Integrations / Email

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Mixmax on WhatsApp: manage contacts, messages and members with an AI agent

Flann turns Mixmax into something you can message. Ask on WhatsApp, by text or voice note, and Flann does the work in Mixmax for you. Email is where suppliers, customers and paperwork all collide. With Mixmax connected, Flann reads your inbox alongside you and tells you on WhatsApp what actually needs an answer. Replies are drafted in your tone.

88 actions in Mixmax. 38 only look things up, and 50 create, update, send or delete. You connect with your API key.

What you can ask Flann to do in Mixmax

You do not need the exact wording. These are the kinds of messages Flann turns into Mixmax actions.

FlannWhatsApp
  • “Look up contacts in Mixmax.”

  • “Show me my contact groups in Mixmax.”

  • “Show me my meeting invites in Mixmax.”

  • “Add an email in Mixmax.”

  • “Add a contact in Mixmax.”

  • “Add team members in Mixmax.”

What Flann can work with in Mixmax

Mixmax gives Flann 88 actions across 37 kinds of record. These are the ones you are most likely to use.

RecordWhat Flann can doActions
Contactsaddcreatedeletelook upsearchupdate7
Sequence folderscreatedeletelook upupdate5
Snippet tagscreatedeletelook upupdate5
Messagescreatelook upupdate4
Teamscreatedeletelook upupdate4
Contact notescreatedeleteupdate3
Insights reportscreatelook upupdate3
Membersaddlook updelete3

Here is what changes when Mixmax goes through Flann instead of its own screens.

CompareIn Mixmax yourselfYou click through each jobFlann on MixmaxYou ask, Flann does the clicking
Asking for somethingLog in and click through the screensText or voice note, in your own words
Looking things up about contactsBy hand, screen by screen38 look-ups, answered straight away
Creating and updatingTyped in by hand50 changes, made from a message
Mixmax recordsAll of them, one screen at a time37 kinds, from one chat
Set-upNothing new to set upYour Mixmax API key, once

YesPartlyNo

Step by step: Mixmax jobs you can hand to Flann

How a request turns into real Mixmax actions, one step at a time.

Change

Create a contact from a voice note

  1. You message Flann on WhatsApp: “Create a contact in Mixmax with these details.”
  2. Flann runs Get contact by ID in Mixmax and shows you what it found.
  3. Flann runs Create Contact in Mixmax.
  4. Flann creates it in Mixmax and confirms in the chat.
Change

Fix a message without opening Mixmax

  1. You message Flann on WhatsApp: “Change the message in Mixmax: here is what is different.”
  2. Flann runs Get Message by ID in Mixmax and shows you what it found.
  3. Flann runs Update Message by ID in Mixmax.
  4. Flann makes the change in Mixmax and confirms in the chat.
Change

Clean up members you no longer need

  1. You message Flann on WhatsApp: “Which members in Mixmax are out of date? Remove the ones I confirm.”
  2. Flann runs Get Team Members in Mixmax and shows you what it found.
  3. Flann runs Remove Team Member in Mixmax.
  4. Each removal is confirmed in the chat.

Where Flann saves you time in Mixmax

Small jobs, repeated often, are where the time goes. Here is how they change once Mixmax is connected.

Comparing supplier quotes

Today

Quotes from suppliers arrive in different threads, formats and attachments in Mixmax. Comparing them means opening each one and copying figures into a note.

With Flann

“Find the last quotes from our three packaging suppliers in Mixmax and compare them.”

It searches Mixmax, opens the quotes including PDF attachments and lays out price, minimum order and delivery terms side by side in the chat. No changes, just answers.

What you stop doing: Supplier comparisons stop needing a spreadsheet of their own.

Passing emails to the right colleague

Today

Emails for the kitchen, the warehouse or the accountant all land with you in Mixmax. Forwarding each with a sensible note takes attention you do not have in the middle of a busy day.

With Flann

“Forward the catering enquiry in Mixmax to Mona with a note to quote by Thursday.”

Within the right thread in Mixmax, Flann prepares the forward to Mona with a short note that says what you need and by when.

