
List Public Filesin Pinata and shows you what it found. - Nothing in Pinata is changed: these are look-ups, so they run straight away.
Check your gateways from WhatsApp
- You message Flann on WhatsApp: “Show me where our gateways in Pinata stand.”
- Flann runs
List Gatewaysin Pinata and shows you what it found. - Nothing in Pinata is changed: these are look-ups, so they run straight away.
The Pinata jobs you can stop doing yourself
You stay in charge of what goes out. Flann does the reading, the drafting and the chasing.
Updating the price list sheet
Today
When a supplier puts prices up, the change has to reach your price list in Pinata. Finding every affected row, retyping the figures and checking the margin column is fiddly work, and one slip means selling at a loss for weeks.
With Flann
“The wholesaler email has new dairy prices. Update every milk drink in the Pinata price list.”
Using the new figures from the email, Flann finds every row in Pinata that relies on dairy and works out the new cost and margin for each.
What you stop doing: Hunting down every affected row and retyping figures by hand is gone.
Catching documents before they expire
Today
Insurance certificates, hygiene inspections, staff training records and supplier agreements all have renewal dates. They hide inside documents in Pinata until the week one lapses.
With Flann
“Is anything in Pinata expiring or up for renewal before Christmas?”
Certificates and agreements in Pinata are read through for every expiry and renewal date Flann can find. You get a short list in date order, with the document linked against each.
What you stop doing: Remembering renewal dates buried in paperwork is no longer on you.
More on this: how to hand repetitive tasks to an AI agent on WhatsApp.
How Flann connects to Pinata
- In Flann, go to Connectors and find Pinata.
- Paste your Pinata API key into the secure form Flann opens. You will find the key in your Pinata account settings.
- Go back to WhatsApp and ask for what you need. Flann chooses the Pinata action and fills in the details.
Reading from Pinata is instant. Pinata stays connected until you remove it in Connectors.
Ways to use Pinata with Flann
Share without the hunt
Ask Flann for the file a customer needs. It finds it in Pinata so you can send it on.
Keep things in order
Tell Flann where something belongs.
Start a document by voice
Send Flann the gist in a voice note. It prepares the document in Pinata for you to check.
Everything Flann can do in Pinata
All 9 Pinata actions, as Flann sees them.
Looks up 5
- Get Public Group
- List Gateways
- List Public Files
- List Public Groups
- List Upload Metadata
Changes 4
- Create Public Group
- Create Signed Public Upload URL
- Delete Public Group
- Update Public Group
More Content & Files apps Flann works with
Common questions
What can Flann do with groups in Pinata?
Flann can create, delete, look up and update groups in Pinata, using 5 actions (Create Public Group, Delete Public Group, Get Public Group, List Public Groups and more). Looking up runs straight away and changes nothing. The other actions create or change groups in Pinata.
How does Flann connect to Pinata?
Open Connectors in Flann, choose Pinata and paste your Pinata API key into a secure form. You will find the key in your Pinata account settings. Once it is connected, Flann can use 9 actions in Pinata.
How do I ask Flann to do something in Pinata?
Message Flann on WhatsApp the way you would message a colleague, or send a voice note. Flann picks the Pinata action that fits and asks if anything is missing.
Which Flann plan do I need for Pinata?
Any of them. Every Flann plan includes Pinata and every other app.