What you stop doing: Forwarding stops being your job in the middle of the rush.

How Flann connects to Mixmax

  1. Search for Mixmax in Flann’s Connectors.
  2. Paste your Mixmax API key into the secure form Flann opens. You will find the key in your Mixmax account settings.
  3. Ask Flann for what you need on WhatsApp, by text or voice note. It picks the right Mixmax action itself.

Of the 88 Mixmax actions, 38 only read. The other 50 create, update, send or delete. Disconnect Mixmax in Connectors whenever you like.

Ways to use Mixmax with Flann

Never miss the follow-up

Ask which emails you have not answered. Flann lists them from Mixmax with a suggested reply for each.

Find that one message

Ask for the supplier’s last quote or a booking confirmation. Flann searches Mixmax and brings it into the chat.

Draft, do not type

Send a voice note with the gist. Flann turns it into a clean email in Mixmax for you to check.

Everything Flann can do in Mixmax

Every Mixmax action Flann can run, split into what it reads and what it changes.

Looks up 38

  • Get all rules
  • Get contact by ID
  • Get Contactgroup Contacts
  • Get Current User
  • Get live feed activity data
  • Get Meeting Invites
  • Get Teams
  • Get Unsubscribes
  • List Contact Groups
  • List Sequence Folders
  • List Sequences
  • List Snippets
  • Query Contacts
  • Search Sequences
  • Get Code Snippet
  • Get Current User Preferences
  • Get File Requests
  • Get insights report by ID
  • Get Integrations Commands
  • Get Integrations Enhancements
  • Get Integrations Sidebars
  • Get Link Resolver Integrations
  • Get Livefeed Events
  • Get Message by ID
  • Get Messages
  • Get Polls
  • Get Q&A Surveys
  • Get Reports Data Table
  • Get Rule by ID
  • Get Salesforce account information

and 8 more

Changes 50

  • Add Contact to Group
  • Add Email to Unsubscribe List
  • Add Team Members
  • Create Contact
  • Create Contact Note
  • Create Livefeed Search
  • Create Message
  • Create Rule
  • Create Sequence Folder
  • Create Snippet Tag
  • Create Team
  • Delete Contact Note
  • Delete Rule
  • Delete Sequence Folder
  • Delete Snippet Tag
  • Delete Unsubscribe
  • Send Message Draft
  • Send Snippet as Email
  • Update Contact
  • Update Contact Note
  • Update Rule by ID
  • Update Sequence Folder by ID
  • Update Snippet by ID
  • Update Snippet Tag
  • Add Snippet to Tag
  • Cancel Sequence Recipients
  • Create Code Snippet
  • Create insights report
  • Create Integration Enhancement
  • Create Integrations Command

and 20 more

More Email apps Flann works with

See all integrations

Common questions

What can Flann do with contacts in Mixmax?

Flann can add, create, delete, look up and search contacts in Mixmax, using 7 actions (Add Contact to Group, Create Contact, Delete Contact, Get contact by ID and more). Looking up runs straight away and changes nothing. The other actions create or change contacts in Mixmax.

What can Flann do with sequence folders in Mixmax?

Flann can create, delete, look up and update sequence folders in Mixmax, using 5 actions (Create Sequence Folder, Delete Sequence Folder, Get Sequence Folder by ID, List Sequence Folders and more). Looking up runs straight away and changes nothing. The other actions create or change sequence folders in Mixmax.

How does Flann connect to Mixmax?

Open Connectors in Flann, choose Mixmax and paste your Mixmax API key into a secure form. You will find the key in your Mixmax account settings. Once it is connected, Flann can use 88 actions in Mixmax.

Do I need to open Mixmax to use it with Flann?

No. Once Mixmax is connected, you ask Flann on WhatsApp or in the Flann app, by text or voice note, and it does the work in Mixmax.

Is Mixmax included in my Flann plan?

Yes. Every Flann plan includes every app, Mixmax included.

Put Mixmax to work from WhatsApp.

Flann connects to the WhatsApp number you already use. Connect Mixmax and ask for what you need. Live in 24 hours.